Edinburgh · Scotland

Tile repair in New Town, Edinburgh

Fixed-price tile repair in New Town and the surrounding area, done in a single visit in most cases and guaranteed for a year.

  • Repairs from £95
  • Chips from dropped pans and tools
  • Discontinued tiles you can’t replace
Surface Doctor technician refinishing the outside of a roll-top bath

Need tile repair in New Town?

About New Town

New Town is about 1 mile north of Edinburgh, in Edinburgh. Our work suits any type of property, from flats and terraces to detached houses and new builds, plus businesses and rented homes. New Town is one of 175 places in Edinburgh we cover.

Our technicians cover all of EH3, EH1 and EH2. That includes homes on York Lane, Meuse Lane and Canon Lane and the roads around them. Neighbouring places we cover include Bellevue (1 mile north-east), Broughton (1 mile east), Canonmills (1 mile north), Greenside (1 mile east) and Gayfield (1 mile east). Larger places within reach include Queensferry (8 miles west), South Portobello (3 miles east), Southhouse (4 miles south-east), Gilmerton (4 miles south-east), Slateford (3 miles south-west) and Gracemount (4 miles south-east).

Local landmarks in New Town

Around New Town, we work in homes near King George V Park, St Cuthbert's Church and The Standing Order pub, among other places. Other local landmarks include Stockbridge public library (under half a mile north-west), London Street Primary School (0.5 miles north-east), Drummond Community High School (0.5 miles north-east) and Free Church College (less than half a mile south). There’s a railway station in New Town itself: Edinburgh Waverley station. Nearby you will also find Royal Public Dispensary of Edinburgh (0.6 miles south-east) and Waverley Mall (less than half a mile south-east). The countryside around New Town includes The New Leaf Co-op and Salisbury Crags.

  • Churches close by include St Andrew's and St George's West Church (within half a mile south-east)
Map of New Town © OpenStreetMap contributors

About our tile repair in New Town

The tile stays where it is, so there’s no need to hunt for a matching tile. If a tile moves, it may need relaying first, and we’ll tell you. Common call-outs are for discontinued tiles you can’t replace and drill holes from removed fittings, on floor and wall tiles, porcelain tiles and natural stone & granite.

You are covered for a year from the day of the repair. If anything isn’t right, ring us and we will come back. Avoid dropping heavy items on repaired floor tiles, and use a pH-neutral cleaner.

Chips in speckled granite tiles filled and colour matched, before and after
Where
New Town (EH3, EH1, EH2)
County
Edinburgh
Warranty
One year on every repair
Quote
From £95. Fixed and free, based on pictures
Call
0345 017 0787
Page updated
23 October 2026

The process

Expect a friendly, tidy visit. We confirm the time with you beforehand, protect the area, and get on with the job, which normally takes a few hours. If we find something your pictures didn’t show, we’ll explain it before carrying on.

  1. First the tile is cleaned and loose pieces removed.
  2. Next we fill the damage.
  3. The repair is levelled to the tile surface.
  4. We recreate the colour and pattern by hand.
  5. Finally we seal it to match the tile.

Preparing for the visit

  • Keep pets and children out of the room while we work
  • Tell us if there are stairs or a lift
  • Move bottles, mats and clutter away from the area

Get a quote

Call 0345 017 0787 or use the quote form. With a clear picture of the damage and one of the whole tiled area, we can give you a fixed price the same day in most cases.

Get a fixed quote

Read more

Repairing versus replacing in New Town

Replacing a tile means breaking it out, finding a match and possibly cracking its neighbours. A repair keeps the original tile. Prices start from £95. The price reflects the work involved, not your postcode. The full price is agreed before you book, with nothing added on the day.

Why New Town clients choose us

  • One visit for most repairs
  • Colours mixed by hand to suit your surface
  • Everything repaired in place
  • Accredited with CHAS, Constructionline and SafeContractor

Take a look at our full price list.

Honest limits

Before you book, it’s worth knowing the limits:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

If in doubt, send pictures and we will say what we think before booking.

Surfaces we repair

  • Porcelain tiles
  • Floor and wall tiles
  • Ceramic tiles
  • Marble
  • Natural stone & granite

Should I try a DIY kit first?

The difference between a kit and a professional repair is mostly in the preparation and colour. We prepare the area properly, mix the colour on site and polish the finish to match, and the work is guaranteed.

It’s natural to want to try a repair yourself. The trouble is that kit repairs frequently look fine at first and then fail, and then the old filler has to be removed first.

Prices and what affects them

Repairs from £95. We do not charge extra for travel to New Town. The price depends on:

  • Unusual colours or finishes
  • Where the damage is and how we get to it
  • Whether we combine several jobs
  • Previous DIY repairs that have to come out

What it costs depends on the type and amount of damage, what it’s made of and how many items we do on one visit. We give a fixed quote from your photos, so there are no surprises on the day.

Quotes from your photos

Almost every job we do is priced from pictures. This is what we need:

  • Your postcode, so we can check dates
  • A picture taken from further back
  • A coin or ruler next to the damage for scale
  • Details of any past repairs

Getting a quote takes a couple of minutes: photograph the damage, then the whole tiled area, include your postcode and send them to us. What comes back is a fixed price, not a guess.

Your questions about tile repair in New Town

Can you fill holes left by old fittings?

Yes. We fill drill holes from removed fittings.

Is there a call-out fee?

Travel is included in the price, and we charge the same wherever you are.

Do you do work for letting agents?

Yes. We carry out repairs for homeowners, landlords, letting agents, builders and businesses in New Town.

What happens if you find more damage?

It’s rare, but if it happens we talk to you first. You decide whether to go ahead.

Can you do more than one item on the same visit?

Of course, and it usually saves money. Send pictures of everything together and we will quote them together.

Can you redo someone else’s repair?

Yes, we often do. Removing the old work can add time, and that’s in the quote.

Is there any odour?

There can be some smell while we work. It fades as everything cures.

Can you quote from photos?

Typically, yes. A close-up and a wider photo are enough to give a fixed price.

Do you need tile repair in New Town?

Floor tiles chip when pans, tins and tools are dropped, while walls end up with drill holes from old fittings. Cracks can also come from movement in the floor below.

Send us a picture if you notice any of these:

  • Drill holes from removed fittings
  • Cracked floor tiles
  • Discontinued tiles you can’t replace
  • Damaged tile edges

Before you book anyone

  • Whether a trained technician does the job
  • If travel is included in the price
  • What aftercare is recommended
  • What prep work is covered

Choosing a repair company

Work for landlords and builders

Rented homes see more wear and tear, and replacing items every time a tenant leaves is expensive. A repair between tenancies is a cheaper way to keep the property in good order.

Hospitality businesses cannot afford rooms out of action for long, so most of our work is done in a single visit. We can work around your bookings.

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.