County Durham · England

Tile Repair for Shincliffe homes

Tile repair in Shincliffe without the cost of replacing. Get a fixed quote from your photos, then we come to you.

  • Repairs from £95
  • Discontinued tiles you cannot replace
  • Damaged tile edges
Surface Doctor technician refinishing the outside of a roll-top bath

Tile repair near Shincliffe

DIY repairs versus a professional job

It’s tempting to reach for a kit, but many of the jobs we do start with putting right a DIY repair. Doing it properly first is usually the cheaper route.

A kit can be fine for a tiny mark out of sight. For anything you look at every day, anything that has rusted, cracked or holed, or anything on a coloured surface, a professional repair is worth it.

Tile repair at your home in Shincliffe

The tile stays where it is, so you don’t need to find a spare. A loose or rocking tile may need relaying first, and we’ll tell you. Whether it’s discontinued tiles you can’t replace and damaged tile edges, we can help.

Big or small, it’s backed by a one-year guarantee. Take care with heavy items on repaired tiles, and clean with a pH-neutral cleaner.

Chips in speckled granite tiles filled and colour matched, before and after
Location
Shincliffe (DH1)
Area hub
County Durham
Cover
A year, on every repair
Quote
From £95. Fixed and free, based on photos
Call
0345 017 0787
Page updated
23 October 2026

Landlord and trade work in Shincliffe

Housing associations and facilities teams use us for planned and reactive repairs in County Durham and across the UK. A repair avoids taking out and refitting, which is easier on the people living there.

We are used to working with agents and managing companies. Just send pictures, the address and how to get access and we will handle the rest.

Your questions about tile repair in Shincliffe

Do you cover the whole of County Durham?

The whole UK, including all of County Durham. Send your postcode with your photos and we will offer you dates.

Is the work guaranteed?

All our work carries our one-year guarantee. Ask us what it covers when you get your quote.

How quickly can you book me in?

It depends on the time of year and where you are. We will offer you dates when we send your quote.

What information do you need?

Just photos, your postcode and a contact number. On the day, we only need access to the room.

Will there be a smell?

Some materials have a smell while they’re applied, so we ventilate the room. It clears as the materials cure.

Do I have to be there?

Yes. We need access to the room while we work, at a time that suits you.

Will you leave a mess?

No. The work area is masked and covered, and we leave the room clean.

Are you a vetted contractor?

Yes. Our accreditations include CHAS, Constructionline and SafeContractor. The full list is on our accreditations page.

Our work in Shincliffe

Shincliffe is about 2 miles south-east of Durham, in County Durham. Our work suits any type of property, old or new, large or small, plus businesses and rented homes. Shincliffe is one of 329 towns and villages in County Durham where we work. Our nearest city page is Newcastle upon Tyne, about 16 miles away.

We work across the DH1 postcode area. Local streets include High Street, St Mary's Close and Low Road. If you’re just outside Shincliffe, we cover Old Durham (1 mile north), High Shincliffe (1 mile south-east), Houghall (1 mile south-west), Sherburn House (1 mile east) and Gilesgate (1 mile north). Within a short drive, we also cover Consett (13 miles north-west), Newton Aycliffe (10 miles south), Bishop Auckland (9 miles south-west), Spennymoor (5 miles south-west), Seaham (10 miles north-east) and Chester-le-Street (7 miles north).

Local landmarks in Shincliffe

In Shincliffe, that means homes near Church of St Mary, Old Durham Gardens and Chorister School and the streets around them. Also close by are Durham Sixth Form Centre (1.6 miles north-west), Durham University Library and Collections (1 mile north-west) and Shincliffe CofE (Controlled) Primary School (0.6 miles south-east). The nearest railway station is Durham station, about 1.7 miles north-west of the centre. Well-known places in the area include The Gates Shopping Centre (1.5 miles north-west) and Durham Castle (1.4 miles north-west).

  • Parks and local facilities nearby include Durham (2 miles north-west)
Map of Shincliffe © OpenStreetMap contributors

What we can’t put right

Not everything can be repaired, and we will tell you before we start. We cannot fix:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

Send us photos and we will tell you honestly.

Surfaces we repair

  • Porcelain tiles
  • Floor and wall tiles
  • Marble
  • Natural stone & granite
  • Ceramic tiles

Signs you need tile repair in Shincliffe

Floor tiles chip when pans, tins and tools are dropped, and wall tiles get drilled for fittings that are later removed. Cracks can also come from movement in the floor below.

Common reasons people in Shincliffe contact us are:

  • Chips from dropped pans and tools
  • Cracked floor tiles
  • Discontinued tiles you cannot replace
  • Damaged tile edges

Comparing quotes

  • What protection goes down before work starts
  • Whether the price covers travel
  • What prep work is covered
  • Who will actually do the work

10 questions to ask before booking

The process

Arrival times are agreed in advance, so you are not left guessing. On site, it takes a few hours for most jobs. We leave the room clean and ready to use once it has cured.

  1. First the tile is cleaned and loose pieces removed.
  2. Next we fill the damage.
  3. We level and shape the repair to the tile surface.
  4. We recreate the colour and pattern by hand.
  5. The repair is sealed to suit the tile’s finish.

Before we arrive

  • Have a window or extractor fan available
  • Mention any earlier repairs or resurfacing
  • Let the surface dry out before the visit

Getting a price

A quote takes minutes to ask for: take one close-up and one wider shot of the tiled area, add your postcode and send them over. What comes back is a fixed quote, not a guess.

Get a free quote

Advice

What tile repair costs

Repairs from £95. We charge the same across the UK, including Shincliffe. What changes the price is:

  • Where the damage is and how we get to it
  • Any earlier repairs that need removing first
  • How much damage there is
  • Whether we combine several jobs

A repair is priced on what needs doing, not where you live. You will see the full price before you book, with nothing added on the day.

Getting a price from pictures

Phone photos are fine. Just make sure we can see:

  • Natural light rather than flash
  • Any details about the material
  • Where you are, by postcode
  • A close-up of the damage, in focus

Most clients in Shincliffe get their price from photos. Tell us what happened and where you are, and we’ll reply with a fixed quote and the earliest dates we have.

Why repair rather than replace?

Swapping out a damaged tile involves breaking out the old tile, finding a match and possibly cracking its neighbours. Repairing it keeps the original tile. Prices start from £95. It helps to know what pushes a price up or down: the amount of damage, the material, access to the area, and how many jobs we do in one trip. Send photos and you will get a fixed figure.

Why book with us

  • Repair technicians who travel to you, UK-wide
  • Everything repaired in place
  • Straight answers about what a repair can do
  • Usually one visit, start to finish

See our pricing.

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.