Norfolk · England

Tile repair in Thompson, Norfolk

Chip, crack and drill-hole repairs to floor and wall tiles at your home in Thompson, with a one-year guarantee on every repair.

  • Repairs from £95
  • Drill holes from removed fittings
  • Chips from dropped pans and tools
Surface Doctor technician refinishing the outside of a roll-top bath

Trusted tile repair in Thompson

Tile repair in Thompson without replacing anything

The tile stays where it is, so you do not need to find a spare. A loose or rocking tile may need relaying first, and we’ll tell you. We work on floor and wall tiles, natural stone & granite and ceramic tiles, and common reasons people get in touch are chips from dropped pans and tools and damaged tile edges.

Peace of mind is built in: our one-year guarantee applies to every job, and we will explain exactly what it covers when we quote. Take care with heavy items on repaired tiles, and use a pH-neutral cleaner.

Area
Thompson (IP24)
Region
Norfolk
Guarantee
12 months on all our work
Quotes
From £95. Free and fixed, from your pictures
Phone
0345 017 0787
Page updated
23 October 2026
Technician kneeling to repair a kitchen floor

Thompson questions

Can you fill holes left by old fittings?

Yes. Drill holes from old rails and shelves are a common job.

Do I need to be at home?

We need someone to let us in. You do not need to watch us work.

Can you redo someone else’s repair?

Yes, regularly. It can add a little time, which we include in the quote.

Are you a vetted contractor?

Yes. Our accreditations include CHAS, Constructionline and SafeContractor. See our accreditations page for the full list.

Will you leave a mess?

Dust sheets and masking go down before we start, and we clean up when we have finished.

Can a cracked tile be fixed in place?

Frequently, yes, as long as it’s still firmly stuck down.

Is there any odour?

Expect a mild smell while we are working.

How much does tile repair cost in Thompson?

Prices start from £95. Every job gets a fixed price based on photos of the damage. Send a close-up and a photo of the entire item with your IP24 postcode.

Prices and what affects them

Repairs from £95. There is no area surcharge for Thompson. What changes the price is:

  • Whether old repairs or coatings need taking off
  • The material
  • The colour and finish to match
  • The size and number of damaged areas

The price depends on how much damage there is and what kind, the material and how many jobs we combine into one visit. We give a fixed quote from your pictures, so there are no surprises on the day.

How to get a fixed quote

You can normally get a fixed quote without us visiting. To make it quick:

  • Something in shot to show the size
  • Good light, ideally daylight, without flash glare
  • A wider photo showing the entire tiled area
  • A clear, close picture of the problem area

A quote takes minutes to ask for: take one close-up and one wider shot of the tiled area, add your postcode and send them to us. You’ll get a fixed quote, not an estimate.

What a repair can’t fix

To be straight with you, there are a few things a repair will not fix:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

Send us photos and we’ll tell you honestly.

Surfaces we repair

  • Ceramic tiles
  • Porcelain tiles
  • Floor and wall tiles
  • Marble
  • Natural stone & granite

When to call us in Thompson

Floor tiles chip when pans, tins and tools are dropped, while walls end up with drill holes from old fittings. Movement underneath can also crack tiles.

Keep an eye out for these signs:

  • Cracked floor tiles
  • Chips from dropped pans and tools
  • Damaged tile edges
  • Discontinued tiles you cannot replace

Questions to ask before booking

  • When it can be used again
  • Whether they match the colour on site
  • What happens if the damage is worse than the pictures show
  • What the guarantee covers, and for how long

Our hiring checklist

Repairing versus replacing in Thompson

Replacing a tile means breaking it out, tracking down a matching tile and possibly cracking its neighbours. Repairing it leaves the tile where it is. Our tile repair starts from £95. Rather than charging by the hour, we fix the price before we start. Damage, material and access decide it, and combining items on one visit brings it down.

Why Thompson customers choose us

  • One-year guarantee on every repair
  • Colour mixed on the day to match
  • No extra charge for your area
  • A fixed quote before booking

See our prices page.

Work for landlords and builders

We regularly work with letting and managing agents. Send the address, pictures and access details and we will handle the rest.

Hotels, guest houses and holiday lets need rooms back in use quickly, so we keep visits short and tidy. We will fit around changeovers where we can.

Thompson and nearby

Thompson is about 8 miles west of Attleborough, in Norfolk. From the centre of Thompson to the outlying streets, we offer exactly the same service: a fixed quote, a tidy visit and a guarantee. Thompson is one of 797 places in Norfolk we cover.

We cover every part of the IP24 postcode area. You will find streets such as Church Road, Griston Road and Mill Road, and we cover them all. We also travel to Merton (2 miles north-west), Stow Bedon (2 miles east), Griston (2 miles north-east), Northacre (2 miles north-east) and Caston (2 miles east). Within a short drive, we also cover Thetford (9 miles south-west), Dereham (11 miles north-east), Wymondham (12 miles east), Attleborough (8 miles east), Hethersett (15 miles east) and Swaffham (10 miles north-west).

Around Thompson

In Thompson, that means homes near Wayland Academy Norfolk, Chequers Inn and Thompson Primary School and the streets around them. Well-known places in the area include Museum 4 Watton (2.6 miles north). Not far away are Loch Neaton and Thompson Water.

Map of Thompson © OpenStreetMap contributors

How it works

The work is clean and fairly quiet. We protect the area first, then the job itself takes a morning or an afternoon. Before we leave, we explain how soon it can be used and how to care for it.

  1. We start by cleaning the tile and clearing loose fragments.
  2. Next we fill the damage.
  3. We shape the repair flush with the tile.
  4. We recreate the colour and pattern by hand.
  5. The repair is sealed to suit the tile’s finish.

How to prepare

  • Let us know about parking or access
  • Avoid using the area for a few hours before we arrive
  • Clear the area around the damage

Ask for a price

The quickest way to a price is to send two or three photos through our quote form or ring us. We will tell you honestly if a repair is the right fix.

Send photos for a quote

Advice

Can I fix it myself?

For a hairline mark somewhere you’ll never see, a kit may be enough. For damage in plain view, cracks, holes or rust, or coloured finishes, it’s worth having it done properly.

A DIY attempt is not a disaster. We take the old repair out and do it properly, so it does not stop a professional repair. It does add a little time, so tell us about it when you send photos.

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.