South Gloucestershire · England
Tile Repair for Old Passage homes
Chip, crack and drill-hole repairs to floor and wall tiles for homeowners, landlords and businesses in Old Passage. Send pictures for a free, fixed quote.
- Repairs from £95
- Drill holes from removed fittings
- Chips from dropped pans and tools

How we handle tile repair in Old Passage
If a tile moves, it may need relaying first, and we will say so. The tile stays where it is, so you don’t need to find a spare. Our technicians work on ceramic tiles, porcelain tiles and natural stone & granite, and common reasons people get in touch are chips from dropped pans and tools and discontinued tiles you can’t replace.
All of our repairs are guaranteed for twelve months in Old Passage and everywhere else. We return to put right any problem with the work. Avoid dropping heavy items on repaired floor tiles, and use a pH-neutral cleaner.
- Location
- Old Passage (BS35)
- County
- South Gloucestershire
- Guarantee
- One year on every repair
- Quote
- From £95. Free and fixed, from your photos
- Phone
- 0345 017 0787
- Last updated
- 23 October 2026

For landlords and businesses
Hospitality businesses cannot afford rooms out of action for long, so most of our work is done in a single visit. We can work around your bookings.
Rental properties take more wear, and replacing things at every changeover adds up. Repairing between tenants keeps the property presentable for less.
Also near Old Passage
What else we do in Old Passage
Why repair rather than replace?
Replacing a tile means breaking it out, finding a match and risking the tiles around it. A repair keeps the original tile. Prices start from £95. Instead of hourly rates, we price the entire job up front. It depends on the damage, the material and access.
Why book with us
- No extra charge for your area
- One visit for most repairs
- We leave the room as we found it
- Honest advice, even when it means no job
See our prices page.
DIY kit or professional repair?
What a professional repair adds is preparation, colour matching and finishing. We clean and key the area properly, mix the colour to your surface and finish it to the same sheen, and the work is guaranteed.
If you do try a kit, read the instructions carefully, ensure the area is clean and completely dry, and don’t use it until it has fully cured. If it doesn’t work out, we can still repair it properly.
Covering Old Passage
Old Passage is about 3 miles south-east of Chepstow, in South Gloucestershire. We travel to homes and businesses in Old Passage and nearby villages, so there is no workshop to go to. Our technicians cover all 110 towns and villages across South Gloucestershire. Our nearest city page is Birmingham, about 68 miles away.
Jobs in BS35 are booked in the same way as anywhere else. We also cover the places around Old Passage: Aust (1 mile east), Northwick (1 mile south), New Passage (2 miles south-west), Redwick (2 miles south) and Pilning (2 miles south). Within a short drive, we also cover Kingswood (12 miles south-east), Mangotsfield (9 miles south-east), Yate (10 miles east), Fishponds (9 miles south-east), Bradley Stoke (6 miles south-east) and Thornbury (5 miles east).
Near you in Old Passage
Our customers here include homes close to The Boar's Head pub and St John's Church, among other places. The nearest railway station is Pilning station, about 2.9 miles south. Other landmarks nearby include Chepstow Community Hospital (3.8 miles north-west) and Moynes Court (3.1 miles west). For a walk, there is Red Hill.
The process
Your technician turns up when we said we would and looks over the damage before anything else. Dust sheets and masking tape go down before we open a single tin. The work itself takes a morning or an afternoon, and we leave the room as we found it.
- We start by cleaning the tile and clearing loose fragments.
- The chip, crack or hole is filled.
- We level and shape the repair to the tile surface.
- The colour and pattern are recreated by hand.
- The repair is sealed to suit the tile’s finish.
Getting ready for the visit
- Keep pets and children out of the room while we work
- Make sure the area is dry
- Tell us about any previous repairs or coatings
Get a quote
The quickest way to a price is to send two or three photos using our quote form or ring us. We’ll tell you honestly whether it can be repaired.
Related advice
Questions from Old Passage
How quickly can you book me in?
We’ll give you dates with your quote. If it’s urgent, say so and we will do what we can.
Is it safe with children and pets around?
Yes, as long as they stay out of the room we are working in. We’ll tell you when the room can be used again.
Which areas do you work in?
Across the UK. Our prices are the same everywhere.
Are you a vetted contractor?
Yes, including CHAS, Constructionline and SafeContractor. The full list is on our accreditations page.
What happens if you find more damage?
The price is fixed for what the photos show. If there’s more, we’ll tell you before starting.
Will you leave a mess?
We protect the room with dust sheets and masking first, and tidy up before we leave.
Is repairing better than replacing?
In most cases, yes. A repair skips the removal, fitting and redecorating. We’ll be honest if it’s not worth it.
Can landlords book you?
Yes, often. We quote for multiple addresses and fit around tenancy changeovers.
When we’d advise against a repair
Not everything can be repaired, and we’ll tell you before we start. We can’t fix:
- Loose or hollow tiles that need relaying
- Cracks caused by a moving floor, until the floor is fixed
- Whole walls of failing grout
Send us pictures and we will tell you honestly before you book.
Surfaces we repair
- Porcelain tiles
- Floor and wall tiles
- Natural stone & granite
- Marble
- Ceramic tiles
Prices and what affects them
Repairs from £95. We give every job a fixed price from photos. This is what makes a difference:
- The type of damage
- Where the damage is and how we get to it
- The size and number of damaged areas
- The material and finish
No two jobs are quite the same, so each one is priced on its own. What’s damaged, how badly and how easy it is to reach all make a difference, and doing several things on one visit costs less than separate visits.
Quotes from your pictures
Good photos mean an accurate price. Here’s what helps:
- A photo taken from further back
- Where you are, by postcode
- Natural light rather than flash
- Any earlier repairs or coatings
For most jobs, pictures are all we need to give you a price. Tell us what happened and where you are, and we’ll reply with a fixed quote and the earliest dates we have.
What we’re called out for in Old Passage
Floor tiles chip when pans, tins and tools are dropped, while walls end up with drill holes from old fittings. Cracks can also come from movement in the floor below.
The most common problems we’re called about are:
- Discontinued tiles you cannot replace
- Damaged tile edges
- Drill holes from removed fittings
- Cracked floor tiles
Questions to ask before you book
- How your room will be protected
- What the guarantee covers, and for how long
- Whether the price is fixed and includes VAT
- How long it needs to cure
About our accreditations · Every repair comes with a one-year guarantee.

