County Durham · England

Tile Repair in Hett

Tile repair for Hett, without a refit. Send us photos for a fixed price, then we come to you.

  • Repairs from £95
  • Damaged tile edges
  • Chips from dropped pans and tools
Surface Doctor technician refinishing the outside of a roll-top bath

Need tile repair in Hett?

How we handle tile repair in Hett

If a tile moves, it may need relaying first, and we will tell you. The tile stays where it is, so you do not need to find a spare. If you’re dealing with cracked floor tiles and chips from dropped pans and tools, we can help, whatever the material.

Every job is backed for twelve months in Hett and everywhere else. If something goes wrong with the work, we come back. Avoid dropping heavy items on repaired floor tiles, and clean with a pH-neutral cleaner.

Location
Hett (DH6)
Area hub
County Durham
Guarantee
One year on every repair
Quotes
From £95. Free, fixed quote from pictures
Telephone
0345 017 0787
Last updated
23 October 2026
Chips in speckled granite tiles filled and colour matched, before and after

Repair or replace: which is better?

Swapping out a damaged tile involves breaking out the old tile, finding a match and risking the tiles around it. Repairing it leaves the tile where it is. Our tile repair starts from £95. The price reflects the work involved, not your postcode. The full price is agreed before you book.

Why choose Surface Doctor in Hett

  • Fixed prices from your pictures
  • CHAS, Constructionline and SafeContractor accredited
  • Dust sheets down, tidy finish
  • Most jobs done in one visit

See our prices page.

Hett and nearby

Hett is about 2 miles north-east of Spennymoor, in County Durham. Whether you are in the middle of Hett or on the outskirts, we offer exactly the same service: fixed prices, tidy work and a one-year guarantee. Our technicians cover 329 places in County Durham, from the larger towns to small villages. Our jobs stretch from Hett to Newcastle upon Tyne (about 19 miles away).

We cover every part of the DH6 postcode area. That includes homes on West Street, East Street and Hett Lane. Nearby, we also work in Croxdale (1 mile west), Sunderland Bridge (1 mile north-west), Thinford (1 mile south), Tudhoe (1 mile south-west) and Tursdale (2 miles east). Larger places within reach include Durham (4 miles north), Consett (14 miles north-west), Newton Aycliffe (7 miles south), Bishop Auckland (7 miles south-west), Seaham (12 miles north-east) and Chester-le-Street (9 miles north).

Near you in Hett

Around Hett, we work in homes near Tudhoe Colliery Primary School and Church of St Bartholomew, among other places. The nearest railway station is Durham station, roughly 3.9 miles north. A little further out are Durham University (2.8 miles north) and Sherburn Hospital (3.5 miles north-east).

Map of Hett © OpenStreetMap contributors

Honest limits

We will always be straight with you, so here’s what a repair won’t do:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

Send us pictures and we’ll tell you honestly.

What we work on

  • Marble
  • Porcelain tiles
  • Ceramic tiles
  • Floor and wall tiles
  • Natural stone & granite

Landlord and trade work in Hett

Rented homes see more wear and tear, and replacing things at every changeover adds up. A repair between tenancies is a cheaper way to keep the property in good order.

For anyone letting property in or around Hett, we can repair and quote for several addresses together. Send pictures for each one and we will price them together.

Hett: your questions answered

What does tile repair cost?

Prices start from £95. The exact price depends on the damage, so we quote from pictures. You know the full cost before anything is booked.

Do I have to be there?

We need someone to let us in. You do not need to watch us work.

Do the materials smell?

It depends on the job, but often a little. Open windows and an extractor fan help.

What happens once I’ve sent pictures?

We come back with a fixed quote, plus dates. You’re under no obligation.

Is it safe with children and pets around?

Just keep them out of the work area. We’ll tell you when the room can be used again.

Is it messy?

We protect the room with dust sheets and masking first, and we clean up when we’ve finished.

Is my repair covered?

Yes, for a year. If there is a problem with the work in that time, we come back and put it right.

Are you accredited?

Yes. Our accreditations include CHAS, Constructionline and SafeContractor. The full list is on our accreditations page.

How the visit works

You don’t need to empty the room. Everything we use comes in the van with us, put protection down and start once you’re happy with the plan. It normally takes a few hours, and you are welcome to carry on with your day while we work.

  1. We start by cleaning the tile and clearing loose fragments.
  2. The chip, crack or hole is filled.
  3. We level and shape the repair to the tile surface.
  4. The colour and pattern are recreated by hand.
  5. We seal the repair to suit the finish of the tile.

Before we arrive

  • Point us to the nearest place to park
  • Open a window if you can
  • Tell us if there are stairs or a lift

Get a quote

The quickest way to a price is to send two or three photos using our quote form or ring us. We’ll tell you honestly if a repair is the right fix.

Get a fixed quote

Related advice

DIY kit or professional repair?

A kit can be fine for a tiny mark out of sight. For damage in plain view, cracks, holes or rust, or coloured finishes, it’s worth having it done properly.

The difference between a kit and a professional repair is mostly in the preparation and colour. We prepare the area properly, mix the colour on site and polish the finish to match, then guarantee it for a year.

Signs you need tile repair in Hett

Floor tiles chip when pans, tins and tools are dropped, and wall tiles get drilled for fittings that are later removed. Cracks can also come from movement in the floor below.

Keep an eye out for these signs:

  • Discontinued tiles you can’t replace
  • Drill holes from removed fittings
  • Damaged tile edges
  • Chips from dropped pans and tools

What to look for in a quote

  • What happens if the damage is worse than the pictures show
  • What the guarantee covers, and for how long
  • Whether the price is fixed and includes VAT
  • How the colour is matched

Choosing a repair company

What affects the price in Hett

Prices start from £95. We do not charge extra for travel to Hett. The price depends on:

  • Previous DIY repairs that have to come out
  • How easy the damage is to reach
  • Whether we combine several jobs
  • The size and number of damaged areas

Every job is a little different, so each one is priced on its own. The size and type of damage, the material and access all play a part, and combining jobs on one visit brings the cost down.

Getting a price from pictures

We price nearly every job from photos. This is what we need:

  • A coin or ruler next to the damage for scale
  • Whether it’s been repaired or coated before
  • A close-up of the damage, in focus
  • Daylight if possible, and no flash reflection

There’s no need for us to visit first. Photos are enough for us to price nearly every job: we need a close-up, a wider picture and your postcode, and we will reply with a fixed quote.

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.