Monmouthshire · Wales

Tile repair in Penallt, Monmouthshire

Tile repair in and around Penallt: photo quotes, tidy work and a year’s guarantee.

  • Repairs from £95
  • Cracked floor tiles
  • Chips from dropped pans and tools
Surface Doctor technician refinishing the outside of a roll-top bath

Tile repair for Penallt homes

About our tile repair in Penallt

If a tile moves, it may need relaying first, and we’ll tell you. We repair the tile in place, so there’s no need to hunt for a matching tile. Our technicians work on ceramic tiles, marble and natural stone & granite, and the jobs we see most are cracked floor tiles and damaged tile edges.

We guarantee the work for a year. If something isn’t right in that time, we come back and put it right. Avoid dropping heavy items on repaired floor tiles, and clean with a pH-neutral cleaner.

Surface Doctor technician carrying out a floor repair in a kitchen
Where
Penallt (NP25)
County
Monmouthshire
Cover
A year, on every repair
Price
From £95. Fixed and free, based on pictures
Phone
0345 017 0787
Last updated
23 October 2026

What we cannot put right

Not everything can be repaired, and we’ll tell you before we start. We cannot fix:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

Not sure? Send photos and we’ll give you a straight answer.

Materials we work on in Penallt

  • Marble
  • Natural stone & granite
  • Porcelain tiles
  • Floor and wall tiles
  • Ceramic tiles

Penallt and the surrounding area

Penallt is about 10 miles south-west of Ross-on-Wye, in Monmouthshire. Wherever you are in the NP25 postcode area, we carry out the work at your property. We work in all 115 towns and villages across Monmouthshire, from the larger towns to small villages. Our jobs stretch from Penallt to Birmingham (58 miles away).

Our visits in NP25 are booked in the same way as anywhere else. We also cover the places around Penallt: Upper Redbrook (1 mile east), Lower Redbrook (1 mile south-east), Pen-twyn (1 mile south-west), Newland (2 miles south-east) and Scowles (2 miles east). Further out, we also cover Chepstow (11 miles south), Abergavenny (14 miles west), Cil-y-coed (14 miles south), Pen-y-pound (14 miles west), Bulwark (11 miles south) and Cantref (15 miles west).

Local landmarks in Penallt

Typical jobs here are in homes near Monmouth Comprehensive School, Redbrook Church of England Primary School and Penallt Old Church, among other places. Well-known places in the area include Monnow Vale Integrated Health and Social Care Facility (2 miles north-west) and Staunton Coleford Castle Field (1.8 miles north-east). Open spaces near Penallt include Church Hill and Prisk Wood.

Map of Penallt © OpenStreetMap contributors

How we price tile repair

Prices start from £95. We charge the same across the UK, including Penallt. The price reflects:

  • Any earlier repairs that need removing first
  • The colour and finish to match
  • Whether we combine several jobs
  • The size and number of damaged areas

A few things move the price: the amount of damage, the material, access to the area, and how many jobs we do in one trip. Send photos and you will get a fixed figure.

Quotes from your photos

You can take the pictures on your phone. Just make sure we can see:

  • Daylight if possible, and no flash reflection
  • A clear, close picture of the problem area
  • A picture taken from further back
  • Something in shot to show the size

There is no need for us to visit first. Nearly every job can be priced from photos: we need a close-up, a wider picture and your postcode, and we’ll come back to you with a fixed figure.

What happens on the day

On the day, the technician arrives at the agreed time, protects the room with dust sheets and masking and gets started. The job usually takes a few hours. We tidy up before we leave and let you know when you can use it again.

  1. We start by cleaning the tile and clearing loose fragments.
  2. Next we fill the damage.
  3. We shape the repair flush with the tile.
  4. We recreate the colour and pattern by hand.
  5. Finally we seal it to match the tile.

How to prepare

  • Plan for the room to be out of bounds to pets and children
  • Clear the area around the damage
  • Mention if the room is upstairs or in a flat

Get a quote

Ring 0345 017 0787, or send us pictures through the quote form. With one close-up and one wider picture, we can give you a fixed price without visiting.

Send photos for a quote

Advice

Penallt: your questions answered

What information do you need?

Send pictures through the quote form or call 0345 017 0787.

Can I add another job to the visit?

Of course, and it usually saves money. Just add the extra items to your pictures and we’ll quote them together.

Can you repair a cracked floor tile without replacing it?

Often, yes, as long as it’s still firmly stuck down.

Is there any odour?

Some materials have a smell while they’re applied. It fades as everything cures.

Do you cover the whole of Monmouthshire?

We work UK-wide, so Penallt is covered. Prices don’t change with location.

Is it OK to have pets in the house?

Please keep children and pets out of the room during the visit. Everywhere else in the home is fine.

Can landlords book you?

Yes. We carry out repairs for householders, landlords, letting agents, builders and businesses.

What does tile repair cost?

Prices start from £95. The exact price depends on the damage, so we quote from pictures. You will get a fixed figure before you book.

DIY repairs versus a professional job

The difference between a kit and a professional repair is mostly in the preparation and colour. We prepare the area properly, mix the colour on site and polish the finish to match, and the work is guaranteed.

You can buy a DIY kit for most repairs, and they can make a small mark look better. The trouble is colour and preparation: kits come in a few standard shades, and without proper cleaning and keying the filler often lifts.

Landlords, agents and businesses in Penallt

We regularly price jobs from inventory or check-out photos. That means we can quote before you even visit the property, and we liaise with tenants about access if you’d like us to.

We’re used to working with agents and managing companies. Just send photos, the address and how to get access and we will arrange it.

When to call us in Penallt

Dropped pans and tools chip floor tiles, while walls end up with drill holes from old fittings. Cracks can also come from movement in the floor below.

You may need us if you’ve spotted:

  • Cracked floor tiles
  • Drill holes from removed fittings
  • Damaged tile edges
  • Discontinued tiles you cannot replace

What your quote should include

  • How changes to the job are handled
  • If travel is included in the price
  • Whether the price is fixed and includes VAT
  • How soon you can use it again

Choosing a repair company

Should you replace it?

Swapping out a damaged tile means breaking it out, tracking down a matching tile and risking the tiles around it. Repairing it leaves the tile where it is. Our tile repair starts from £95. Every job is a little different, so we price each one individually. The size and type of damage, the material and access all make a difference, and doing several things on one visit costs less than separate visits.

Why book with us

  • Nothing taken out or refitted
  • Most jobs done in one visit
  • Accredited with CHAS, Constructionline and SafeContractor
  • Every repair guaranteed for a year

Read our prices page.

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.