Norfolk · England
Tile Repair for St James homes
Damaged tiled area in St James? We put it right where it is, match it on site and back it with a one-year guarantee.
- Repairs from £95
- Discontinued tiles you can’t replace
- Cracked floor tiles

What tile repair costs
Prices start from £95. A fixed quote means you know the cost before you book. We take into account:
- The size and number of damaged areas
- How many items we do on one visit
- The type of damage
- The material and finish
Instead of hourly rates, we price the whole job up front. It depends on the damage, the material and access.
Getting a price from photos
A couple of clear pictures is all it takes. Try to include:
- A coin or ruler next to the damage for scale
- A close-up of the damage, in focus
- The material, if you know it
- The postcode, so we can plan the visit
Upload pictures of the damage and one of the entire item, and tell us you’re in St James, and we will come back with a fixed quote.
About our tile repair in St James
The tile stays where it is, so there is no need to hunt for a matching tile. A loose or rocking tile may need relaying first, and we’ll say so. Common call-outs are for drill holes from removed fittings and chips from dropped pans and tools, on marble, natural stone & granite and porcelain tiles.
Your repair is guaranteed for a year, as with every job we do. Avoid dropping heavy items on repaired floor tiles, and clean with a pH-neutral cleaner.

- Where
- St James (NR12)
- Area hub
- Norfolk
- Cover
- One year on every repair
- Quote
- From £95. Free and fixed, from your photos
- Phone
- 0345 017 0787
- Page updated
- 23 October 2026
About St James
St James is about 6 miles south of North Walsham, in Norfolk. Customers in St James get the same service as everywhere else we cover: a fixed quote from your photos, and a technician at your door on the day. St James is one of 797 towns and villages in Norfolk we cover.
Postcode districts we cover here: NR12. That includes homes on The Street and The Hill and the roads around them. We also travel to Coltishall (1 mile south-west), Great Hautbois (1 mile north-west), Horstead (1 mile south-west), Sco Ruston (1 mile north-east) and Heggatt Street (1 mile south). Further out, we also cover Norwich (7 miles south-west), Wymondham (15 miles south-west), Sprowston (6 miles south-west), Thorpe St Andrew (7 miles south), North Walsham (6 miles north) and Norwich Lanes (8 miles south-west).
Local landmarks in St James
Our customers here include homes close to King's Head Public House, Coltishall Primary School and Parish Church of St John the Baptist. St James’s nearest station is Hoveton & Wroxham station, roughly 1.9 miles south-east. Further afield, we also cover the area around Hautbois Castle (1.1 miles west) and New Farm Aviation Heritage Museum (3.1 miles south-west). For a walk, there is Snapes Water.
Places near St James
More services for St James
The process
Expect a friendly, tidy visit. We agree the arrival time in advance, cover and mask the work area, and get on with the job, which usually takes a morning or an afternoon. If we find something your photos didn’t show, we will explain it before carrying on.
- We start by cleaning the tile and clearing loose fragments.
- Next we fill the damage.
- We level and shape the repair to the tile surface.
- We match the colour and pattern by hand.
- We seal the repair to suit the finish of the tile.
Before we arrive
- Have somewhere for us to park nearby if possible
- Tell us about any previous repairs or coatings
- Mention if the room is upstairs or in a flat
How to get a price
Most clients in St James get their price from photos. Tell us what happened and where you are, and we will send back a fixed quote and some dates.
Read more
Can I fix it myself?
A kit can be fine for a tiny mark out of sight. For anything you look at every day, anything that has rusted, cracked or holed, or anything on a coloured surface, a professional repair is worth it.
It’s tempting to reach for a kit, but the repairs we redo most frequently are DIY ones that have discoloured or lifted. Getting it right first time is generally cheaper.
Work for landlords and builders
We also carry out snagging repairs for builders and developers, fixing chips and scratches before handover. We’re CHAS, Constructionline and SafeContractor accredited.
Hotels, guest houses and holiday lets can’t afford rooms out of action for long, so most of our work is done in a single visit. We’ll fit around changeovers where we can.
Do you need tile repair in St James?
Dropped pans and tools chip floor tiles, while walls end up with drill holes from old fittings. Cracks can also come from movement in the floor below.
It’s worth getting a quote if you see:
- Drill holes from removed fittings
- Damaged tile edges
- Cracked floor tiles
- Discontinued tiles you can’t replace
Questions to ask before booking
- What the guarantee covers, and for how long
- What happens if they find more damage
- Whether the colour is mixed to match
- What protection goes down before work starts
What a repair cannot fix
A few problems are outside what a surface repair can do:
- Loose or hollow tiles that need relaying
- Cracks caused by a moving floor, until the floor is fixed
- Whole walls of failing grout
Send us photos and we will tell you honestly.
Materials we repair
- Porcelain tiles
- Ceramic tiles
- Floor and wall tiles
- Natural stone & granite
- Marble
Should you replace it?
Replacing a tile involves breaking out the old tile, tracking down a matching tile and risking the tiles around it. A repair keeps the original tile. Repairs from £95, with every job priced individually. Every job is a little different, so we price each one individually. The size and type of damage, the material and access all play a part, and combining jobs on one visit brings the cost down.
Why book with us
- Same prices wherever you are
- Colour mixed on the day to match
- Everything repaired in place
- Rooms protected and left tidy
See our prices page.
Questions from St James
What happens if you find more damage?
It’s rare, but if it happens we talk to you first. You decide whether to go ahead.
When can you do it?
That depends on our diary for your area. Send photos with your postcode and we will reply with the earliest dates.
How do I book?
Just pictures, your postcode and a contact number. On the day, we only need access to the room.
Can I get a quote without a visit?
Usually, yes. Clear photos let us give you a fixed price without visiting.
Does someone need to be in?
Yes. We need access to the room while we work, at a time that suits you.
What happens after I send photos?
You will get a fixed quote back, plus dates. There is no obligation to book.
Are there extra charges for St James?
Travel is included in the price, and we charge the same wherever you are.
Do you come to St James?
Yes. We cover the whole UK and travel to St James and the rest of Norfolk. Send us photos for a fixed quote, or call 0345 017 0787.
About our accreditations · Every repair comes with a one-year guarantee.

