Caerphilly · Wales
Tile repair in The Rock, Caerphilly
Damaged tiled area in The Rock? We repair it in place, match it on site and back it with a one-year guarantee.
- Repairs from £95
- Discontinued tiles you can’t replace
- Damaged tile edges
Tile repair at your home in The Rock
We repair the tile in place, so you don’t need to find a spare. A loose or rocking tile may need relaying first, and we’ll say so. Common call-outs are for chips from dropped pans and tools and cracked floor tiles, in ceramic tiles, marble and natural stone & granite.
The work is guaranteed for twelve months. If there’s a problem with the repair within the year, we return and sort it. Take care with heavy items on repaired tiles, and clean with a pH-neutral cleaner.
- Location
- The Rock (NP12)
- Area hub
- Caerphilly
- Warranty
- 12 months on all our work
- Quote
- From £95. Fixed and free, based on pictures
- Call
- 0345 017 0787
- Updated
- 23 October 2026
Can I fix it myself?
If you’ve already tried a DIY fix, that’s fine. We remove the old filler and start again, so it does not stop a professional repair. Just mention it when you send pictures, as it can add time.
For a hairline mark somewhere you’ll never see, a kit may be enough. For damage in plain view, cracks, holes or rust, or coloured finishes, a professional repair is worth it.
Places near The Rock
Other services in The Rock
How we price tile repair
Repairs from £95. There’s no area surcharge for The Rock. The price reflects:
- How many items we do on one visit
- What kind of damage it is
- Unusual colours or finishes
- Any earlier repairs that need removing first
Instead of hourly rates, we price the entire job up front. Damage, material and access decide it.
How to get a fixed quote
Phone photos are fine. Just ensure we can see:
- Natural light rather than flash
- A close-up of the damage, in focus
- What it’s made of, if you know
- Details of any past repairs
No survey visit is needed: we price from pictures. Use the quote form, or ring 0345 017 0787 to talk it through, and you’ll get a fixed figure back.
Repair or replace in The Rock?
Swapping out a damaged tile involves breaking out the old tile, finding a match and possibly cracking its neighbours. A repair keeps the original tile. Our tile repair starts from £95. A few things move the price: the amount of damage, the material, access to the area, and how many jobs we do in one trip. Photos let us give you a fixed figure.
Why book with us
- We leave the room as we found it
- Colour mixed on the day to match
- Nothing taken out or refitted
- We come to you, anywhere in the UK
See our prices page.
Honest limits
A repair isn’t right for every job, for example:
- Loose or hollow tiles that need relaying
- Cracks caused by a moving floor, until the floor is fixed
- Whole walls of failing grout
Not sure? Send pictures and we will give you a straight answer before booking.
Materials we repair
- Ceramic tiles
- Porcelain tiles
- Floor and wall tiles
- Marble
- Natural stone & granite
Work for landlords and builders
We work for landlords, letting agents and housing providers in The Rock as well as householders. A repair between tenants keeps the property empty for less time, and it costs much less than replacing.
Builders, developers and site managers book us for snagging repairs, fixing chips and scratches before handover so nothing needs replacing. We hold CHAS, Constructionline and SafeContractor accreditations.
About The Rock
The Rock is about 1 mile north-east of Blackwood, in Caerphilly. Anywhere in NP12, we come to you. We cover 94 places in Caerphilly. We work right across the region, from The Rock to Birmingham (77 miles away).
Here we cover the NP12 postcode area. Local streets include Foxes Lane, Central Avenue and Hill View Lane. If you are just outside The Rock, we cover Gwrhay (1 mile north-east), Oakdale (1 mile east), Cwm-corrwg (1 mile north), Penmaen (1 mile south-east) and Argoed (1 mile north). We also work in nearby towns such as Caerphilly (7 miles south), Risca (6 miles south-east), Ystrad Mynach (3 miles south-west), Beddau (8 miles south), Trecenydd (8 miles south) and Risca East (7 miles south-east).
Around The Rock
In The Rock, that means homes near Oakdale Comprehensive School, Oakdale Comprehensive School and The Rock Tavern and the streets around them. The nearest railway station is Gilfach Fargoed station, about 1.7 miles west of the centre. Well-known places in the area include Winding House (3.2 miles north-west) and Twyn Castell (2.9 miles south-west). For a walk, there is Parc Coetir Bargoed.
How the visit works
You do not need to empty the room. Everything we use comes in the van with us, put protection down and start once you are happy with the plan. Most jobs take a morning or an afternoon, and you can get on with other things while we’re there.
- First the tile is cleaned and loose pieces removed.
- We fill the chip, crack or hole.
- We level and shape the repair to the tile surface.
- We recreate the colour and pattern by hand.
- Finally we seal it to match the tile.
Before we arrive
- Keep children and pets away from the room on the day
- Clear toiletries, mats and anything else from around the area
- Open a window if you can
Getting a price
Most customers in The Rock get their price from pictures. Tell us what happened and where you are, and we’ll send back a fixed quote and some dates.
Related advice
When to call us in The Rock
Floor tiles chip when pans, tins and tools are dropped, and wall tiles get drilled for fittings that are later removed. Movement underneath can also crack tiles.
The most common problems we are called about are:
- Cracked floor tiles
- Discontinued tiles you can’t replace
- Damaged tile edges
- Chips from dropped pans and tools
What to look for in a quote
- What prep work is covered
- What happens if the damage is worse than the photos show
- Whether there are any call-out or travel charges
- Aftercare advice
The Rock: your questions answered
Does someone need to be in?
We need someone to let us in. You don’t need to watch us work.
Can you repair several things at once?
Of course, and it normally saves money. Just add the extra items to your photos and we’ll quote them together.
Do you hold any accreditations?
We’re accredited with CHAS, Constructionline, SafeContractor, SMAS Worksafe and Builder’s Profile.
How quickly can you book me in?
That depends on our diary for your area. We will offer you dates when we send your quote.
Are there extra charges for The Rock?
No. Our quotes include travel, and we charge the same wherever you are.
Do you work in The Rock?
We do. Technicians travel to The Rock from across the region, with no extra charge for travel.
Will it make a mess?
No. The work area is masked and covered, and we take our waste away with us.
Can you repair something that’s been repaired before?
Yes, regularly. Removing the old work can add time, and that is in the quote.
About our accreditations · Every repair comes with a one-year guarantee.
