Torfaen · Wales

Tile repair in Lower New Inn, Torfaen

Chip, crack and drill-hole repairs to floor and wall tiles in Lower New Inn, carried out at your home and guaranteed for a year.

  • Repairs from £95
  • Chips from dropped pans and tools
  • Discontinued tiles you cannot replace
Surface Doctor technician refinishing the outside of a roll-top bath

Tile repair in Lower New Inn

DIY kit or professional repair?

DIY kits are sold for most surfaces, and they can make a small mark look better. The trouble is colour and preparation: they come in a handful of shades, and if the surface isn’t prepared the repair will not last.

The difference between a kit and a professional repair is mostly in the preparation and colour. We clean and key the area properly, mix the colour to your surface and finish it to the same sheen, then guarantee it for a year.

Tile repair at your home in Lower New Inn

We repair the tile in place, so you don’t need to find a spare. A loose or rocking tile may need relaying first, and we’ll tell you. Whether it’s discontinued tiles you can’t replace and cracked floor tiles, we can typically put it right, on porcelain tiles, natural stone & granite and ceramic tiles alike.

The work is guaranteed for twelve months. If there is a problem with the repair within the year, we return and sort it. Avoid dropping heavy items on repaired floor tiles, and clean with a pH-neutral cleaner.

Where
Lower New Inn (NP4)
Area hub
Torfaen
Warranty
12 months on all our work
Price
From £95. Free and fixed, from your photos
Telephone
0345 017 0787
Page updated
23 October 2026
Technician kneeling to repair a kitchen floor

Should you replace it?

Replacing a tile involves breaking out the old tile, tracking down a matching tile and risking the tiles around it. A repair keeps the original tile. Our tile repair starts from £95. The price reflects the work involved, not where you live. You will see the full price before booking.

What you get with us

  • Dust sheets down, tidy finish
  • Every repair guaranteed for a year
  • No need to remove anything
  • Work done at your home or business

Take a look at our full price list.

Landlords, agents and businesses in Lower New Inn

Housing associations and facilities teams use us for planned and reactive repairs in Torfaen and across the UK. A repair avoids taking out and refitting, which is easier on the people living there.

We’re used to working with agents and managing companies. Send the address, pictures and access details.

About Lower New Inn

Lower New Inn is about 1 mile south-east of Pontypool, in Torfaen. Jobs in Lower New Inn are booked in like any other job: a fixed price from your pictures, and a technician at your door on the day. Lower New Inn is one of 67 places in Torfaen where we work. We work right across the region, from Lower New Inn to Birmingham (72 miles away).

We work across NP4. That includes homes on Newport Road, Lancaster Road and Pont-y-Felin Lane and the roads around them. Other places close to Lower New Inn include Pontyfelin (1 mile south-west), New Inn (1 mile north), Pant-teg (1 mile west), Sebastopol (1 mile south-west) and Griffithstown (1 mile west). Larger places within reach include Cwmbrân (3 miles south), Abersychan (4 miles north-west), Blaenavon (7 miles north-west), St Dials (3 miles south-west), Fairwater (3 miles south-west) and Greenmeadow (3 miles south-west).

What’s near Lower New Inn

Around Lower New Inn, we work in homes near West Monmouth Comprehensive School, Lower New Inn and New Inn Primary School and the streets around them. Nearby too are New Inn Chapel (within half a mile north) and Pontypool Park (1.6 miles north-west). For rail, the closest station is Pontypool and New Inn station, roughly 1 mile north. Nearby you will also find Cwmbran Shopping Centre (2.2 miles south) and County Hospital (0.9 miles north-west). Green spaces nearby include Sluvad Hill and Cwm Lickey Lake.

  • Parks and local facilities nearby include St Cadocs and Penygarn (2.3 miles north-west)
Map of Lower New Inn © OpenStreetMap contributors

What we are called out for in Lower New Inn

Floor tiles chip when pans, tins and tools are dropped, while walls end up with drill holes from old fittings. Cracks can also come from movement in the floor below.

Common reasons people in Lower New Inn contact us include:

  • Cracked floor tiles
  • Damaged tile edges
  • Drill holes from removed fittings
  • Chips from dropped pans and tools

What to look for in a quote

  • Aftercare advice
  • How changes to the job are handled
  • Whether cleaning and preparation are in the price
  • A fixed price, and whether VAT is included

How to compare quotes

Questions from Lower New Inn

What information do you need?

Use the quote form or ring 0345 017 0787, and we’ll do the rest.

Is it OK to have pets in the house?

Yes, as long as they stay out of the room we’re working in. We will let you know when it’s safe to use again.

Is it worth repairing rather than replacing?

Generally, yes. Replacement brings removal, refitting and making good, which a repair avoids. We will be honest if it’s not worth it.

Do I have to be there?

Yes. The technician needs access to the room for the visit, at a time that suits you.

Can I get a quote without a visit?

In nearly every case. We only ask to see it in person if the photos can’t show what we need.

How quickly can you book me in?

That depends on our diary for your area. We will offer you dates when we send your quote.

How do I get a price for tile repair in Lower New Inn?

Prices start from £95. The exact price depends on the damage, so we quote from pictures. You’ll get a fixed figure before booking.

Do you charge for travel?

We don’t add a call-out fee. Your fixed quote includes everything.

The process

Once we’re through the door, the aim is to do the job without disturbing the rest of your home. Surfaces nearby are masked off, the work takes a few hours, depending on what we find, and we finish by cleaning up and talking you through the result.

  1. We clean the tile and remove loose fragments.
  2. Next we fill the damage.
  3. We level and shape the repair to the tile surface.
  4. We match the colour and pattern by hand.
  5. Finally we seal it to match the tile.

Before we arrive

  • Avoid using the area for a few hours before we arrive
  • Open a window if you can
  • Let us know about parking or access

Getting a price

Getting a quote takes a couple of minutes: take one close-up and one wider shot of the tiled area, add your postcode and send them over. You’ll get a fixed price, not an estimate.

Get a fixed price

Related advice

Prices and what affects them

Repairs from £95. You won’t pay by the hour. The price is based on:

  • The type of damage
  • Doing more than one item at once
  • Whether old repairs or coatings need taking off
  • The colour and finish to match

It helps to know what pushes a price up or down: the amount of damage, the material, access to the area, and how many jobs we do in one trip. Photos let us give you a fixed figure.

How to get a fixed price

You can take the photos on your phone, there’s no need for anything special. Just make sure we can see:

  • Any earlier repairs or coatings
  • A picture taken from further back
  • Good light, ideally daylight, without flash glare
  • Your postcode, so we can check dates

The quickest way to a price is to send two or three pictures through our quote form or call us. We will say right away if a repair is the right fix.

When we would advise against a repair

A repair is not always the answer, and we would rather say so up front. Repairs will not solve:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

If in doubt, send pictures and we’ll say what we think before you book.

Surfaces we repair

  • Ceramic tiles
  • Natural stone & granite
  • Porcelain tiles
  • Marble
  • Floor and wall tiles
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