Sunderland · England

Tile repair in Bournmoor, Sunderland

Problem with your tiled area in Bournmoor? We repair it in place, match it on site and back it with a one-year guarantee.

  • Repairs from £95
  • Chips from dropped pans and tools
  • Cracked floor tiles
Surface Doctor technician refinishing the outside of a roll-top bath

Tile repair near Bournmoor

When we’d advise against a repair

A repair is not always the answer, and we will tell you before we start. Repairs will not solve:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

Send us photos and we’ll tell you honestly.

What we work on

  • Natural stone & granite
  • Floor and wall tiles
  • Marble
  • Porcelain tiles
  • Ceramic tiles

About our tile repair in Bournmoor

A loose or rocking tile may need relaying first, and we’ll say so. The tile stays where it is, so there’s no need to hunt for a matching tile. Our repair technicians work on porcelain tiles, ceramic tiles and floor and wall tiles, and common reasons people get in touch are cracked floor tiles and drill holes from removed fittings.

The work is guaranteed for twelve months. If something is not right in that time, we come back and put it right. Avoid dropping heavy items on repaired floor tiles, and clean with a pH-neutral cleaner.

Location
Bournmoor (DH4, DH3)
Region
Sunderland
Warranty
12 months on all our work
Quotes
From £95. Free, fixed price from pictures
Telephone
0345 017 0787
Last updated
23 October 2026
Chips in speckled granite tiles filled and colour matched, before and after

Questions from Bournmoor

Can you fill holes left by old fittings?

Yes. We fill drill holes from removed fittings.

What do you need from me?

Use the quote form or ring 0345 017 0787.

Do you work for landlords and businesses?

Yes. We carry out repairs for homeowners, landlords, letting agents, builders and businesses across Sunderland.

Do you come to Bournmoor?

Yes. We cover the whole UK and travel to Bournmoor and the rest of Sunderland. Send us photos for a fixed quote, or call 0345 017 0787.

Are you a vetted contractor?

We are accredited with CHAS, Constructionline, SafeContractor, SMAS Worksafe and Builder’s Profile.

Can tenants book a repair?

We can work for tenants, landlords or agents. Just make sure the landlord agrees.

Is a repair better than a new one?

Typically, if the item is otherwise sound. A repair avoids removal and making good. If replacing would be better, we’ll say so.

Is there a call-out fee?

There’s no separate call-out charge. Your fixed quote includes everything.

The process

Arrival times are agreed in advance. Once we are there, the work takes a morning or an afternoon for most jobs. The room is left tidy and you’ll know when it can be used.

  1. We clean the tile and remove loose fragments.
  2. Next we fill the damage.
  3. The repair is levelled to the tile surface.
  4. We match the colour and pattern by hand.
  5. Finally we seal it to match the tile.

Getting ready for the visit

  • Make sure the room can be ventilated
  • Keep a parking space free if you can
  • Tell us about parking, stairs or access

Ask for a price

We price from pictures so you do not have to wait in for a survey. Use the quote form, or ring 0345 017 0787 to talk it through, and we will come back with a fixed figure.

Get a free quote

Advice

For landlords and businesses

Rented homes see more wear and tear, and replacing things at every changeover adds up. A repair between tenancies is a cheaper way to keep the property in good order.

Letting agents often send us pictures straight from the inventory. You can have a price before you arrange access, and we liaise with tenants about access if you’d like us to.

Repair or replace: which is better?

Swapping out a damaged tile involves breaking out the old tile, tracking down a matching tile and risking the tiles around it. Repairing it keeps the original tile. Prices start from £95. A repair normally costs much less than people expect, particularly next to the cost of replacement. Send photos and we will give you the exact figure.

What you get with us

  • We leave the room as we found it
  • No extra charge for your area
  • Straight answers about what a repair can do
  • No need to remove anything

Read our full price list.

How we price tile repair

Prices start from £95. We price every job individually, from your photos. What matters most is:

  • The material and finish
  • How many areas need work
  • Whether we combine several jobs
  • Whether old repairs or coatings need taking off

Compared with replacing, a repair is normally a fraction of the price, because nothing has to be taken out, refitted or made good. The quote lists exactly what you’re paying for.

Send pictures for a quote

We price nearly every job from pictures. This is what we need:

  • Good light, ideally daylight, without flash glare
  • One picture of the whole tiled area
  • A clear, close picture of the problem area
  • Where you are, by postcode

Call 0345 017 0787 or use the quote form. With one close-up and one wider picture, we can give you a fixed quote the same day in most cases.

Where we work around Bournmoor

Bournmoor is about 2 miles north-west of Houghton-le-Spring, in Sunderland. We agree a date that works for you, and you will know when to expect us, so there’s no waiting around. Bournmoor is one of 75 places in Sunderland we cover. You can also see our page for Newcastle upon Tyne, about 10 miles away.

Our repair technicians cover all of the DH4 and DH3 postcode area and the streets around it. Streets in the area include Ellesmere, St Barnabas and Arlington Close, all of which we cover. We also travel to New Lambton (1 mile south-east), Woodstone Village (1 mile south), Lumley Thicks (1 mile south-west), Castle Dene (1 mile south-west) and Great Lumley (2 miles south-west). We also work in nearby towns such as Sunderland (6 miles north-east), Washington (3 miles north), Sunniside (7 miles north-east), Fulwell (7 miles north-east), Hendon (7 miles north-east) and Ford (5 miles north-east).

Landmarks near Bournmoor

Our customers here include homes close to Bournmoor Primary School, Church of St Barnabas and Park View School. Bournmoor’s nearest station is Chester-Le-Street station, about 2.3 miles west of the centre. Nearby you will also find Ankers House Museum (2.1 miles west) and Chester Le Street Hospital (2.2 miles west). Green spaces nearby include Warden Law and WWT Washington.

  • Parks and local facilities nearby include Chester-le-Street (2.2 miles west)
Map of Bournmoor © OpenStreetMap contributors

DIY repairs versus a professional job

If you’re set on a kit, follow its instructions closely and work on a clean, dry surface, and do not use it until it has fully cured. If it does not work out, we can still repair it properly.

We understand the appeal of fixing it yourself. The trouble is that kit repairs often look fine at first and then fail, and then the old filler has to be removed first.

When to call us in Bournmoor

Dropped pans and tools chip floor tiles, while walls end up with drill holes from old fittings. Cracks can also come from movement in the floor below.

People usually call us after spotting something like this:

  • Cracked floor tiles
  • Damaged tile edges
  • Chips from dropped pans and tools
  • Drill holes from removed fittings

What your quote should include

  • How changes to the job are handled
  • How long it needs to cure
  • The length of the guarantee and what it covers
  • A fixed quote, and whether VAT is included

Our hiring checklist

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.