County Durham · England

Tile Repair for Urpeth homes

Tile repair in and around Urpeth: photo quotes, tidy work and a year’s guarantee.

  • Repairs from £95
  • Cracked floor tiles
  • Discontinued tiles you cannot replace
Surface Doctor technician refinishing the outside of a roll-top bath

Trusted tile repair in Urpeth

About our tile repair in Urpeth

We repair the tile in place, so there’s no need to hunt for a matching tile. A loose or rocking tile may need relaying first, and we’ll say so. Whether it’s chips from dropped pans and tools and cracked floor tiles, we can typically put it right, on marble, ceramic tiles and floor and wall tiles alike.

Every job is backed for twelve months, and the guarantee is the same wherever you live. We return to put right any problem with the work. Take care with heavy items on repaired tiles, and clean with a pH-neutral cleaner.

Where
Urpeth (DH2)
Area hub
County Durham
Cover
A year, on every repair
Quote
From £95. Free, fixed price from pictures
Phone
0345 017 0787
Page updated
23 October 2026
Chips in speckled granite tiles filled and colour matched, before and after

Repair or replace in Urpeth?

Swapping out a damaged tile means breaking it out, tracking down a matching tile and possibly cracking its neighbours. Repairing it leaves the tile where it is. Our tile repair starts from £95. We don’t add extras on the day. What we quote from your photos is what you pay, unless the damage turns out to be different, in which case we talk to you first.

Why us?

  • We come to you, anywhere in the UK
  • Fixed prices from your pictures
  • Every repair guaranteed for a year
  • Honest advice, even when it means no job

Take a look at our full price list.

Urpeth and the surrounding area

Urpeth is about 3 miles north-west of Chester-le-Street, in County Durham. We visit customers in Urpeth and nearby villages, so nothing has to leave your home. We work in all 329 towns and villages in County Durham. Our jobs stretch from Urpeth to Newcastle upon Tyne (about 7 miles away).

We cover every part of DH2. Streets in the area include Bradley Close, Carlton Close and Pickering Walk, and we cover them all. We also travel to Perkinsville (1 mile south), High Urpeth (1 mile south-west), Pelton (1 mile south), High Handenhold (1 mile south-west) and Pelton Fell (1 mile south). Further out, we also cover Durham (7 miles south), Consett (9 miles west), Spennymoor (13 miles south), Seaham (11 miles east), Chester-le-Street (3 miles south-east) and Peterlee (14 miles south-east).

What’s near Urpeth

Around Urpeth, we work in homes near Church of the Holy Trinity, Ouston Primary School and Roseberry College, among other places. The nearest railway station is Chester-Le-Street station, about 2.5 miles south-east. Further afield, we also cover the area around Chester-le-Street (2.3 miles south-east) and Ankers House Museum (2.6 miles south-east).

Map of Urpeth © OpenStreetMap contributors

For landlords and businesses

If you manage property in Urpeth, we’ll quote for several properties at once. Just send photos for each address and we will come back with a combined price.

Rented homes see more wear and tear, and replacing items every time a tenant leaves is expensive. A repair between tenancies is a cheaper way to keep the property in good order.

What affects the price in Urpeth

Prices start from £95. There are no hourly rates or hidden extras. The price depends on:

  • What the surface is made of
  • Whether we combine several jobs
  • Unusual colours or finishes
  • Previous DIY repairs that have to come out

The price depends on how much damage there is and what kind, the material and how many jobs we combine into one visit. You get a fixed price from your photos, so there are no surprises on the day.

Getting a price from pictures

Photographing the damage takes a minute, and it saves a visit. Try to send:

  • A photo taken from further back
  • Daylight if possible, and no flash reflection
  • Where you are, by postcode
  • One sharp close-up of the damage

Getting a price is easy: snap the damage close up and then the entire item, send them over with your postcode, and we will reply with a fixed price. Quotes are free and no obligation.

DIY repairs versus a professional job

You can buy a DIY kit for most repairs, and they can make a small mark look better. The trouble is colour and preparation: kits come in a few standard shades, and without proper cleaning and keying the filler frequently lifts.

It’s tempting to reach for a kit, but the repairs we redo most often are DIY ones that have discoloured or lifted. Doing it properly first is normally the cheaper route.

Honest limits

It helps to know what we can’t do too:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

Send us pictures and we’ll tell you honestly before you book.

Materials we work on in Urpeth

  • Porcelain tiles
  • Marble
  • Ceramic tiles
  • Floor and wall tiles
  • Natural stone & granite

Common problems we fix in Urpeth

Floor tiles chip when pans, tins and tools are dropped, while walls end up with drill holes from old fittings. Movement underneath can also crack tiles.

Keep an eye out for any of the following:

  • Cracked floor tiles
  • Discontinued tiles you cannot replace
  • Damaged tile edges
  • Drill holes from removed fittings

What your quote should include

  • What happens if they find more damage
  • How long it needs to cure
  • How your room will be protected
  • What aftercare is recommended

10 questions to ask before you book

Urpeth: your questions answered

Do you charge for travel?

We do not add a call-out fee. Your fixed price includes everything.

Is it messy?

We protect the room with dust sheets and masking first, and we clean up when we’ve finished.

What about drill holes in tiles?

Yes. Drill holes from old rails and shelves are a common job.

How do I get a price for tile repair in Urpeth?

Prices start from £95. Because every job differs, we price from photos. You know the full cost before anything is booked.

Is it safe with children and pets around?

Please keep children and pets out of the room during the visit and until it has cured. Everywhere else in the home is fine.

Can landlords book you?

We do, regularly. We quote for multiple addresses and fit around tenancy changeovers.

What happens once I’ve sent photos?

You get a fixed quote and available dates. If anything’s unclear, we will ask for another photo.

Are you a vetted contractor?

We hold CHAS, Constructionline, SafeContractor, SMAS Worksafe and Builder’s Profile accreditations.

The process

Once we’re through the door, we keep the work contained to the one room. Surfaces nearby are masked off, the job takes a morning or an afternoon, depending on what we find, and we finish by cleaning up and talking you through the result.

  1. We start by cleaning the tile and clearing loose fragments.
  2. The chip, crack or hole is filled.
  3. We shape the repair flush with the tile.
  4. We match the colour and pattern by hand.
  5. Finally we seal it to match the tile.

How to prepare

  • Tell us about parking, stairs or access
  • Keep pets and children out of the room while we work
  • Clear the area around the damage

Getting a price

No survey visit is needed: we price from photos. Send them through the quote form, or call 0345 017 0787 if you’d rather talk it through, and we’ll come back with a fixed figure.

Get a free quote

Related advice

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.