Stoke-on-Trent · England

Tile Repair for Longport homes

Chip, crack and drill-hole repairs to floor and wall tiles for homes and businesses in Longport and across Stoke-on-Trent. Send photos for a free, fixed quote.

  • Repairs from £95
  • Drill holes from removed fittings
  • Cracked floor tiles
Surface Doctor technician refinishing the outside of a roll-top bath

Book tile repair in Longport

How we handle tile repair in Longport

A loose or rocking tile may need relaying first, and we will say so. The tile stays where it is, so there is no need to hunt for a matching tile. We are often asked to fix drill holes from removed fittings and cracked floor tiles, in porcelain tiles, natural stone & granite and floor and wall tiles.

Every job is backed for twelve months, and the guarantee is the same wherever you live. If something goes wrong with the work, we come back. Avoid dropping heavy items on repaired floor tiles, and use a pH-neutral cleaner.

Location
Longport (ST6, ST5)
County
Stoke-on-Trent
Guarantee
A year, on every repair
Quotes
From £95. Fixed and free, based on photos
Call
0345 017 0787
Updated
23 October 2026
Before and after: damaged granite tiles repaired in place

DIY kit or professional repair?

The difference between a kit and a professional repair is mostly in the preparation and colour. We clean and key the area properly, mix the colour to your surface and finish it to the same sheen, and the work is guaranteed.

If you’ve already tried a DIY fix, that is fine. We take the old repair out and do it properly, so it does not stop a professional repair. Just mention it when you send photos, as it can add time.

Common problems we fix in Longport

Floor tiles chip when pans, tins and tools are dropped, and wall tiles get drilled for fittings that are later removed. Cracks can also come from movement in the floor below.

Most people contact us after spotting something like this:

  • Chips from dropped pans and tools
  • Drill holes from removed fittings
  • Discontinued tiles you cannot replace
  • Damaged tile edges

Comparing quotes

  • How soon you can use it again
  • What happens if the damage is worse than the pictures show
  • Who turns up on the day
  • Whether cleaning and preparation are in the price

Our hiring checklist

Covering Longport

Longport is about 1 mile west of Burslem, in Stoke-on-Trent. Book a date that suits you, and you’ll know when to expect us, so there is no waiting around. We cover all 59 towns and villages across Stoke-on-Trent, from the larger towns to small villages. You can also see our page for Manchester, about 30 miles away.

All of ST6 and ST5 is covered, from the main roads to the quietest streets. We regularly work on streets such as Canal Lane, Furlong Lane and Longport Road. With the A5271 close by, Longport is simple for us to get to. Other places close to Longport include Porthill (1 mile south-west), Bradwell (1 mile west), Tunstall (1 mile north), Wolstanton (1 mile south) and Dimsdale (1 mile south-west). Further out, we also cover Stoke-on-Trent (3 miles south-east), Stoke-upon-Trent (3 miles south), Fenton (4 miles south-east), Penkhull (3 miles south), Bentilee (4 miles south-east) and Boothen (4 miles south).

What’s near Longport

Locally, our jobs take us to homes close to New Inn, The Co-operative Academy of Stoke-on-Trent and St. Paul's. You’ll also find Saint Nathaniel's Academy (under half a mile east) and The Co-operative Academy of Stoke-on-Trent (under half a mile north-east). There’s a railway station in Longport itself: Longport station. Further afield, we also cover the area around The Potteries Centre (2 miles south-east) and Smallthorne Urban District (1.7 miles east). Not far away are Parrot's Drumble and Bignall Hill.

Map of Longport © OpenStreetMap contributors

Prices and what affects them

Prices start from £95. You’ll know the full cost before you book. We take into account:

  • What kind of damage it is
  • Where the damage is and how we get to it
  • Whether old repairs or coatings need taking off
  • The material and finish

A repair is priced on what needs doing, not where you live. The full price is agreed before you book, with no extras added later.

Getting a price from photos

Phone photos are fine, there’s no need for anything special. Make sure they show:

  • A coin or ruler next to the damage for scale
  • What it’s made of, if you know
  • Details of any past repairs
  • A close-up of the damage, in focus

Getting a price is easy: snap the damage close up and then the entire item, send them over with your postcode, and you will get a fixed price back. Quotes are free and no obligation.

Repair or replace in Longport?

Swapping out a damaged tile involves breaking out the old tile, tracking down a matching tile and risking the tiles around it. A repair leaves the tile where it is. Repairs from £95, with every job priced individually. A repair generally costs much less than people expect, particularly next to the cost of replacement. Photos let us give you the exact figure.

Why choose Surface Doctor in Longport

  • We will tell you if it’s not worth repairing
  • CHAS and Constructionline accredited
  • No need to remove anything
  • Colour-matched on site

See our full price list.

What we can’t put right

We’ll always be straight with you, so here’s what a repair will not do:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

Send us pictures and we’ll tell you honestly.

Surfaces we repair

  • Porcelain tiles
  • Floor and wall tiles
  • Marble
  • Ceramic tiles
  • Natural stone & granite

How it works

Here’s how a visit usually runs: we arrive at the agreed slot, protect everything around the work area, do the job and tidy away. Allow a few hours from start to finish. Before leaving, we tell you how long to leave it and what to avoid for the first few days.

  1. We clean the tile and remove loose fragments.
  2. The chip, crack or hole is filled.
  3. The repair is levelled to the tile surface.
  4. The colour and pattern are recreated by hand.
  5. We seal the repair to suit the finish of the tile.

How to prepare

  • Have somewhere for us to park nearby if possible
  • Tell us about parking, stairs or access
  • Let us know if it has been repaired before

Get a quote

To get a price, send a couple of photos through our quote form or call us. We’ll say straight away whether it can be repaired.

Get a fixed quote

Read more

Landlord and trade work in Longport

Builders, developers and site managers book us for snagging repairs, putting right damage done during fitting so nothing needs replacing. We are CHAS, Constructionline and SafeContractor accredited.

For anyone letting property in or around Longport, we can repair and quote for several addresses together. Send pictures for each one and we will come back with a combined price.

Questions from Longport

Can I add another job to the visit?

Yes. Doing several items on one visit generally costs less than separate visits. Include photos of each item.

Can you fill holes left by old fittings?

Yes. Drill holes from old rails and shelves are a common job.

Can pets and children be at home?

We ask you to keep children and pets out of the room while we work and until it has cured. The rest of the house is unaffected.

Are there extra charges for Longport?

No. Our quotes include travel, with the same prices everywhere we work.

What if the damage is worse than the photos show?

We stop, show you and agree any change before carrying on. You will not be charged for anything you haven’t agreed.

How quickly can you book me in?

It depends on the time of year and where you are. We will offer you dates when we send your quote.

Can a cracked tile be fixed in place?

Usually, if it is not loose.

Do I have to be there?

Yes. The technician needs access to the room for the visit, at a time that suits you.

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.