Caerphilly · Wales

Tile Repair in Penmaen

Chip, crack and drill-hole repairs to floor and wall tiles in Penmaen, carried out at your home and guaranteed for a year.

  • Repairs from £95
  • Cracked floor tiles
  • Damaged tile edges
Surface Doctor technician refinishing the outside of a roll-top bath

Need tile repair in Penmaen?

Should I try a DIY kit first?

It’s natural to want to try a repair yourself. The trouble is that kit repairs frequently look fine at first and then fail, and then the old filler has to be removed first.

DIY kits are sold for most surfaces, and they can make a small mark look better. The trouble is colour and preparation: kits come in a few standard shades, and without proper cleaning and keying the filler frequently lifts.

About our tile repair in Penmaen

We repair the tile in place, so you do not need to find a spare. A loose or rocking tile may need relaying first, and we will tell you. We work on floor and wall tiles, porcelain tiles and marble, and the jobs we see most are discontinued tiles you can’t replace and chips from dropped pans and tools.

We guarantee the work for a year. If something is not right in that time, we come back and put it right. Avoid dropping heavy items on repaired floor tiles, and clean with a pH-neutral cleaner.

Before and after: damaged granite tiles repaired in place
Where
Penmaen (NP12, NP11)
County
Caerphilly
Warranty
One year on every repair
Quotes
From £95. Fixed and free, based on photos
Phone
0345 017 0787
Updated
23 October 2026

What happens on the day

Expect a friendly, tidy visit. We agree the arrival time in advance, cover and mask the work area, then carry out the work, which generally takes a morning or an afternoon. If anything looks different from your pictures, we’ll talk to you before going ahead.

  1. We start by cleaning the tile and clearing loose fragments.
  2. The chip, crack or hole is filled.
  3. The repair is levelled to the tile surface.
  4. The colour and pattern are recreated by hand.
  5. Finally we seal it to match the tile.

Preparing for the visit

  • Mention if the room is upstairs or in a flat
  • Plan for the room to be out of bounds to pets and children
  • Open a window if you can

How to get a price

Email us a picture of the damage and a wider shot of the entire item, and tell us you’re in Penmaen, and we’ll come back with a fixed quote.

Get a fixed quote

Advice

When a repair is not the answer

A few problems are outside what a surface repair can do:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

Send us pictures and we will tell you honestly.

Materials we work on in Penmaen

  • Porcelain tiles
  • Floor and wall tiles
  • Ceramic tiles
  • Natural stone & granite
  • Marble

What tile repair costs

Repairs from £95. Each job gets its own fixed price. This is what makes a difference:

  • The type of damage
  • Any earlier repairs that need removing first
  • The material and finish
  • How many areas need work

No two jobs are quite the same, so each one is priced on its own. The size and type of damage, the material and access all play a part, and combining jobs on one visit brings the cost down.

Quotes from your pictures

Two or three clear photos are normally enough. Try to include:

  • Natural light rather than flash
  • A coin beside the damage so we can judge size
  • A close-up of the damage, in focus
  • The postcode, so we can plan the visit

Pricing is simple: snap the damage close up and then the entire item, send them to us with your postcode, and we’ll reply with a fixed quote. There’s no charge for the quote and you are under no obligation.

Work for landlords and builders

Housing associations and facilities teams use us for planned and reactive repairs. Repairing in place avoids the disruption of a replacement, which matters when someone is living in the home.

Hospitality businesses need rooms back in use quickly, so we keep visits short and tidy. We’ll fit around changeovers where we can.

Common questions in Penmaen

Is it worth repairing rather than replacing?

Usually, if the item is otherwise sound. Repairing avoids the cost and disruption of replacing. If replacing would be better, we’ll say so.

Can you price it without visiting?

In nearly every case. If pictures don’t show enough, we will ask for another angle.

Do you charge for travel?

We do not add a call-out fee. The fixed price covers the visit and the work.

Do you work in Penmaen?

Yes. We cover the whole UK and come to Penmaen. Send us photos for a fixed quote, or call 0345 017 0787.

It’s been repaired before. Can you still fix it?

Yes, we frequently do. It can add a little time, which we include in the quote.

Can you repair a cracked floor tile without replacing it?

Usually, as long as it’s still firmly stuck down.

Can I add another job to the visit?

Yes, and it’s frequently cheaper. Just add the extra items to your photos and we will quote them together.

Will the price change on the day?

Your quote covers the damage in the pictures. Anything extra is discussed before we begin.

Signs you need tile repair in Penmaen

Floor tiles chip when pans, tins and tools are dropped, and wall tiles get drilled for fittings that are later removed. Movement underneath can also crack tiles.

Look out for these signs:

  • Damaged tile edges
  • Chips from dropped pans and tools
  • Drill holes from removed fittings
  • Discontinued tiles you cannot replace

Before booking anyone

  • What preparation is included
  • Whether the price is fixed and includes VAT
  • The length of the guarantee and what it covers
  • Aftercare advice

How to compare quotes

Repairing versus replacing in Penmaen

Swapping out a damaged tile means breaking it out, finding a match and possibly cracking its neighbours. Repairing it keeps the original tile. Our tile repair starts from £95. A repair generally costs much less than people expect, especially compared with replacing and refitting. Send photos and we’ll give you the exact figure.

Why book with us

  • Rooms protected and left tidy
  • We come to you, anywhere in the UK
  • Colours mixed by hand to suit your surface
  • One visit for most repairs

Take a look at our prices page.

Where we work around Penmaen

Penmaen is about 7 miles west of Pontypool, in Caerphilly. From the centre of Penmaen to the outlying streets, we offer exactly the same service: a fixed quote, a tidy visit and a guarantee. Our repair technicians cover all 94 towns and villages in Caerphilly, from the larger towns to small villages. You can also see our page for Birmingham, about 78 miles away.

Here we cover the NP12 and NP11 postcode area. From Park Lane, Cliff Road and High Street or a nearby road, a technician can come to you. Main roads around Penmaen include the A4048, so getting to you is simple. Neighbouring places we cover include Woodfieldside (1 mile south-west), Oakdale (1 mile north-east), The Rock (1 mile north-west), Croespenmaen (1 mile north-east) and Pentwyn-mawr (1 mile south-east). Larger places within reach include Caerphilly (7 miles south), Risca (5 miles south-east), Ystrad Mynach (3 miles south-west), Beddau (7 miles south), Trecenydd (7 miles south) and Risca East (6 miles south-east).

Around Penmaen

Our customers here include homes close to Rhiw Syr Dafydd Primary, Oakdale Comprehensive School and Oakdale Comprehensive School and the streets around them. Penmaen’s nearest station is Newbridge station, about 1.6 miles east. Other landmarks nearby include Twyn Castell (3 miles west) and Winding House (4 miles north-west). For a walk, there is Parc Coetir Bargoed.

Map of Penmaen © OpenStreetMap contributors
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