Sunderland · England

Tile repair in New Lambton, Sunderland

Chip, crack and drill-hole repairs to floor and wall tiles for homeowners, landlords and businesses in New Lambton. Send photos for a free, fixed quote.

  • Repairs from £95
  • Cracked floor tiles
  • Damaged tile edges
Surface Doctor technician refinishing the outside of a roll-top bath

Trusted tile repair in New Lambton

Tile repair in New Lambton, done in place

If a tile moves, it may need relaying first, and we’ll say so. The tile stays where it is, so there’s no need to hunt for a matching tile. We regularly repair ceramic tiles, natural stone & granite and porcelain tiles, and common reasons people contact us are discontinued tiles you can’t replace and chips from dropped pans and tools.

The work is guaranteed for twelve months. If there is a problem with the repair within the year, we return and sort it. Avoid dropping heavy items on repaired floor tiles, and clean with a pH-neutral cleaner.

Area
New Lambton (DH4, DH3)
Area hub
Sunderland
Guarantee
A year, on every repair
Price
From £95. Free, fixed quote from pictures
Telephone
0345 017 0787
Last updated
23 October 2026
Chips in speckled granite tiles filled and colour matched, before and after

Can I fix it myself?

DIY kits are sold for most surfaces, and they can make a small mark look better. The trouble is colour and preparation: kits come in a few standard shades, and without proper cleaning and keying the filler often lifts.

If you are set on a kit, follow its instructions closely and work on a clean, dry surface, and do not use it until it has fully cured. If it doesn’t work out, we can still repair it properly.

What we do, step by step

On the day itself, there is little for you to do. Show us the job, point us to the room, and we will take it from there. Most visits take a few hours, tidy-up included.

  1. We clean the tile and remove loose fragments.
  2. We fill the chip, crack or hole.
  3. We shape the repair flush with the tile.
  4. The colour and pattern are recreated by hand.
  5. Finally we seal it to match the tile.

How to prepare

  • Have somewhere for us to park nearby if possible
  • Mention if the room is upstairs or in a flat
  • Ensure the room can be ventilated

How to get a price

There is no need for us to visit first. Photos are enough for us to price nearly every job: we need a close-up, a wider picture and your postcode, and we’ll come back to you with a fixed figure.

Send pictures for a quote

Advice

Why repair rather than replace?

Swapping out a damaged tile means breaking it out, finding a match and risking the tiles around it. Repairing it keeps the original tile. Prices start from £95. We do not add extras on the day. What we quote from your photos is what you pay, unless the damage turns out to be different, in which case we talk to you first.

What you get with us

  • Honest advice, even when it means no job
  • One visit for most repairs
  • A year’s guarantee on all work
  • Colours mixed by hand to suit your surface

Read our full price list.

Our work in New Lambton

New Lambton is about 2 miles west of Houghton-le-Spring, in Sunderland. We agree a date that works for you, and we will give you an arrival time in advance, so there is no waiting around. Our repair technicians cover 75 places across Sunderland. Our jobs stretch from New Lambton to Newcastle upon Tyne (11 miles away).

All of DH4 and DH3 is covered. That includes homes on Lumley New Road, Carnation Avenue and Ravensworth Avenue and the roads around them. You’ll find New Lambton on the A1052, so it’s easy for us to reach. We also travel to Woodstone Village (1 mile south-west), Bournmoor (1 mile north-west), Lumley Thicks (1 mile west), Castle Dene (1 mile west) and Great Lumley (2 miles south-west). Larger places within reach include Sunderland (5 miles north-east), Washington (3 miles north), Sunniside (7 miles north-east), Fulwell (7 miles north-east), Hendon (7 miles north-east) and Ford (5 miles north-east).

Near you in New Lambton

Around New Lambton, we work in homes near Church of St Barnabas, Woodlea Primary School and Kepier School, among other places. The closest station to New Lambton is Chester-Le-Street station, about 2.7 miles west. Nearby you will also find Chester-le-Street (2.6 miles west) and Chester Le Street Hospital (2.6 miles west). For a walk, there is Warden Law and WWT Washington.

Map of New Lambton © OpenStreetMap contributors

FAQs for New Lambton

How do I get a price for tile repair in New Lambton?

Prices start from £95. Because every job differs, we price from photos. You know the full cost before anything is booked.

What happens if you find more damage?

If we find something the pictures didn’t show, we explain it first. The price only changes if you agree.

Do you hold any accreditations?

We hold CHAS, Constructionline, SafeContractor, SMAS Worksafe and Builder’s Profile accreditations.

Do you work in New Lambton?

Yes, we do. We send a technician to New Lambton for every job, and the price is the same as everywhere else.

How quickly can you book me in?

That depends on our diary for your area. Send pictures with your postcode and we’ll reply with the earliest dates.

Is it messy?

No. The work area is masked and covered, and we leave the room clean.

I rent my home. Can I book you?

We can work for tenants, landlords or agents. Get your landlord’s agreement first.

Is there a call-out fee?

No. Our quotes include travel, and we charge the same wherever you are.

When to call us in New Lambton

Floor tiles chip when pans, tins and tools are dropped, while walls end up with drill holes from old fittings. Cracks can also come from movement in the floor below.

If you can see any of these, send us a picture:

  • Cracked floor tiles
  • Discontinued tiles you can’t replace
  • Damaged tile edges
  • Drill holes from removed fittings

What to look for in a quote

  • What preparation is included
  • What happens if they find more damage
  • Whether the price covers travel
  • Is the price fixed, and does it include VAT?

Choosing a repair company

Landlords, agents and businesses in New Lambton

We regularly price jobs from inventory or check-out photos. You can have a price before you arrange access, and we liaise with tenants about access if you’d like us to.

We’re used to working with agents and managing companies. Just send pictures, the address and how to get access.

What a repair cannot fix

We will not take on work that won’t last, so these are the limits:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

If in doubt, send photos and we’ll say what we think before booking.

Materials we repair

  • Natural stone & granite
  • Marble
  • Ceramic tiles
  • Porcelain tiles
  • Floor and wall tiles

What tile repair costs

Prices start from £95. There’s no charge for travel to New Lambton. The price comes down to:

  • Unusual colours or finishes
  • What the surface is made of
  • The type of damage
  • How many items we do on one visit

Rather than charging by the hour, we fix the price before we start. Damage, material and access decide it.

Getting a price from pictures

You can usually get a fixed quote without us visiting. To make it quick:

  • Good light, ideally daylight, without flash glare
  • A clear, close picture of the problem area
  • A coin beside the damage so we can judge size
  • A picture taken from further back

Call 0345 017 0787 or use the quote form. With one close-up and one wider picture, we can give you a fixed quote the same day in most cases.

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.