Norfolk · England

Tile repair in Toftwood, Norfolk

Our repair technicians come to Toftwood for chip, crack and drill-hole repairs to floor and wall tiles. Nothing is taken out, and the work is guaranteed.

  • Repairs from £95
  • Damaged tile edges
  • Cracked floor tiles
Surface Doctor technician refinishing the outside of a roll-top bath

Tile repair for Toftwood homes

Tile repair in Toftwood without replacing anything

The tile stays where it is, so there is no need to hunt for a matching tile. A loose or rocking tile may need relaying first, and we will say so. Typical jobs include cracked floor tiles and drill holes from removed fittings, on marble, natural stone & granite and porcelain tiles.

We stand behind the work with a one-year guarantee. Take care with heavy items on repaired tiles, and clean with a pH-neutral cleaner.

Speckled stone tiles with chips repaired to match the pattern
Where
Toftwood (NR19, NR20)
County
Norfolk
Guarantee
A year, on every repair
Price
From £95. Fixed and free, based on photos
Phone
0345 017 0787
Updated
23 October 2026

Should I try a DIY kit first?

DIY kits are sold for most surfaces, and they can make a small mark look better. Where they fall down is colour and preparation: they come in a handful of shades, and if the surface is not prepared the repair will not last.

We understand the appeal of fixing it yourself. The trouble is that kit repairs often look fine at first and then fail, and the old filler has to come out before a proper repair.

Where we work around Toftwood

Toftwood is about 1 mile south of Dereham, in Norfolk. Anywhere in NR19, we carry out the work at your property. Toftwood is one of 797 towns and villages in Norfolk we cover.

We work across the NR19 and NR20 postcode area and the streets around it. You will find streets such as Pond Road, Stone Road and Chapel Lane, all of which we cover. Toftwood sits on or near the A1075, which makes travel easy. If you are just outside Toftwood, we cover Dereham (1 mile north), Westfield (1 mile south), Yaxham (1 mile south-east), Whinburgh (2 miles south-east) and Clint Green (2 miles east). Larger places within reach include Norwich (15 miles east), Wymondham (10 miles south-east), Attleborough (11 miles south), Watton (8 miles south-west), Norwich Lanes (15 miles east) and Hethersett (11 miles south-east).

Near you in Toftwood

In Toftwood, that means homes near Church of St Andrew, Lolly Moor and Dereham, among other places. Other landmarks nearby include Bishop Bonner's Cottage Museum (1.1 miles north) and Morley Castle (4.4 miles north-east). For a walk, there is Hoe Rough.

Map of Toftwood © OpenStreetMap contributors

How we price tile repair

Repairs from £95. You will not pay by the hour. The price is based on:

  • Whether old repairs or coatings need taking off
  • The type of damage
  • Whether we combine several jobs
  • How many areas need work

We don’t add extras on the day. The price we quote from your pictures is the price you pay, unless the damage turns out to be different, in which case we talk to you first.

Send photos for a quote

It only takes a minute to photograph the damage. Please include:

  • Any details about the material
  • A clear, close picture of the problem area
  • A coin or ruler next to the damage for scale
  • Good light, ideally daylight, without flash glare

The quickest way to a price is to send two or three pictures using our quote form or call us. We’ll say right away whether it can be repaired.

Common questions in Toftwood

What happens next?

We look at the pictures and reply with a fixed quote and some dates. If we need another angle, we will ask.

Will the price change on the day?

If we find something the photos didn’t show, we explain it first. The price only changes if you agree.

Can you repair several things at once?

Of course, and it generally saves money. Just add the extra items to your photos and you’ll get one combined price.

Can you repair a cracked floor tile without replacing it?

Usually, if it is not loose.

Is there a guarantee?

Yes, for a year. If anything goes wrong with the repair within the year, we return to fix it.

What areas do you cover?

We cover the whole UK, including Toftwood and the rest of Norfolk. Just include your postcode and we will confirm dates.

Can tenants book a repair?

We’re happy to deal with the tenant, landlord or agent. Get your landlord’s agreement first.

Is it worth repairing rather than replacing?

In most cases, yes. A repair skips the removal, fitting and redecorating. If it isn’t worth repairing, we’ll tell you.

Work for landlords and builders

We’re used to working with agents and managing companies. Send the address, photos and access details and we’ll arrange it.

Builders, developers and site managers book us for snagging repairs, putting right damage done during fitting. We hold CHAS, Constructionline and SafeContractor accreditations.

What we can’t put right

We’d rather lose a job than do one that will not last, so these are the limits:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

Not sure? Send photos and we’ll give you a straight answer before you book.

Materials we work on in Toftwood

  • Natural stone & granite
  • Marble
  • Ceramic tiles
  • Porcelain tiles
  • Floor and wall tiles

When to call us in Toftwood

Dropped pans and tools chip floor tiles, while walls end up with drill holes from old fittings. Movement underneath can also crack tiles.

Common reasons people in Toftwood contact us are:

  • Drill holes from removed fittings
  • Cracked floor tiles
  • Damaged tile edges
  • Chips from dropped pans and tools

What to look for in a quote

  • What prep work is covered
  • Aftercare advice
  • How the room is protected while they work
  • What the guarantee covers, and for how long

Our hiring checklist

How it works

You don’t need to empty the room. Everything we use comes in the van with us, lay protective sheets and start once you’re happy with the plan. It normally takes a morning or an afternoon, and you’re welcome to carry on with your day while we work.

  1. We start by cleaning the tile and clearing loose fragments.
  2. The chip, crack or hole is filled.
  3. We shape the repair flush with the tile.
  4. We recreate the colour and pattern by hand.
  5. The repair is sealed to suit the tile’s finish.

Before we arrive

  • Move bottles, mats and clutter away from the area
  • Tell us about parking, stairs or access
  • Ensure the area is dry

How to get a price

Getting a price is easy: snap the damage close up and then the whole item, send them to us with your postcode, and you will get a fixed quote back. There’s no charge for the quote and no obligation.

Get a free quote

Related advice

Repair or replace: which is better?

Replacing a tile involves breaking out the old tile, finding a match and risking the tiles around it. Repairing it keeps the original tile. Repairs from £95, with every job priced individually. What it costs depends on the type and amount of damage, what it’s made of and how many items we do on one visit. You get a fixed price from your photos, so you know the cost before you book.

What you get with us

  • Colours mixed by hand to suit your surface
  • Normally one visit, start to finish
  • Rooms protected and left tidy
  • CHAS, Constructionline and SafeContractor accredited

Take a look at our prices page.

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.