Torfaen · Wales
Tile repair in New Inn, Torfaen
Chip, crack and drill-hole repairs to floor and wall tiles in New Inn, carried out at your home and guaranteed for a year.
- Repairs from £95
- Drill holes from removed fittings
- Cracked floor tiles
How the visit works
It’s a tidy, low-fuss visit. We confirm the time with you beforehand, cover and mask the work area, then carry out the work, which normally takes a morning or an afternoon. If anything looks different from your photos, we will talk to you before going ahead.
- First the tile is cleaned and loose pieces removed.
- The chip, crack or hole is filled.
- The repair is levelled to the tile surface.
- We match the colour and pattern by hand.
- Finally we seal it to match the tile.
Before we arrive
- Plan for the room to be out of bounds to pets and children
- Keep a parking space free if you can
- Have a window or extractor fan available
Ask for a price
Ring 0345 017 0787, or send us photos through the quote form. With a clear picture of the damage and one of the whole tiled area, we can price the job without visiting.
Advice
Tile repair in New Inn without replacing anything
We repair the tile in place, so there is no need to hunt for a matching tile. If a tile moves, it may need relaying first, and we will say so. If you’re dealing with drill holes from removed fittings and damaged tile edges, we can usually put it right, whatever the material.
You’re covered after we leave: each job carries a one-year guarantee, and we’ll explain exactly what it covers when we quote. Avoid dropping heavy items on repaired floor tiles, and clean with a pH-neutral cleaner.
- Area
- New Inn (NP4)
- Area hub
- Torfaen
- Guarantee
- One year on every repair
- Quote
- From £95. Free and fixed, from your photos
- Call
- 0345 017 0787
- Updated
- 23 October 2026
Why repair rather than replace?
Swapping out a damaged tile means breaking it out, finding a match and possibly cracking its neighbours. Repairing it keeps the original tile. Repairs from £95, with every job priced individually. What it costs depends on how much damage there is and what kind, the material and how many items we do on one visit. We give a fixed quote from your photos, so there are no surprises on the day.
What you get with us
- CHAS and Constructionline accredited
- Same prices wherever you are
- Every repair guaranteed for a year
- No need to remove anything
Read our prices page.
What we cannot put right
Before booking, it’s worth knowing the limits too:
- Loose or hollow tiles that need relaying
- Cracks caused by a moving floor, until the floor is fixed
- Whole walls of failing grout
Send us photos and we will tell you honestly before booking.
Surfaces we repair
- Marble
- Ceramic tiles
- Porcelain tiles
- Floor and wall tiles
- Natural stone & granite
New Inn and the surrounding area
New Inn is about 1 mile east of Pontypool, in Torfaen. We agree a date that works for you, and you’ll know when to expect us, so there is no waiting around. New Inn is one of 67 towns and villages in Torfaen where we work. We work right across the region, from New Inn to Birmingham (about 72 miles away).
All of NP4 is covered, from the main roads to the quietest streets. You will find streets such as New Road, Golf Road and Link Road, all of which we cover. Close by, we cover Lower New Inn (1 mile south), Pontyfelin (1 mile south), Pant-teg (1 mile south-west), Griffithstown (1 mile south-west) and Sebastopol (1 mile south-west). We also work in nearby towns such as Cwmbrân (3 miles south), Cwmbran Central (3 miles south), Abersychan (4 miles north-west), Blaenavon (7 miles north-west), St Dials (3 miles south) and Fairwater (4 miles south-west).
Around New Inn
We visit homes around New Inn Chapel, New Inn Primary School and West Monmouth School, among other places. Other local landmarks include Pontypool Park (1.3 miles north-west), The Rising Sun Inn (within half a mile south) and West Monmouth Comprehensive School (1.3 miles west). New Inn’s nearest station is Pontypool and New Inn station, about 0.5 miles north-west. Further afield, we also cover the area around St Cadocs and Penygarn (1.9 miles north-west) and County Hospital (0.7 miles west). For a walk, there’s Sluvad Hill and Cwm Lickey Lake.
Common problems we fix in New Inn
Floor tiles chip when pans, tins and tools are dropped, while walls end up with drill holes from old fittings. Movement underneath can also crack tiles.
Typical reasons for a call-out include:
- Cracked floor tiles
- Discontinued tiles you can’t replace
- Damaged tile edges
- Drill holes from removed fittings
What to look for in a quote
- What the guarantee covers, and for how long
- What happens if the damage is worse than the pictures show
- How the colour is matched
- Who will actually do the work
DIY kit or professional repair?
We understand the appeal of fixing it yourself. The trouble is that kit repairs often look fine at first and then fail, and then the old filler has to be removed first.
If you do try a kit, read the instructions carefully and work on a clean, dry surface, and give it the full curing time. If it doesn’t work out, we can still repair it properly.
Landlords, agents and businesses in New Inn
We work for landlords, letting agents and housing providers in New Inn as well as homeowners. Repairing between tenancies keeps void periods short, and it normally costs far less than a refit.
We carry out planned and one-off repairs for housing associations and facilities teams in Torfaen and across the UK. A repair avoids taking out and refitting, which is easier on the people living there.
Questions from New Inn
Is a repair better than a new one?
Generally, yes. A repair skips the removal, fitting and redecorating. If it is not worth repairing, we’ll tell you.
Are you a vetted contractor?
We hold CHAS, Constructionline, SafeContractor, SMAS Worksafe and Builder’s Profile accreditations.
What do you need from me?
Some photos, your postcode and how to reach you. On the day, access to the room.
I rent my home. Can I book you?
We’re happy to deal with the tenant, landlord or agent. Get your landlord’s agreement first.
What does tile repair cost?
Prices start from £95. The exact price depends on the damage, so we quote from pictures. You know the full cost before anything is booked.
How quickly can you book me in?
Your quote comes with available dates. If it’s urgent, say so and we will do what we can.
What happens once I’ve sent pictures?
We check the damage, the material and your postcode, then reply with a quote with dates.
Will there be a smell?
It depends on the job, but often a little. Open windows and an extractor fan help.
Also near New Inn
What else we do in New Inn
Prices and what affects them
Prices start from £95. We charge the same across the UK, including New Inn. What changes the price is:
- What the surface is made of
- Unusual colours or finishes
- The type of damage
- How much damage there is
Rather than charging by the hour, we fix the price before we start. It depends on the damage, the material and access, and combining items on one visit brings it down.
Getting a price from pictures
Phone pictures are fine, there’s no need for anything special. Make sure they show:
- Any details about the material
- A picture taken from further back
- Daylight if possible, and no flash reflection
- Your postcode, so we can check dates
Getting a price is easy: take a close-up of the damage and a photo from further back, send them over with your postcode, and we’ll reply with a fixed quote. Quotes are free and you are under no obligation.
About our accreditations · Every repair comes with a one-year guarantee.
