County Durham · England

Tile repair in Great Lumley, County Durham

Local tile repair for Great Lumley: a fixed quote from pictures, a tidy visit and a one-year guarantee.

  • Repairs from £95
  • Cracked floor tiles
  • Drill holes from removed fittings
Surface Doctor technician refinishing the outside of a roll-top bath

Trusted tile repair in Great Lumley

Signs you need tile repair in Great Lumley

Dropped pans and tools chip floor tiles, while walls end up with drill holes from old fittings. Cracks can also come from movement in the floor below.

Look out for these signs:

  • Damaged tile edges
  • Drill holes from removed fittings
  • Discontinued tiles you cannot replace
  • Chips from dropped pans and tools

What to look for in a quote

  • How changes to the job are handled
  • How the room is protected while they work
  • What preparation is included
  • Whether they match the colour on site

Our hiring checklist

How we handle tile repair in Great Lumley

If a tile moves, it may need relaying first, and we will say so. The tile stays where it is, so there’s no need to hunt for a matching tile. We are often asked to fix chips from dropped pans and tools and damaged tile edges, in ceramic tiles, marble and natural stone & granite.

Every job is backed for twelve months, and the guarantee is the same wherever you live. If something goes wrong with the work, we come back. Take care with heavy items on repaired tiles, and clean with a pH-neutral cleaner.

Surface Doctor technician carrying out a floor repair in a kitchen
Where
Great Lumley (DH3)
County
County Durham
Guarantee
One year on every repair
Quotes
From £95. Free and fixed, from your photos
Phone
0345 017 0787
Last updated
23 October 2026

What happens on the day

Once we’re through the door, we keep the work contained to the one room. We mask off everything nearby, the job takes a morning or an afternoon, and we finish by cleaning up and talking you through the result.

  1. We clean the tile and remove loose fragments.
  2. The chip, crack or hole is filled.
  3. The repair is levelled to the tile surface.
  4. We recreate the colour and pattern by hand.
  5. The repair is sealed to suit the tile’s finish.

Preparing for the visit

  • Clear toiletries, mats and anything else from around the area
  • Let the surface dry out before the visit
  • Tell us about parking, stairs or access

Get a quote

Upload photos of the damage and a wider shot of the whole item, and tell us you are in Great Lumley, and we will reply with a fixed price.

Get a free quote

Advice

What we can’t put right

Honesty matters more than a booking, so here’s what a repair can’t fix:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

Not sure? Send pictures and we’ll give you a straight answer before you book.

What we work on

  • Marble
  • Floor and wall tiles
  • Porcelain tiles
  • Natural stone & granite
  • Ceramic tiles

Repair or replace: which is better?

Swapping out a damaged tile involves breaking out the old tile, finding a match and risking the tiles around it. A repair keeps the original tile. Our tile repair starts from £95. No two jobs are quite the same, so each one is priced on its own. The size and type of damage, the material and access all make a difference, and combining jobs on one visit brings the cost down.

Why book with us

  • One price list for the entire UK
  • No need to remove anything
  • Colour mixed on the day to match
  • Most jobs done in one visit

See our pricing.

DIY kit or professional repair?

A kit can be fine for a tiny mark out of sight. For damage in plain view, cracks, holes or rust, or coloured finishes, it’s worth having it done properly.

Kits are cheap and easy to find, but many of the jobs we do start with putting right a DIY repair. Getting it right first time is generally cheaper.

Great Lumley questions

Do you charge for travel?

We do not add a call-out fee. The fixed price covers the visit and the work.

Do I need to be at home?

Someone needs to let us in and show us the job. After that, you can carry on with your day.

When can you do it?

We will give you dates with your quote. Tell us if you need it done quickly.

What does tile repair cost?

Prices start from £95. The exact price depends on the damage, so we quote from photos. You’ll get a fixed figure before booking.

Can you repair a cracked floor tile without replacing it?

Frequently, yes, if it isn’t loose.

Will the price change on the day?

We stop, show you and agree any change before carrying on. You will not be charged for anything you haven’t agreed.

Is there any odour?

Expect a mild smell while we are working, which fades afterwards.

Can landlords book you?

We do, regularly. We quote for multiple addresses and fit around tenancy changeovers.

Work for landlords and builders

Builders use us to fix snagging damage before handover. Several plots can be done in one visit.

We work for landlords, letting agents and housing providers in Great Lumley as well as householders. Repairing between tenancies keeps void periods short, and it typically costs far less than a refit.

About Great Lumley

Great Lumley is about 2 miles south-east of Chester-le-Street, in County Durham. We travel to homes and businesses in Great Lumley and the surrounding area, so you don’t need to take anything anywhere. Great Lumley is one of 329 towns and villages in County Durham we cover. Our nearest city page is Newcastle upon Tyne, about 11 miles away.

Our visits in DH3 work the same way as everywhere else we cover. Whether you live on Cocken Lane, Frosterley Drive and Eggleston Close or anywhere nearby, we can come to you. Neighbouring places we cover include Castle Dene (1 mile north), Lumley Thicks (1 mile north-east), Woodstone Village (1 mile north-east), Bournmoor (2 miles north-east) and New Lambton (2 miles north-east). Further out, we also cover Durham (4 miles south), Consett (12 miles west), Newton Aycliffe (15 miles south), Bishop Auckland (14 miles south-west), Spennymoor (10 miles south) and Seaham (8 miles east).

Near you in Great Lumley

Our customers here include homes close to Christ Church Lumley, Lumley Junior School and The Warriors Arms and the streets around them. The nearest railway station is Chester-Le-Street station, about 2 miles north-west of the centre. Further afield, we also cover the area around Chester-le-Street (2.1 miles north-west) and Lambton Castle (2.1 miles north). Green spaces nearby include Warden Law and WWT Washington.

Map of Great Lumley © OpenStreetMap contributors

Prices and what affects them

Repairs from £95. We don’t charge extra for travel to Great Lumley. The price comes down to:

  • The size and number of damaged areas
  • The material
  • The colour and finish to match
  • Where the damage is and how we get to it

We charge the same wherever you are, so there is no premium for Great Lumley. What changes the price is the job itself: how much damage, what it’s made of and how many items.

Quotes from your photos

The better the photos, the more accurate the price. Here’s what helps:

  • The postcode, so we can plan the visit
  • A wider photo showing the whole tiled area
  • What it’s made of, if you know
  • A close-up of the damage, in focus

To get a price, send two or three pictures through our quote form or ring us. We will say immediately whether it can be repaired.

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.