County Durham · England
Tile Repair for Butterknowle homes
Tile repair for Butterknowle, without a refit. Send us photos for a fixed quote, then we come to you.
- Repairs from £95
- Discontinued tiles you can’t replace
- Damaged tile edges
The process
From the moment we arrive, the aim is to do the job without disturbing the rest of your home. We mask off everything nearby, the work takes a few hours, and we finish with a tidy-up and a look at the finished work together.
- First the tile is cleaned and loose pieces removed.
- The chip, crack or hole is filled.
- The repair is levelled to the tile surface.
- The colour and pattern are recreated by hand.
- The repair is sealed to suit the tile’s finish.
Before we arrive
- Let us know about parking or access
- Mention if the room is upstairs or in a flat
- Point us to the nearest place to park
Get a quote
Getting a quote takes a couple of minutes: photograph the damage, then the entire tiled area, add your postcode and send them over. What comes back is a fixed price, not a guess.
Read more
Tile repair at your home in Butterknowle
A loose or rocking tile may need relaying first, and we will say so. We repair the tile in place, so you do not need to find a spare. We work on ceramic tiles, marble and porcelain tiles, and people most frequently call us about chips from dropped pans and tools and damaged tile edges.
Every job is backed for twelve months in Butterknowle and everywhere else. We return to put right any problem with the work. Avoid dropping heavy items on repaired floor tiles, and clean with a pH-neutral cleaner.
- Location
- Butterknowle (DL13)
- County
- County Durham
- Guarantee
- A year, on every repair
- Price
- From £95. Fixed and free, based on pictures
- Phone
- 0345 017 0787
- Updated
- 23 October 2026
Landlords, agents and businesses in Butterknowle
We are used to working with agents and managing companies. Just send photos, the address and how to get access and we’ll arrange it.
Hospitality businesses need rooms back in use quickly, so most of our work is done in a single visit. We will fit around changeovers where we can.
How we price tile repair
Prices start from £95. There are no hourly rates or hidden extras. The price depends on:
- Where the damage is and how we get to it
- How hard the colour is to match
- How many items we do on one visit
- The material and finish
Rather than charging by the hour, we price the whole job up front. It depends on the damage, the material and access, and combining items on one visit brings it down.
Getting a price from photos
The better the pictures, the more accurate the price. Here’s what we find most useful:
- Whether it’s been repaired or coated before
- A wider photo showing the whole tiled area
- A coin or ruler next to the damage for scale
- A close-up of the damage, in focus
There is no need for us to visit first. Nearly every job can be priced from photos: we need a close-up, a wider picture and your postcode, and we will come back to you with a fixed figure.
What we’re called out for in Butterknowle
Dropped pans and tools chip floor tiles, while walls end up with drill holes from old fittings. Movement underneath can also crack tiles.
Send us a photo if you notice any of these:
- Drill holes from removed fittings
- Chips from dropped pans and tools
- Cracked floor tiles
- Damaged tile edges
Questions to ask before you book
- How long the guarantee is and what it covers
- How soon you can use it again
- Whether the price covers travel
- Who will actually do the work
Your questions about tile repair in Butterknowle
Does someone need to be in?
Yes. We need access to the room while we work, at a time that suits you.
I rent my home. Can I book you?
Yes. Ask your landlord first, and we can send them the quote if that helps.
Is it OK to have pets in the house?
On the day, the room should be kept clear of pets and children, mainly so nothing gets touched before it has cured.
What happens if you find more damage?
If we find something the pictures didn’t show, we explain it first. The price only changes if you agree.
Can I get a quote without a visit?
Yes, almost always. Clear pictures let us give you a fixed quote without visiting.
Do you do work for letting agents?
Yes. We carry out repairs for homeowners, landlords, letting agents, builders and businesses.
Is it worth repairing rather than replacing?
In most cases, yes. Replacement brings removal, refitting and making good, which a repair avoids. We will be honest if it’s not worth it.
Is it messy?
We protect the room with dust sheets and masking first, and we clean up when we’ve finished.
Repair or replace in Butterknowle?
Replacing a tile means breaking it out, tracking down a matching tile and risking the tiles around it. Repairing it leaves the tile where it is. Repairs from £95, with every job priced individually. A repair usually costs much less than people expect, especially compared with replacing and refitting. Send pictures and we’ll give you the exact figure.
Why Butterknowle clients choose us
- A year’s guarantee on all work
- One visit for most repairs
- Fixed prices from your pictures
- Technicians who travel to you, UK-wide
See our pricing.
Should I try a DIY kit first?
Kits are cheap and easy to find, but many of the jobs we do start with putting right a DIY repair. Getting it right first time is typically cheaper.
A kit can be fine for a tiny mark out of sight. For damage in plain view, cracks, holes or rust, or coloured finishes, it’s worth having it done properly.
About Butterknowle
Butterknowle is about 7 miles west of Bishop Auckland, in County Durham. Wherever you are in the DL13 postcode area, we come to you. We work in 329 places across County Durham, from the larger towns to small villages. Our nearest city page is Newcastle upon Tyne, about 26 miles away.
Our visits in DL13 work the same way as everywhere else we cover. Streets in the area include Pinfold Lane, Quarry Lane and Copley Bent. We also travel to The Slack (1 mile east), South Side (1 mile north), Copley (1 mile west), Lynesack (1 mile west) and Lane Head (1 mile west). Further out, we also cover Durham (15 miles north-east), Newton Aycliffe (11 miles east), Bishop Auckland (7 miles east), Spennymoor (11 miles north-east), Shildon (8 miles east) and Crook (7 miles north-east).
What’s near Butterknowle
We visit homes around Butterknowle Primary School and Church of St John Evangelist, among other places. A little further out are Raby Castle (2.8 miles south-east).
Places near Butterknowle
More services for Butterknowle
What a repair cannot fix
We would rather lose a job than do one that won’t last, so here’s what a repair cannot put right:
- Loose or hollow tiles that need relaying
- Cracks caused by a moving floor, until the floor is fixed
- Whole walls of failing grout
If in doubt, send pictures and we will say what we think before booking.
Materials we repair
- Natural stone & granite
- Porcelain tiles
- Floor and wall tiles
- Marble
- Ceramic tiles
About our accreditations · Every repair comes with a one-year guarantee.
