Norfolk · England

Tile repair in Merton, Norfolk

We travel to Merton for chip, crack and drill-hole repairs to floor and wall tiles. Everything is done in place, and the work is guaranteed.

  • Repairs from £95
  • Drill holes from removed fittings
  • Discontinued tiles you can’t replace
Surface Doctor technician refinishing the outside of a roll-top bath

Book tile repair in Merton

What we can’t put right

We won’t take on work that won’t last, so here’s what a repair can’t put right:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

If in doubt, send pictures and we will say what we think before you book.

Surfaces we repair

  • Porcelain tiles
  • Natural stone & granite
  • Floor and wall tiles
  • Ceramic tiles
  • Marble

Tile repair in Merton, done in place

The tile stays where it is, so there is no need to hunt for a matching tile. A loose or rocking tile may need relaying first, and we’ll say so. Common call-outs are for damaged tile edges and discontinued tiles you can’t replace, on porcelain tiles, natural stone & granite and ceramic tiles.

All of our repairs are guaranteed for twelve months in Merton and everywhere else. We return to put right any problem with the work. Avoid dropping heavy items on repaired floor tiles, and use a pH-neutral cleaner.

Location
Merton (IP25)
Area hub
Norfolk
Guarantee
A year, on every repair
Price
From £95. Free, fixed price from pictures
Telephone
0345 017 0787
Updated
23 October 2026
Floor repair in progress in a customer’s kitchen

What tile repair costs

Repairs from £95. There’s no charge for travel to Merton. The price comes down to:

  • Access to the area
  • Previous DIY repairs that have to come out
  • The material and finish
  • How hard the colour is to match

We do not add extras on the day. What we quote from your pictures is what you pay, unless the damage turns out to be different, in which case we talk to you first.

Quotes from your pictures

A couple of clear pictures is all it takes. It helps if you send:

  • A coin or ruler next to the damage for scale
  • Details of any past repairs
  • The material, if you know it
  • A clear, close picture of the problem area

Ring 0345 017 0787, or send us photos through the quote form. With a clear picture of the damage and one of the whole tiled area, we can price the job the same day in most cases.

Can I fix it myself?

A DIY attempt isn’t a disaster. We remove the old filler and start again, so it does not stop a professional repair. It does add a little time, so tell us about it when you send pictures.

If you do try a kit, read the instructions carefully, ensure the area is clean and completely dry, and give it the full curing time. If it fails, we can still put it right.

Landlords, agents and businesses in Merton

Builders, developers and site managers book us for snagging repairs, fixing chips and scratches before handover so nothing needs replacing. We’re CHAS, Constructionline and SafeContractor accredited.

Hotels, guest houses and holiday lets can’t afford rooms out of action for long, so most of our work is done in a single visit. We can work around your bookings.

When to call us in Merton

Floor tiles chip when pans, tins and tools are dropped, and wall tiles get drilled for fittings that are later removed. Cracks can also come from movement in the floor below.

The most common problems we are called about are:

  • Drill holes from removed fittings
  • Discontinued tiles you cannot replace
  • Cracked floor tiles
  • Damaged tile edges

Questions to ask before you book

  • When it can be used again
  • Whether the price is fixed and includes VAT
  • Whether the colour is mixed to match
  • How your room will be protected

10 questions to ask before booking

What we do, step by step

Here’s how a visit normally runs: we arrive on time, protect everything around the work area, do the job and clear up. Plan for a few hours from start to finish. Before leaving, we tell you how long to leave it and how to look after it.

  1. We start by cleaning the tile and clearing loose fragments.
  2. We fill the chip, crack or hole.
  3. The repair is levelled to the tile surface.
  4. We recreate the colour and pattern by hand.
  5. Finally we seal it to match the tile.

Preparing for the visit

  • Tell us about parking, stairs or access
  • Have somewhere for us to park nearby if possible
  • Avoid using the area for a few hours before we arrive

How to get a price

Getting a price is easy: snap the damage close up and then the entire item, send them over with your postcode, and we will reply with a fixed quote. Quotes are free and no obligation.

Get a fixed price

Read more

Repair or replace in Merton?

Swapping out a damaged tile means breaking it out, tracking down a matching tile and possibly cracking its neighbours. A repair leaves the tile where it is. Our tile repair starts from £95. Set against the cost of replacement, a repair is normally a fraction of the price, because there is no removal, plumbing or making good. Your fixed quote shows exactly what’s included.

What you get with us

  • Rooms protected and left tidy
  • One-year guarantee on every repair
  • Usually one visit, start to finish
  • No need to remove anything

See our pricing.

Merton: your questions answered

Can you redo someone else’s repair?

Yes, we often do. Removing the old work can add time, and that’s in the quote.

Is it worth repairing rather than replacing?

Typically, when the rest is in good condition. Repairing avoids the cost and disruption of replacing. We’ll tell you honestly if replacement makes more sense.

What do you need from me?

Some pictures, your postcode and how to reach you. On the day, access to the room.

Do you do work for letting agents?

Yes. We work for landlords, agents, builders and businesses as well as householders in Merton.

What happens next?

We review the photos and send a fixed quote with dates.

I’m a tenant. Can you help?

Yes, but check with your landlord or agent first. Landlords are frequently glad to have it sorted.

Is the work guaranteed?

Every repair comes with our one-year guarantee. We’ll explain what it covers when we quote.

Can you fill holes left by old fittings?

Yes. Drill holes from old rails and shelves are a common job.

Merton and nearby

Merton is about 9 miles west of Attleborough, in Norfolk. Across the IP25 area, we carry out the work at your property. We cover all 797 towns and villages in Norfolk.

Here we cover the IP25 postcode area. From Merton Road and The Green or a nearby road, a technician can come to you. We also cover the places around Merton: Watton (1 mile north-east), Thompson (2 miles south-east), Saham Toney (2 miles north), Griston (2 miles east) and Ovington (2 miles north-east). Larger places within reach include Thetford (10 miles south), Dereham (10 miles north-east), Wymondham (13 miles east), Attleborough (9 miles east), Swaffham (8 miles north-west) and Toftwood (9 miles north-east).

Landmarks near Merton

Typical jobs here are in homes near Wayland Academy Norfolk, Watton Westfield Infant and Nursery School and Church of St. Peter. Further afield, we also cover the area around Museum 4 Watton (1.2 miles north-east). Open spaces near Merton include Loch Neaton and Thompson Water.

Map of Merton © OpenStreetMap contributors
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About our accreditations · Every repair comes with a one-year guarantee.

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