County Durham · England
Tile repair in Mount Pleasant, County Durham
Damaged tiled area in Mount Pleasant? We repair it in place, match it on site and guarantee the work for a year.
- Repairs from £95
- Damaged tile edges
- Drill holes from removed fittings
Tile repair at your home in Mount Pleasant
The tile stays where it is, so there is no need to hunt for a matching tile. If a tile moves, it may need relaying first, and we will say so. Common call-outs are for drill holes from removed fittings and cracked floor tiles, across floor and wall tiles, porcelain tiles and ceramic tiles.
Every job is backed for twelve months, and the guarantee is the same wherever you live. If something goes wrong with the work, we come back. Avoid dropping heavy items on repaired floor tiles, and clean with a pH-neutral cleaner.
- Location
- Mount Pleasant (DL16)
- County
- County Durham
- Guarantee
- 12 months on all our work
- Quote
- From £95. Fixed and free, based on photos
- Phone
- 0345 017 0787
- Page updated
- 23 October 2026
What a repair cannot fix
Honesty matters more than a booking, so here’s what a repair can’t fix:
- Loose or hollow tiles that need relaying
- Cracks caused by a moving floor, until the floor is fixed
- Whole walls of failing grout
If in doubt, send photos and we will say what we think before booking.
Materials we repair
- Natural stone & granite
- Marble
- Ceramic tiles
- Floor and wall tiles
- Porcelain tiles
About Mount Pleasant
Mount Pleasant is about 1 mile east of Spennymoor, in County Durham. Our work suits any type of property, old or new, large or small, as well as offices, shops and holiday lets. Our repair technicians cover all 329 towns and villages in County Durham, from the larger towns to small villages. Our jobs stretch from Mount Pleasant to Newcastle upon Tyne (about 20 miles away).
Every address in DL16 is within our area. That includes homes on Dean Lane, Works Road and North Road and the roads around them. We also cover the places around Mount Pleasant: Tudhoe (1 mile north), Thinford (1 mile east), Hett (2 miles north-east), Croxdale (2 miles north) and Metal Bridge (2 miles east). We also work in nearby towns such as Durham (5 miles north), Consett (15 miles north-west), Newton Aycliffe (6 miles south), Bishop Auckland (5 miles south-west), Seaham (13 miles north-east) and Chester-le-Street (10 miles north).
Local landmarks in Mount Pleasant
We visit homes around Thinford Inn, Whitworth Park School and North Park Primary School. Nearby too are Church of St Andrew (under half a mile west) and Whitworth Park Academy (1.3 miles south-west). The nearest railway station is Bishop Auckland station, about 4.9 miles south-west of the centre. Further afield, we also cover the area around Brancepeth Castle (3.5 miles north-west) and Bishop Auckland Hospital (5 miles south-west).
Should I try a DIY kit first?
For a hairline mark somewhere you will never see, a kit may be enough. For damage in plain view, cracks, holes or rust, or coloured finishes, a professional repair is worth it.
It’s tempting to reach for a kit, but the repairs we redo most often are DIY ones that have discoloured or lifted. Getting it right first time is usually cheaper.
Your questions about tile repair in Mount Pleasant
What information do you need?
Use the quote form or ring 0345 017 0787.
Does someone need to be in?
Yes. The technician needs access to the room for the visit, at a time that suits you.
Can landlords book you?
We do, regularly. We can quote for several properties together and work between tenancies.
What happens after I send pictures?
We look at the photos and reply with a fixed quote and some dates. If we need another angle, we’ll ask.
How soon can you come?
We’ll give you dates with your quote. Tell us if you need it done quickly.
Can I get a quote without a visit?
Yes, almost always. A close-up and a wider photo are enough to give a fixed quote.
How much does tile repair cost in Mount Pleasant?
Repairs from £95. Every job gets a fixed quote from your photos. Send a close-up and a picture of the whole item with your DL16 postcode.
Is there a call-out fee?
We do not add a call-out fee. The fixed quote covers the visit and the work.
Should you replace it?
Swapping out a damaged tile involves breaking out the old tile, finding a match and possibly cracking its neighbours. A repair leaves the tile where it is. Our tile repair starts from £95. A repair normally costs much less than people expect, especially compared with replacing and refitting. Send photos and we will give you the exact figure.
What you get with us
- Everything repaired in place
- Fixed prices from your photos
- A year’s guarantee on all work
- CHAS, Constructionline and SafeContractor accredited
See our full price list.
How the visit works
A typical visit goes like this: we arrive on time, sheet and mask the area around the job, do the job and clear up. Plan for a few hours from start to finish. Before we go, we will explain how long to leave it and what to avoid for the first few days.
- First the tile is cleaned and loose pieces removed.
- We fill the chip, crack or hole.
- We level and shape the repair to the tile surface.
- We match the colour and pattern by hand.
- We seal the repair to suit the finish of the tile.
How to prepare
- Tell us about parking, stairs or access
- Avoid using the area for a few hours before we arrive
- Make sure the room can be ventilated
Get a quote
For a price in Mount Pleasant, photos are the quickest way: a close-up, a wider shot and your postcode. We reply with a fixed quote and our next available dates.
Related advice
What we’re called out for in Mount Pleasant
Floor tiles chip when pans, tins and tools are dropped, and wall tiles get drilled for fittings that are later removed. Movement underneath can also crack tiles.
The things clients generally mention when they call are:
- Drill holes from removed fittings
- Damaged tile edges
- Discontinued tiles you cannot replace
- Cracked floor tiles
Questions to ask before booking
- If travel is included in the price
- What preparation is included
- What happens if they find more damage
- Whether the price is fixed and includes VAT
How we price tile repair
Prices start from £95. Quotes are free and the price is fixed. What we take into account:
- What the surface is made of
- How easy the damage is to reach
- How many areas need work
- What kind of damage it is
No two jobs are quite the same, so we price each one individually. The size and type of damage, the material and access all make a difference, and combining jobs on one visit brings the cost down.
Send photos for a quote
It only takes a minute to photograph the damage, and it saves a visit. Please include:
- Details of any past repairs
- One sharp close-up of the damage
- A coin or ruler next to the damage for scale
- One picture of the entire tiled area
Most clients in Mount Pleasant get their price from pictures. Add a line about what happened and your postcode, and we’ll send back a fixed quote and some dates.
Towns and villages near Mount Pleasant
Also in Mount Pleasant
For landlords and businesses
Housing associations and facilities teams use us for planned and reactive repairs in County Durham and across the UK. A repair avoids taking out and refitting, which matters when someone is living in the home.
We’re used to working with agents and managing companies. Send the address, pictures and access details.
About our accreditations · Every repair comes with a one-year guarantee.
