Caerphilly · Wales

Tile repair in Fleur-de-lis, Caerphilly

Damaged tiled area in Fleur-de-lis? We repair it in place, mix the colour on the day and back it with a one-year guarantee.

  • Repairs from £95
  • Cracked floor tiles
  • Drill holes from removed fittings
Surface Doctor technician refinishing the outside of a roll-top bath

Book tile repair in Fleur-de-lis

Tile repair in Fleur-de-lis, done in place

If a tile moves, it may need relaying first, and we will say so. We repair the tile in place, so you don’t need to find a spare. We are frequently asked to fix cracked floor tiles and discontinued tiles you can’t replace, on natural stone & granite, porcelain tiles and marble.

We stand behind the work with a one-year guarantee, so you are covered after the visit. Take care with heavy items on repaired tiles, and clean with a pH-neutral cleaner.

Location
Fleur-de-lis (NP12)
Region
Caerphilly
Guarantee
A year, on every repair
Quotes
From £95. Free, fixed price from pictures
Telephone
0345 017 0787
Updated
23 October 2026
Floor repair in progress in a customer’s kitchen

What a repair cannot fix

In fairness, some problems need a different fix:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

If in doubt, send photos and we’ll say what we think before booking.

Materials we work on in Fleur-de-lis

  • Marble
  • Ceramic tiles
  • Natural stone & granite
  • Porcelain tiles
  • Floor and wall tiles

Work for landlords and builders

Housing associations and facilities teams use us for planned and reactive repairs. A repair avoids taking out and refitting, which matters when someone is living in the home.

Builders, developers and site managers book us for snagging repairs, putting right damage done during fitting. We hold CHAS, Constructionline and SafeContractor accreditations.

DIY kit or professional repair?

DIY kits are sold for most surfaces, and they can tidy up a tiny mark. Where they fall down is colour and preparation: they come in a handful of shades, and if the surface isn’t prepared the repair will not last.

If you do try a kit, read the instructions carefully and work on a clean, dry surface, and do not use it until it has fully cured. If it does not work out, we can still repair it properly.

Repair or replace: which is better?

Replacing a tile involves breaking out the old tile, tracking down a matching tile and risking the tiles around it. A repair leaves the tile where it is. Our tile repair starts from £95. We do not add extras on the day. The price we quote from your pictures is the price you pay, and if the damage turns out to be different, we discuss it before starting.

What you get with us

  • No need to remove anything
  • Technicians who travel to you, UK-wide
  • One price list for the whole UK
  • We leave the room as we found it

Take a look at our full price list.

Common problems we fix in Fleur-de-lis

Dropped pans and tools chip floor tiles, while walls end up with drill holes from old fittings. Cracks can also come from movement in the floor below.

Look out for these signs:

  • Damaged tile edges
  • Discontinued tiles you cannot replace
  • Chips from dropped pans and tools
  • Drill holes from removed fittings

Questions to ask before booking

  • Whether the colour is mixed to match
  • What protection goes down before work starts
  • What happens if they find more damage
  • When it can be used again

Our hiring checklist

FAQs for Fleur-de-lis

Can you redo someone else’s repair?

In most cases. We remove the old repair before doing a new one, so mention it when you send pictures.

Which areas do you work in?

Across the UK. Prices do not change with location.

Do I need to be at home?

Yes. We need access to the room while we work, at a time we agree with you.

How much does tile repair cost in Fleur-de-lis?

Prices start from £95. Because every job differs, we price from pictures. You know the full cost before anything is booked.

Can landlords book you?

Yes, often. We can quote for several properties together and work between tenancies.

Is it worth repairing rather than replacing?

In most cases, yes. A repair skips the removal, fitting and redecorating. If it isn’t worth repairing, we will tell you.

Will you leave a mess?

We protect the room with dust sheets and masking first, and we clean up when we’ve finished.

Is my repair covered?

Yes: twelve months. If anything goes wrong with the repair within the year, we return to fix it.

What we do, step by step

We turn up when we said we would, introduces themselves and checks the damage against your pictures first. The floor and nearby surfaces are covered before we open a single tin. The work itself takes a few hours, and the room is left clean and tidy.

  1. We start by cleaning the tile and clearing loose fragments.
  2. Next we fill the damage.
  3. We shape the repair flush with the tile.
  4. We match the colour and pattern by hand.
  5. The repair is sealed to suit the tile’s finish.

Before we arrive

  • Ensure the area is dry
  • Tell us about parking, stairs or access
  • Clear the area around the damage

Get a quote

Getting a quote takes a couple of minutes: photograph the damage, then the whole tiled area, include your postcode and send them to us. You’ll get a fixed price, not an estimate.

Get a free quote

Related advice

Covering Fleur-de-lis

Fleur-de-lis is about 6 miles north of Caerphilly, in Caerphilly. Our work suits any type of property, old or new, large or small, as well as offices, shops and holiday lets. We work in all 94 towns and villages in Caerphilly, from the larger towns to small villages. You can also see our page for Birmingham, about 79 miles away.

We cover every part of NP12. That includes homes on High Street, Gellihaf Road and Bryngwyn Street and the roads around them. Fleur-de-lis sits on or near the B4252, which makes travel easy. If you’re just outside Fleur-de-lis, we cover Pengam (1 mile north), Tir-y-berth (1 mile north-west), Glan-y-nant (1 mile north-west), Cefn Hengoed (1 mile south-west) and Cefn Fforest (1 mile north-east). Within a short drive, we also cover Caerphilly (6 miles south), Risca (6 miles south-east), Trecceln (3 miles east), Newbridge (4 miles east), Beddau (6 miles south) and Trecenydd (6 miles south).

Local landmarks in Fleur-de-lis

We visit homes around Fleur-De-Lys Primary School, Ysgol Gymraeg Gilfach Fargod and St Anne's Church. Also close by are Castle Inn (under half a mile south) and Lewis School Pengam (0.8 miles north). Fleur-de-lis’s nearest station is Pengam station, roughly 0.8 miles north-west. Well-known places in the area include Twyn Castell (1.3 miles west) and Ysbyty Ystrad Fawr (2 miles south). Open spaces near Fleur-de-lis include Parc Coetir Bargoed.

Map of Fleur-de-lis © OpenStreetMap contributors

How we price tile repair

Prices start from £95. Every quote is fixed and free. What we take into account:

  • Whether old repairs or coatings need taking off
  • How easy the damage is to reach
  • How many items we do on one visit
  • Whether it’s a chip, crack, burn or wear

It helps to know what pushes a price up or down: access, material, the extent of the damage and whether we can do several items together. Photos let us give you a fixed figure.

Send photos for a quote

Phone photos are fine. Ensure they show:

  • A clear, close picture of the problem area
  • The postcode, so we can plan the visit
  • Any details about the material
  • Natural light rather than flash

No survey visit is needed: we price from photos. Send them through the quote form, or call 0345 017 0787 if you’d rather talk it through, and you’ll get a fixed figure back.

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.