County Durham · England

Tile repair in Byers Green, County Durham

Our technicians come to Byers Green for chip, crack and drill-hole repairs to floor and wall tiles. Nothing is taken out, and the work is guaranteed.

  • Repairs from £95
  • Chips from dropped pans and tools
  • Discontinued tiles you cannot replace
Surface Doctor technician refinishing the outside of a roll-top bath

Tile repair in Byers Green

Tile repair in Byers Green, done in place

The tile stays where it is, so there is no need to hunt for a matching tile. If a tile moves, it may need relaying first, and we will say so. We regularly repair floor and wall tiles, porcelain tiles and natural stone & granite, and people most often call us about damaged tile edges and drill holes from removed fittings.

Whatever the size of the job, it’s backed by a one-year guarantee. Take care with heavy items on repaired tiles, and clean with a pH-neutral cleaner.

Before and after: damaged granite tiles repaired in place
Area
Byers Green (DL16)
County
County Durham
Warranty
A year, on every repair
Price
From £95. Free, fixed quote from pictures
Phone
0345 017 0787
Updated
23 October 2026

Byers Green: your questions answered

Will you leave a mess?

We protect the room with dust sheets and masking first, and we clean up when we have finished.

Do I need to be at home?

We need someone to let us in. You don’t need to watch us work.

Do you come to Byers Green?

Yes, we do. We send a technician to Byers Green for every job, with no extra charge for travel.

Can you repair a cracked floor tile without replacing it?

Often, yes, if it isn’t loose.

Can tenants book a repair?

We can work for tenants, landlords or agents. Just ensure the landlord agrees.

What if the damage is worse than the photos show?

It’s rare, but if it happens we talk to you first. The price only changes if you agree.

What about drill holes in tiles?

Yes. Drill holes from old rails and shelves are a common job.

How quickly can you book me in?

We will give you dates with your quote. If it’s urgent, say so and we will do what we can.

When a repair is not the answer

Not everything can be repaired, and we would rather say so up front. Repairs won’t solve:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

Send us pictures and we will tell you honestly before booking.

Surfaces we repair

  • Natural stone & granite
  • Ceramic tiles
  • Marble
  • Porcelain tiles
  • Floor and wall tiles

What we’re called out for in Byers Green

Dropped pans and tools chip floor tiles, while walls end up with drill holes from old fittings. Cracks can also come from movement in the floor below.

Customers typically contact us about:

  • Chips from dropped pans and tools
  • Cracked floor tiles
  • Drill holes from removed fittings
  • Damaged tile edges

Comparing quotes

  • Aftercare advice
  • What protection goes down before work starts
  • When it can be used again
  • How changes to the job are handled

How to compare quotes

Repair or replace in Byers Green?

Replacing a tile means breaking it out, tracking down a matching tile and possibly cracking its neighbours. A repair keeps the original tile. Prices start from £95. A repair is priced on what needs doing, not where you live. The full price is agreed before booking, with nothing added on the day.

Why Byers Green clients choose us

  • One-year guarantee on every repair
  • Colour-matched on site
  • Straight answers about what a repair can do
  • Typically one visit, start to finish

Read our full price list.

The process

Arrival times are agreed in advance, so you’re not left guessing. On site, it takes a morning or an afternoon for most jobs. The room is left tidy and ready to use once it has cured.

  1. We start by cleaning the tile and clearing loose fragments.
  2. The chip, crack or hole is filled.
  3. We shape the repair flush with the tile.
  4. The colour and pattern are recreated by hand.
  5. The repair is sealed to suit the tile’s finish.

Before we arrive

  • Ensure the room can be ventilated
  • Tell us about parking, stairs or access
  • Clear the area around the damage

Getting a price

Call 0345 017 0787 or use the quote form. With a clear picture of the damage and one of the whole tiled area, we can give you a fixed quote the same day in most cases.

Get a fixed quote

Read more

DIY kit or professional repair?

If you’ve already tried a DIY fix, that’s fine. We take the old repair out and do it properly, so it doesn’t stop a professional repair. It does add a little time, so tell us about it when you send pictures.

What a professional repair adds is preparation, colour matching and finishing. We clean and key the area properly, mix the colour to your surface and finish it to the same sheen, then guarantee it for a year.

Byers Green and the surrounding area

Byers Green is about 2 miles west of Spennymoor, in County Durham. Across the DL16 area, we carry out the work at your property. Byers Green is one of 329 places in County Durham we cover. You can also see our page for Newcastle upon Tyne, about 20 miles away.

Our visits in DL16 are booked in the same way as anywhere else. Whether you live on High Street, Warwick Gardens and Institute Street or a nearby road, a technician can come to you. Neighbouring places we cover include Page Bank (1 mile north-east), New Town (1 mile east), Willington (2 miles north-west), Spennymoor (2 miles east) and Oakenshaw (2 miles north-west). Larger places within reach include Durham (6 miles north-east), Consett (13 miles north-west), Newton Aycliffe (6 miles south-east), Bishop Auckland (4 miles south), Seaham (15 miles north-east) and Chester-le-Street (11 miles north).

Around Byers Green

Our customers here include homes close to Whitworth Hall Country Park, Byers Green Primary School and Parkside Sports College and the streets around them. Byers Green’s nearest station is Bishop Auckland station, roughly 3.1 miles south. Well-known places in the area include Brancepeth Castle (2.3 miles north) and Bishop Auckland Hospital (3.3 miles south).

Map of Byers Green © OpenStreetMap contributors

How we price tile repair

Repairs from £95. Every quote is fixed and free. What we look at:

  • Previous DIY repairs that have to come out
  • Whether we combine several jobs
  • How many areas need work
  • How hard the colour is to match

No two jobs are quite the same, so each one is priced on its own. The size and type of damage, the material and access all make a difference, and doing several things on one visit costs less than separate visits.

How to get a fixed price

Good photos mean an accurate price. Here’s what helps:

  • A coin beside the damage so we can judge size
  • What it’s made of, if you know
  • Where you are, by postcode
  • A wider photo showing the whole tiled area

You do not need a survey visit. Photos are enough for us to price nearly every job: we need a close-up, a wider picture and your postcode, and we’ll reply with a fixed quote.

Landlords, agents and businesses in Byers Green

For developers and builders, we fix damage before handover, saving last-minute replacements. We can visit several plots in one trip.

We regularly work with letting and managing agents. Send the address, pictures and access details.

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.