Norfolk · England
Tile repair in Horstead, Norfolk
Fixed-price tile repair in Horstead and the surrounding area, normally in one visit.
- Repairs from £95
- Chips from dropped pans and tools
- Discontinued tiles you cannot replace
Landlords, agents and businesses in Horstead
Rented homes see more wear and tear, and replacing items every time a tenant leaves is expensive. Repairing between tenants keeps the property presentable for less.
Housing associations and facilities teams use us for planned and reactive repairs in Norfolk and across the UK. Repairing in place avoids the disruption of a replacement, which is easier on the people living there.
Tile repair in Horstead, done in place
If a tile moves, it may need relaying first, and we will tell you. We repair the tile in place, so there’s no need to hunt for a matching tile. If you’re dealing with drill holes from removed fittings and chips from dropped pans and tools, we can help.
You are covered for a year from the day of the repair. If anything is not right, ring us and we will come back. Avoid dropping heavy items on repaired floor tiles, and clean with a pH-neutral cleaner.
- Where
- Horstead (NR12)
- Region
- Norfolk
- Warranty
- One year on every repair
- Quotes
- From £95. Free and fixed, from your photos
- Phone
- 0345 017 0787
- Page updated
- 23 October 2026
How it works
The work is clean and fairly quiet, so you can stay at home while we’re there. We protect the area first, then the job itself takes a morning or an afternoon. Before we leave, we explain how soon it can be used and how to look after it.
- First the tile is cleaned and loose pieces removed.
- Next we fill the damage.
- The repair is levelled to the tile surface.
- We recreate the colour and pattern by hand.
- The repair is sealed to suit the tile’s finish.
Getting ready for the visit
- Tell us about parking, stairs or access
- Tell us about any previous repairs or coatings
- Keep pets and children out of the room while we work
Get a quote
No survey visit is needed: we price from photos. Use the quote form, or ring 0345 017 0787 to talk it through, and you’ll get a fixed figure back.
Read more
Prices and what affects them
Repairs from £95. We price every job individually. The main factors are:
- Any earlier repairs that need removing first
- The material and finish
- Unusual colours or finishes
- Doing more than one item at once
Compared with replacing, a repair is usually a fraction of the price, because there is no removal, plumbing or making good. The quote lists exactly what you’re paying for.
Send photos for a quote
Phone photos are fine, there is no need for anything special. Just ensure we can see:
- The material, if you know it
- One picture of the whole tiled area
- Natural light rather than flash
- Where you are, by postcode
Ring 0345 017 0787, or send us pictures through the quote form. With a clear picture of the damage and one of the entire tiled area, we can price the job without visiting.
Signs you need tile repair in Horstead
Dropped pans and tools chip floor tiles, while walls end up with drill holes from old fittings. Cracks can also come from movement in the floor below.
The things customers typically mention when they call are:
- Cracked floor tiles
- Drill holes from removed fittings
- Discontinued tiles you cannot replace
- Chips from dropped pans and tools
Questions to ask before you book
- Who turns up on the day
- How long the guarantee is and what it covers
- What protection goes down before work starts
- What happens if the damage is worse than the pictures show
Repairing versus replacing in Horstead
Replacing a tile means breaking it out, tracking down a matching tile and risking the tiles around it. A repair keeps the original tile. Repairs from £95, with every job priced individually. It helps to know what pushes a price up or down: the amount of damage, the material, access to the area, and how many jobs we do in one trip. Photos let us give you a fixed figure.
Why choose Surface Doctor in Horstead
- No need to remove anything
- Honest advice, even when it means no job
- Typically one visit, start to finish
- One-year guarantee on every repair
Read our pricing.
Nearby places to Horstead
Also in Horstead
Should I try a DIY kit first?
Kits are cheap and easy to find, but the repairs we redo most frequently are DIY ones that have discoloured or lifted. Getting it right first time is usually cheaper.
A DIY attempt is not a disaster. We remove the old filler and start again, so it won’t stop us repairing it. It does add a little time, so tell us about it when you send photos.
Covering Horstead
Horstead is about 7 miles north-east of Norwich, in Norfolk. From the centre of Horstead to the outlying streets, we offer exactly the same service: fixed prices, tidy work and a one-year guarantee. Horstead is one of 797 places in Norfolk we cover.
Every address in NR12 is covered, from the main roads to the quietest streets. Jobs here include addresses on Norwich Road, Robert Norgate Close and Tungate Way and the roads around them. Being close to the B1150, Horstead is easy for our technicians to reach. Neighbouring places we cover include Coltishall (1 mile north-east), Heggatt Street (1 mile south-east), Great Hautbois (1 mile north), St James (1 mile north-east) and Frettenham (2 miles south-west). Within a short drive, we also cover Norwich (7 miles south-west), Wymondham (14 miles south-west), Sprowston (5 miles south), Thorpe St Andrew (6 miles south), North Walsham (7 miles north) and Norwich Lanes (7 miles south).
Local landmarks in Horstead
Our clients here include homes close to Recruiting Sergeant Inn, Parish Church of All Saints and Coltishall Primary School. The closest station to Horstead is Hoveton & Wroxham station, about 2.5 miles east of the centre. Nearby you will also find Hautbois Castle (0.6 miles north) and New Farm Aviation Heritage Museum (2.1 miles south-west). Open spaces near Horstead include Snapes Water.
When we’d advise against a repair
Some jobs aren’t right for a repair, including:
- Loose or hollow tiles that need relaying
- Cracks caused by a moving floor, until the floor is fixed
- Whole walls of failing grout
Not sure? Send photos and we will give you a straight answer before booking.
What we work on
- Porcelain tiles
- Natural stone & granite
- Floor and wall tiles
- Ceramic tiles
- Marble
Your questions about tile repair in Horstead
What happens if you find more damage?
We’ll show you and explain before doing anything extra. Nothing extra is done without your say-so.
How soon can you come?
We’ll give you dates with your quote. If it’s urgent, say so and we will do what we can.
I rent my home. Can I book you?
Yes. Ask your landlord first, and we can send them the quote if that helps.
Can pets and children be at home?
Keep pets and children away from the work area on the day, mainly so nothing gets touched before it has cured.
Is repairing better than replacing?
In most cases, yes. Replacement brings removal, refitting and making good, which a repair avoids. If it isn’t worth repairing, we’ll tell you.
What information do you need?
A close-up, a wider photo and your postcode. Then we’ll agree a date.
Can you redo someone else’s repair?
Typically, yes. We remove the old repair before doing a new one.
How do I get a price for tile repair in Horstead?
Prices start from £95. Because every job differs, we price from photos. You’ll get a fixed figure before you book.
About our accreditations · Every repair comes with a one-year guarantee.
