Torfaen · Wales

Tile repair in Pen Tranch, Torfaen

We travel to Pen Tranch for chip, crack and drill-hole repairs to floor and wall tiles. Everything is done in place, and the work is guaranteed.

  • Repairs from £95
  • Discontinued tiles you cannot replace
  • Drill holes from removed fittings
Surface Doctor technician refinishing the outside of a roll-top bath

Tile repair in Pen Tranch

How we handle tile repair in Pen Tranch

A loose or rocking tile may need relaying first, and we’ll say so. We repair the tile in place, so there’s no need to hunt for a matching tile. Typical jobs include drill holes from removed fittings and cracked floor tiles, on porcelain tiles, natural stone & granite and floor and wall tiles.

The work is guaranteed for twelve months. If there is a problem with the repair within the year, we return and sort it. Avoid dropping heavy items on repaired floor tiles, and use a pH-neutral cleaner.

Before and after: damaged granite tiles repaired in place
Area
Pen Tranch (NP4)
County
Torfaen
Warranty
One year on every repair
Quote
From £95. Free and fixed, from your photos
Call
0345 017 0787
Last updated
23 October 2026

How we price tile repair

Prices start from £95. We give every job a fixed price from photos. This is what makes a difference:

  • Doing more than one item at once
  • How easy the damage is to reach
  • How much damage there is
  • What kind of damage it is

Compared with replacing, a repair is normally a fraction of the price, because there is no removal, plumbing or making good. The quote lists exactly what you’re paying for.

How to get a fixed quote

Before you send pictures, these tips help us give you a firm price:

  • A coin beside the damage so we can judge size
  • The postcode, so we can plan the visit
  • Any earlier repairs or coatings
  • A clear, close picture of the problem area

Ring 0345 017 0787, or send us photos through the quote form. With a clear picture of the damage and one of the whole tiled area, we can give you a fixed quote.

How it works

We turn up at the time we agreed with you, introduces themselves and looks over the damage before anything else. Dust sheets and masking tape go down before any work starts. The work itself takes a morning or an afternoon, and we leave the room as we found it.

  1. We clean the tile and remove loose fragments.
  2. The chip, crack or hole is filled.
  3. We shape the repair flush with the tile.
  4. The colour and pattern are recreated by hand.
  5. We seal the repair to suit the finish of the tile.

Before we arrive

  • Tell us about any previous repairs or coatings
  • Open a window if you can
  • Let us know about parking or access

Get a quote

We price from photos so you do not have to wait in for a survey. Send them through the quote form, or call 0345 017 0787 if you’d rather talk it through.

Get a fixed price

Related advice

What we can’t put right

A few problems are outside what a surface repair can do:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

Not sure? Send pictures and we’ll give you a straight answer before booking.

Materials we repair

  • Natural stone & granite
  • Floor and wall tiles
  • Porcelain tiles
  • Marble
  • Ceramic tiles

Repair or replace: which is better?

Replacing a tile means breaking it out, tracking down a matching tile and possibly cracking its neighbours. A repair leaves the tile where it is. Prices start from £95. A repair is priced on what needs doing, not your postcode. The full price is agreed before you book, with nothing added on the day.

Why book with us

  • CHAS, Constructionline and SafeContractor accredited
  • Fixed prices from your photos
  • Dust sheets down, tidy finish
  • Colour mixed on the day to match

Take a look at our prices page.

Questions from Pen Tranch

Will the price change on the day?

Your quote covers the damage in the photos. Anything extra is discussed before we begin.

Can tenants book a repair?

Yes, though it’s best to check with your landlord first. Landlords are frequently glad to have it sorted.

Can you redo someone else’s repair?

Generally, yes. Let us know what was used before and we will plan for it.

Can a cracked tile be fixed in place?

Generally, if it isn’t loose.

Is there any odour?

Some materials have a smell while they’re applied. It clears as the materials cure.

Is my repair covered?

All our work carries a one-year guarantee. Ask us what it covers when you get your quote.

What do you need from me?

Some photos, your postcode and how to reach you. On the day, access to the room.

Is it OK to have pets in the house?

Keep pets and children away from the work area on the day, so the repair isn’t disturbed while it cures.

Should I try a DIY kit first?

The difference between a kit and a professional repair is mostly in the preparation and colour. We clean and key the area properly, mix the colour to your surface and finish it to the same sheen, then guarantee it for a year.

Kits are cheap and easy to find, but the repairs we redo most often are DIY ones that have discoloured or lifted. Doing it properly first is usually the cheaper route.

When to call us in Pen Tranch

Dropped pans and tools chip floor tiles, while walls end up with drill holes from old fittings. Cracks can also come from movement in the floor below.

The things customers generally mention when they call are:

  • Cracked floor tiles
  • Damaged tile edges
  • Drill holes from removed fittings
  • Discontinued tiles you cannot replace

What to look for in a quote

  • If travel is included in the price
  • Aftercare advice
  • Who will actually do the work
  • Whether the price is fixed and includes VAT

Our hiring checklist

Landlord and trade work in Pen Tranch

Builders use us to fix snagging damage before handover. We can visit several plots in one trip.

We regularly price jobs from inventory or check-out photos. You can have a price before you arrange access, and we liaise with tenants about access if you’d like us to.

About Pen Tranch

Pen Tranch is about 2 miles west of Pontypool, in Torfaen. Jobs in Pen Tranch are booked in like any other job: a fixed quote from pictures, and a technician at your door on the day. We cover 67 places in Torfaen, from the larger towns to small villages. We work right across the region, from Pen Tranch to Birmingham (about 73 miles away).

Our visits in NP4 work the same way as everywhere else we cover. Streets in the area include Crumlin Road, Ty-Bwmpyn Road and Plasycoed Road. If you’re just outside Pen Tranch, we cover Cwm-ffrwd-oer (1 mile north-east), Tranch (1 mile east), Pentrepiod (1 mile north-east), Charlesville (1 mile north-east) and Pontnewynydd (1 mile east). Larger places within reach include Cwmbrân (4 miles south-east), Cwmbran Central (4 miles south-east), Pant-teg (3 miles south-east), Blaenavon (5 miles north), St Dials (4 miles south-east) and Fairwater (4 miles south).

Around Pen Tranch

Locally, our jobs take us to homes close to St Alban's R.C. High School, The Bridgend Inn and Cwmffrwdoer Primary School. The nearest railway station is Llanhilleth station, about 2.2 miles west. Nearby you will also find Pontypool and District Hospital (1.6 miles north-east) and Ty Ebbw Fach Heritage Centre (2.4 miles north-west). The countryside around Pen Tranch includes Cwm Lickey Lake and Blaen-y-cwm.

  • Parks and local facilities nearby include St Cadocs and Penygarn (2 miles east)
Map of Pen Tranch © OpenStreetMap contributors
CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.