County Durham · England

Tile Repair in High Urpeth

Problem with your tiled area in High Urpeth? We put it right where it is, match it on site and back it with a one-year guarantee.

  • Repairs from £95
  • Cracked floor tiles
  • Drill holes from removed fittings
Surface Doctor technician refinishing the outside of a roll-top bath

Book tile repair in High Urpeth

Tile repair at your home in High Urpeth

The tile stays where it is, so you do not need to find a spare. If a tile moves, it may need relaying first, and we will tell you. We work on ceramic tiles, natural stone & granite and porcelain tiles, and common reasons people contact us are discontinued tiles you can’t replace and cracked floor tiles.

Whatever the size of the job, it’s backed by a one-year guarantee in High Urpeth and across County Durham. Avoid dropping heavy items on repaired floor tiles, and use a pH-neutral cleaner.

Where
High Urpeth (DH9)
Region
County Durham
Cover
One year on every repair
Price
From £95. Fixed and free, based on photos
Phone
0345 017 0787
Page updated
23 October 2026
Floor repair in progress in a customer’s kitchen

For landlords and businesses

We carry out planned and one-off repairs for housing associations and facilities teams. A repair avoids taking out and refitting, which is easier on the people living there.

Letting agents frequently send us pictures straight from the inventory. You can have a price before you arrange access, and we can arrange access with the tenant directly if that helps.

Repairing versus replacing in High Urpeth

Replacing a tile involves breaking out the old tile, tracking down a matching tile and possibly cracking its neighbours. A repair leaves the tile where it is. Our tile repair starts from £95. Rather than charging by the hour, we fix the price before we start. It depends on the damage, the material and access, and doing several items at once reduces it.

Why High Urpeth clients choose us

  • Nothing taken out or refitted
  • We leave the room as we found it
  • CHAS and Constructionline accredited
  • Colours mixed by hand to suit your surface

See our pricing.

When a repair is not the answer

A repair isn’t right for every job, including:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

Not sure? Send pictures and we will give you a straight answer before you book.

Surfaces we repair

  • Natural stone & granite
  • Porcelain tiles
  • Ceramic tiles
  • Marble
  • Floor and wall tiles

What tile repair costs

Repairs from £95. Quotes are free and the price is fixed. What we look at:

  • Access to the area
  • Whether it’s a chip, crack, burn or wear
  • Previous DIY repairs that have to come out
  • The material

It helps to know what pushes a price up or down: the amount of damage, the material, access to the area, and how many jobs we do in one trip. Photos let us give you a fixed figure.

How to get a fixed price

Good pictures mean an accurate price. Here’s what we find most useful:

  • A close-up of the damage, in focus
  • Natural light rather than flash
  • Any earlier repairs or coatings
  • Your postcode, so we can check dates

The quickest way to a price is to send a couple of pictures using our quote form or ring us. We’ll tell you honestly if a repair is the right fix.

What we do, step by step

We turn up when we said we would, introduces themselves and looks over the damage before anything else. Dust sheets and masking tape go down before we open a single tin. The work itself takes a morning or an afternoon, and the room is left clean and tidy.

  1. We clean the tile and remove loose fragments.
  2. We fill the chip, crack or hole.
  3. The repair is levelled to the tile surface.
  4. The colour and pattern are recreated by hand.
  5. The repair is sealed to suit the tile’s finish.

Getting ready for the visit

  • Keep children and pets away from the room on the day
  • Let us know about parking or access
  • Mention if the room is upstairs or in a flat

Ask for a price

Upload a picture of the damage and a wider shot of the whole item, with your DH9 postcode, and we’ll reply with a fixed quote.

Send pictures for a quote

Advice

High Urpeth questions

Will there be a smell?

Some materials have a smell while they’re applied. It clears as the materials cure.

Is a repair better than a new one?

Generally, yes. Replacement brings removal, refitting and making good, which a repair avoids. If it isn’t worth repairing, we will tell you.

I’m a tenant. Can you help?

Of course. Ask your landlord first, and we can send them the quote if that helps.

Can I add another job to the visit?

Of course, and it generally saves money. Just add the extra items to your pictures and you will get one combined price.

How much does tile repair cost in High Urpeth?

Prices start from £95. The exact price depends on the damage, so we quote from photos. You will get a fixed figure before booking.

Do I need to be at home?

We need someone to let us in. After that, you can carry on with your day.

Which areas do you work in?

The entire UK, including all of County Durham. Just include your postcode and we will confirm dates.

Do you hold any accreditations?

Yes. Our accreditations include CHAS, Constructionline and SafeContractor. The full list is on our accreditations page.

What we’re called out for in High Urpeth

Floor tiles chip when pans, tins and tools are dropped, and wall tiles get drilled for fittings that are later removed. Cracks can also come from movement in the floor below.

Send us a photo if you notice any of these:

  • Drill holes from removed fittings
  • Discontinued tiles you cannot replace
  • Damaged tile edges
  • Chips from dropped pans and tools

What to look for in a quote

  • How the room is protected while they work
  • What happens if the damage is worse than the photos show
  • Whether the price is fixed and includes VAT
  • How the colour is matched

Choosing a repair company

DIY repairs versus a professional job

It’s tempting to reach for a kit, but the repairs we redo most often are DIY ones that have discoloured or lifted. Doing it properly first is typically the cheaper route.

We understand the appeal of fixing it yourself. The trouble is that kit repairs often look fine at first and then fail, and the old filler has to come out before a proper repair.

Covering High Urpeth

High Urpeth is about 3 miles east of Stanley, in County Durham. Book a date that suits you, and we will give you an arrival time in advance, so you are not left waiting in all day. We cover all 329 towns and villages across County Durham. You can also see our page for Newcastle upon Tyne, about 8 miles away.

All of DH9 is within our area. We also cover the places around High Urpeth: High Handenhold (1 mile south), High Forge (1 mile west), West Pelton (1 mile south-west), Beamish (1 mile west) and Urpeth (1 mile north-east). Larger places within reach include Durham (7 miles south), Consett (9 miles west), Spennymoor (12 miles south), Seaham (12 miles east), Chester-le-Street (3 miles south-east) and Peterlee (14 miles south-east).

Local landmarks in High Urpeth

Around High Urpeth, we work in homes near Roseberry College, West Pelton Primary School and Church of the Holy Trinity, among other places. The nearest railway station is Chester-Le-Street station, roughly 2.7 miles south-east. Other landmarks nearby include Lambton Castle (3.8 miles east) and Chester-le-Street (2.6 miles south-east).

Map of High Urpeth © OpenStreetMap contributors
CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.