Caerphilly · Wales
Tile Repair in Hengoed
Tile repair in Hengoed without the cost of replacing. Send us pictures for a fixed quote, then we come to you.
- Repairs from £95
- Drill holes from removed fittings
- Discontinued tiles you can’t replace
DIY repairs versus a professional job
A DIY attempt is not a disaster. We take the old repair out and do it properly, so it will not stop us repairing it. It does add a little time, so tell us about it when you send pictures.
We understand the appeal of fixing it yourself. The risk is that a kit repair hides the damage for a while, then fails, and then the old filler has to be removed first.
Tile repair in Hengoed without replacing anything
A loose or rocking tile may need relaying first, and we’ll say so. The tile stays where it is, so you don’t need to find a spare. Common call-outs are for cracked floor tiles and chips from dropped pans and tools, across marble, porcelain tiles and floor and wall tiles.
We stand behind the work with a one-year guarantee, so you are covered after the visit. Take care with heavy items on repaired tiles, and clean with a pH-neutral cleaner.
- Where
- Hengoed (CF82, NP12)
- Region
- Caerphilly
- Cover
- A year, on every repair
- Price
- From £95. Free, fixed price from pictures
- Phone
- 0345 017 0787
- Last updated
- 23 October 2026
Our work in Hengoed
Hengoed is about 5 miles north of Caerphilly, in Caerphilly. From the centre of Hengoed to the outlying streets, the service is the same: fixed prices, tidy work and a one-year guarantee. We work in all 94 towns and villages across Caerphilly. Our nearest city page is Birmingham, about 80 miles away.
Every address in CF82 and NP12 is within our area, from the main roads to the quietest streets. Jobs here include addresses on New Road, Park Road and Graig Road. We also travel to Ystrad Mynach (1 mile west), Cefn Hengoed (1 mile north-west), Maesycwmmer (1 mile south-east), Tredomen (1 mile south-west) and Fleur-de-lis (1 mile north-east). We also work in nearby towns such as Caerphilly (5 miles south), Risca (6 miles south-east), Trecceln (4 miles east), Newbridge (4 miles east), Beddau (5 miles south) and Trecenydd (5 miles south).
Near you in Hengoed
Around Hengoed, we work in homes near Cross Keys Inn, All Saints Church and Hengoed Primary School, among other places. Hengoed has its own railway station: Hengoed station. Other landmarks nearby include Ysbyty Ystrad Fawr (1.1 miles south) and Llancaiach Fawr Living History Museum (2.4 miles west). For a walk, there’s Mynydd Eglwysilan.
Repair or replace in Hengoed?
Swapping out a damaged tile means breaking it out, finding a match and possibly cracking its neighbours. Repairing it leaves the tile where it is. Prices start from £95. The price depends on the type and amount of damage, what it’s made of and how many jobs we combine into one visit. You get a fixed price from your photos, so there are no surprises on the day.
Why choose Surface Doctor in Hengoed
- Dust sheets down, tidy finish
- Typically one visit, start to finish
- CHAS and Constructionline accredited
- Free fixed quotes from pictures
See our pricing.
Common problems we fix in Hengoed
Dropped pans and tools chip floor tiles, and wall tiles get drilled for fittings that are later removed. Cracks can also come from movement in the floor below.
Typical reasons for a call-out include:
- Cracked floor tiles
- Discontinued tiles you cannot replace
- Drill holes from removed fittings
- Chips from dropped pans and tools
Questions to ask before you book
- What aftercare is recommended
- Whether cleaning and preparation are in the price
- What the guarantee covers, and for how long
- Who turns up on the day
When we’d advise against a repair
To be straight with you, some problems need a different fix:
- Loose or hollow tiles that need relaying
- Cracks caused by a moving floor, until the floor is fixed
- Whole walls of failing grout
If in doubt, send pictures and we’ll say what we think before you book.
Materials we repair
- Porcelain tiles
- Ceramic tiles
- Natural stone & granite
- Floor and wall tiles
- Marble
For landlords and businesses
We regularly work with letting and managing agents. Send the address, photos and access details.
We carry out planned and one-off repairs for housing associations and facilities teams in Caerphilly and across the UK. Repairing in place avoids the disruption of a replacement, which is easier on the people living there.
Nearby places to Hengoed
More services for Hengoed
Questions from Hengoed
What about drill holes in tiles?
Yes. Drill holes from old rails and shelves are a common job.
Do you hold any accreditations?
Yes. Our accreditations include CHAS, Constructionline and SafeContractor. The full list is on our accreditations page.
Can you do more than one item on the same visit?
Yes, and it’s often cheaper. Send pictures of everything together and we will quote them together.
Can you repair something that’s been repaired before?
In most cases. We remove the old repair before doing a new one, so mention it when you send pictures.
Will there be a smell?
A little, depending on the job. Open windows and an extractor fan help.
What happens if you find more damage?
Your quote covers the damage in the photos. Anything extra is discussed before we begin.
What areas do you cover?
All of Caerphilly, and the rest of the UK. Travel is included in the price.
Do you work in Hengoed?
We do. Repair technicians travel to Hengoed from across the region, and the price is the same as everywhere else.
What affects the price in Hengoed
Repairs from £95. A fixed quote means you know the cost before you book. We take into account:
- The colour and finish to match
- How much damage there is
- Whether old repairs or coatings need taking off
- What the surface is made of
There are no surprise extras on the day. The price we quote from your pictures is the price you pay, unless the damage turns out to be different, in which case we talk to you first.
Send pictures for a quote
When you take your photos, a few simple things make all the difference:
- Details of any past repairs
- Daylight if possible, and no flash reflection
- Any details about the material
- Your postcode, so we can check dates
Ring 0345 017 0787, or send us pictures through the quote form. With one close-up and one wider picture, we can price the job.
The process
Arrival times are agreed in advance. Once we’re there, the work takes a morning or an afternoon for most jobs. The room is left tidy and ready to use once it has cured.
- We start by cleaning the tile and clearing loose fragments.
- The chip, crack or hole is filled.
- The repair is levelled to the tile surface.
- We recreate the colour and pattern by hand.
- The repair is sealed to suit the tile’s finish.
Getting ready for the visit
- Mention if the room is upstairs or in a flat
- Tell us about any previous repairs or coatings
- Keep a parking space free if you can
Get a quote
A quote takes minutes to ask for: take one close-up and one wider shot of the tiled area, add your postcode and send them to us. What comes back is a fixed quote, not a guess.
Related advice
About our accreditations · Every repair comes with a one-year guarantee.
