Stoke-on-Trent · England

Tile Repair in Chell

Tile repair in and around Chell: a fixed quote from pictures, a tidy visit and a one-year guarantee.

  • Repairs from £95
  • Chips from dropped pans and tools
  • Drill holes from removed fittings
Surface Doctor technician refinishing the outside of a roll-top bath

Tile repair in Chell

Chell and the surrounding area

Chell is about 1 mile north-east of Tunstall, in Stoke-on-Trent. We visit homes and businesses in Chell and the surrounding area, so nothing has to leave your home. We work in all 59 towns and villages across Stoke-on-Trent, from the larger towns to small villages. We work right across the region, from Chell to Manchester (about 28 miles away).

All of ST6 and ST7 is covered. You’ll find streets such as Barber Road, Colley Road and Edge Avenue, and we cover them all. Chell is on the A527, so it’s easy for us to reach. We also cover the places around Chell: Bemersley Green (1 mile north-east), Ridgeway (1 mile north-east), Norton le Moors (2 miles south-east), Stadmorslow (2 miles north) and Bradeley (2 miles south-east). Larger places within reach include Stoke-on-Trent (4 miles south), Hanley (3 miles south), Stoke-upon-Trent (4 miles south), Fenton (5 miles south), Dimsdale (3 miles south-west) and Porthill (3 miles south-west).

Landmarks near Chell

Typical jobs here are in homes near Ormiston Horizon Academy, Whitfield Valley Primary Academy and St Michael's, among other places. The closest station to Chell is Longport station, about 2.2 miles south-west of the centre. Further afield, we also cover the area around Ceramica (1.8 miles south) and Smallthorne Urban District (2.1 miles south-east). Not far away are Westport Lake and Bignall Hill.

Map of Chell © OpenStreetMap contributors

About our tile repair in Chell

We repair the tile in place, so you don’t need to find a spare. If a tile moves, it may need relaying first, and we’ll say so. We are frequently asked to fix damaged tile edges and drill holes from removed fittings, in floor and wall tiles, natural stone & granite and ceramic tiles.

The work is covered for a year after we finish. If anything is not right, ring us and we’ll come back. Avoid dropping heavy items on repaired floor tiles, and clean with a pH-neutral cleaner.

Floor repair in progress in a customer’s kitchen
Location
Chell (ST6, ST7)
Area hub
Stoke-on-Trent
Warranty
One year on every repair
Quote
From £95. Fixed and free, based on photos
Call
0345 017 0787
Last updated
23 October 2026

Repairing versus replacing in Chell

Replacing a tile involves breaking out the old tile, finding a match and risking the tiles around it. A repair keeps the original tile. Repairs from £95, with every job priced individually. A few things move the price: the amount of damage, the material, access to the area, and how many jobs we do in one trip. Photos let us give you a fixed figure.

What you get with us

  • Honest advice, even when it means no job
  • Technicians who travel to you, UK-wide
  • Same prices wherever you are
  • CHAS and Constructionline accredited

Read our prices page.

Landlords, agents and businesses in Chell

Housing associations and facilities teams use us for planned and reactive repairs in Stoke-on-Trent and across the UK. A repair avoids taking out and refitting, which matters when someone is living in the home.

We’re used to working with agents and managing companies. Send the address, photos and access details and we’ll handle the rest.

What we are called out for in Chell

Dropped pans and tools chip floor tiles, while walls end up with drill holes from old fittings. Movement underneath can also crack tiles.

These are the problems we’re asked about most:

  • Cracked floor tiles
  • Drill holes from removed fittings
  • Chips from dropped pans and tools
  • Damaged tile edges

Questions to ask before booking

  • What protection goes down before work starts
  • Is the price fixed, and does it include VAT?
  • Whether they match the colour on site
  • When it can be used again

How to compare quotes

Common questions in Chell

Can you do more than one item on the same visit?

Yes. Combining jobs on one visit brings the cost down. Send pictures of everything you’d like done.

Can I get a quote without a visit?

Yes, almost always. Clear photos let us give you a fixed quote without visiting.

How quickly can you book me in?

We’ll give you dates with your quote. If it’s urgent, say so and we will do what we can.

What happens next?

We look at the pictures and reply with a fixed price and some dates. If we need another angle, we will ask.

Does someone need to be in?

Yes. The technician needs access to the room for the visit, at a time that suits you.

Can you repair a cracked floor tile without replacing it?

Often, yes, if it is not loose.

Is there a call-out fee?

No. Our quotes include travel, and we charge the same wherever you are.

Which areas do you work in?

The entire UK, including all of Stoke-on-Trent. Just include your postcode and we will confirm dates.

Should I try a DIY kit first?

The difference between a kit and a professional repair is mostly in the preparation and colour. We clean and key the area properly, mix the colour to your surface and finish it to the same sheen, then guarantee it for a year.

A kit can be fine for a tiny mark out of sight. For damage in plain view, cracks, holes or rust, or coloured finishes, it’s worth having it done properly.

The process

When we visit, the technician arrives at the agreed time, protects the room with dust sheets and masking and gets started. The job normally takes a few hours. We clean up when we’re done and tell you when it’s ready to use.

  1. We clean the tile and remove loose fragments.
  2. Next we fill the damage.
  3. The repair is levelled to the tile surface.
  4. We recreate the colour and pattern by hand.
  5. We seal the repair to suit the finish of the tile.

How to prepare

  • Have somewhere for us to park nearby if possible
  • Move bottles, mats and clutter away from the area
  • Ensure the room can be ventilated

Get a quote

Upload a picture of the damage and one of the whole item, with your ST6 postcode, and we’ll reply with a fixed price.

Send photos for a quote

Related advice

When a repair isn’t the answer

To be straight with you, some problems need a different fix:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

If in doubt, send photos and we will say what we think.

Materials we repair

  • Ceramic tiles
  • Marble
  • Porcelain tiles
  • Floor and wall tiles
  • Natural stone & granite

How we price tile repair

Repairs from £95. You won’t pay by the hour. The price depends on:

  • The size and number of damaged areas
  • Previous DIY repairs that have to come out
  • The material and finish
  • Unusual colours or finishes

A repair is priced on what needs doing, not your postcode. The full price is agreed before you book, with nothing added on the day.

Quotes from your pictures

A couple of clear pictures is all it takes. Try to include:

  • Details of any past repairs
  • What it’s made of, if you know
  • Where you are, by postcode
  • Good light, ideally daylight, without flash glare

Most customers in Chell get their price from photos. Add a line about what happened and your postcode, and we’ll send back a fixed quote and some dates.

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.