County Durham · England
Tile repair in High Shincliffe, County Durham
Tile repair for High Shincliffe, without a refit. Get a fixed price from your photos, then book a visit.
- Repairs from £95
- Discontinued tiles you can’t replace
- Cracked floor tiles

When a repair isn’t the answer
Before you book, it’s worth knowing the limits:
- Loose or hollow tiles that need relaying
- Cracks caused by a moving floor, until the floor is fixed
- Whole walls of failing grout
If in doubt, send pictures and we will say what we think before booking.
Surfaces we repair
- Natural stone & granite
- Porcelain tiles
- Ceramic tiles
- Floor and wall tiles
- Marble
About our tile repair in High Shincliffe
The tile stays where it is, so there is no need to hunt for a matching tile. A loose or rocking tile may need relaying first, and we’ll tell you. Typical jobs include chips from dropped pans and tools and cracked floor tiles, across marble, porcelain tiles and ceramic tiles.
Big or small, it’s backed by a one-year guarantee. Take care with heavy items on repaired tiles, and clean with a pH-neutral cleaner.

- Where
- High Shincliffe (DH1)
- Area hub
- County Durham
- Warranty
- A year, on every repair
- Quotes
- From £95. Free, fixed price from pictures
- Phone
- 0345 017 0787
- Last updated
- 23 October 2026
Towns and villages near High Shincliffe
Other services in High Shincliffe
What we do, step by step
Arrival times are agreed in advance. On site, it takes a morning or an afternoon. The room is left tidy and you’ll know when it can be used.
- We start by cleaning the tile and clearing loose fragments.
- We fill the chip, crack or hole.
- We level and shape the repair to the tile surface.
- The colour and pattern are recreated by hand.
- We seal the repair to suit the finish of the tile.
Before we arrive
- Move bottles, mats and clutter away from the area
- Tell us about parking, stairs or access
- Point us to the nearest place to park
Ask for a price
No survey visit is needed: we price from photos. Use the quote form, or ring 0345 017 0787 to talk it through, and we will come back with a fixed figure.
Related advice
Where we work around High Shincliffe
High Shincliffe is about 2 miles south-east of Durham, in County Durham. Our work suits any type of property, old or new, large or small, as well as offices, shops and holiday lets. High Shincliffe is one of 329 places in County Durham where we work. Our jobs stretch from High Shincliffe to Newcastle upon Tyne (about 17 miles away).
We cover every part of the DH1 postcode area and the streets around it. Whether you live on High Street, Quality Street and Mitford Close or anywhere nearby, we can come to you. Nearby, we also work in Shincliffe (1 mile north-west), Sherburn House (1 mile north-east), Bowburn (1 mile south-east), Houghall (1 mile west) and Old Durham (1 mile north-west). Further out, we also cover Consett (14 miles north-west), Newton Aycliffe (9 miles south), Bishop Auckland (9 miles south-west), Spennymoor (5 miles south-west), Seaham (9 miles north-east) and Chester-le-Street (7 miles north).
What’s near High Shincliffe
Locally, our jobs take us to homes close to Shincliffe CofE (Controlled) Primary School, Old Durham Gardens and Belmont Community School. Other local landmarks include Durham University Library and Collections (1.7 miles north-west) and Church of St Mary (0.6 miles north-west). The closest station to High Shincliffe is Durham station, roughly 2.5 miles north-west of the centre. A little further out are The Gates Shopping Centre (2.3 miles north-west) and Sherburn Hospital (1.1 miles north-east).
- Local facilities include Durham (2.7 miles north-west)
How we price tile repair
Prices start from £95. We give every job a fixed quote from pictures. This is what makes a difference:
- Doing more than one item at once
- The type of damage
- The size and number of damaged areas
- Whether old repairs or coatings need taking off
Set against the cost of replacement, a repair is typically a fraction of the price, because there is no removal, plumbing or making good. The quote lists exactly what you are paying for.
Quotes from your photos
When you take your pictures, these tips help us give you a firm price:
- Natural light rather than flash
- The postcode, so we can plan the visit
- One picture of the entire tiled area
- A close-up of the damage, in focus
To get a price, send a couple of photos using our quote form or ring us. We’ll say immediately whether it can be repaired.
Should I try a DIY kit first?
It’s tempting to reach for a kit, but the repairs we redo most often are DIY ones that have discoloured or lifted. Doing it properly first is normally the cheaper route.
It’s natural to want to try a repair yourself. The trouble is that kit repairs frequently look fine at first and then fail, and then the old filler has to be removed first.
Common problems we fix in High Shincliffe
Dropped pans and tools chip floor tiles, and wall tiles get drilled for fittings that are later removed. Movement underneath can also crack tiles.
You may need us if you’ve spotted:
- Discontinued tiles you cannot replace
- Chips from dropped pans and tools
- Drill holes from removed fittings
- Cracked floor tiles
What your quote should include
- What preparation is included
- How the room is protected while they work
- How long the guarantee is and what it covers
- Who will actually do the work
High Shincliffe: your questions answered
What if the damage is worse than the photos show?
We stop, show you and agree any change before carrying on. You won’t be charged for anything you haven’t agreed.
What areas do you cover?
The whole UK, including all of County Durham. Just include your postcode and we will confirm dates.
What about drill holes in tiles?
Yes. Drill holes from old rails and shelves are a common job.
Do I need to be at home?
Yes. The technician needs access to the room for the visit, at a time that suits you.
Do you charge for travel?
There’s no separate call-out charge. Your fixed price includes everything.
Will there be a smell?
Some materials have a smell while they’re applied, so we ventilate the room. It fades as everything cures.
Are you accredited?
We hold CHAS, Constructionline, SafeContractor, SMAS Worksafe and Builder’s Profile accreditations.
What does tile repair cost?
Repairs from £95. The exact price depends on the damage, so we quote from photos. You know the full cost before anything is booked.
Landlord and trade work in High Shincliffe
For anyone letting property in or around High Shincliffe, we can repair and quote for several addresses together. Send photos for each one and we will come back with a combined price.
Landlords, letting agents and housing providers in High Shincliffe use us as well as householders. Repairing between tenancies keeps void periods short, and it usually costs far less than a refit.
Repair or replace: which is better?
Swapping out a damaged tile involves breaking out the old tile, finding a match and risking the tiles around it. Repairing it leaves the tile where it is. Prices start from £95. A repair generally costs much less than people expect, particularly next to the cost of replacement. Send photos and we will give you the exact figure.
What you get with us
- One visit for most repairs
- Accredited with CHAS, Constructionline and SafeContractor
- Colours mixed by hand to suit your surface
- Dust sheets down, tidy finish
Take a look at our prices page.
About our accreditations · Every repair comes with a one-year guarantee.

