County Durham · England

Tile Repair for West Pelton homes

Tile repair for West Pelton, without a refit. Get a fixed price from your photos, then we come to you.

  • Repairs from £95
  • Chips from dropped pans and tools
  • Cracked floor tiles
Surface Doctor technician refinishing the outside of a roll-top bath

Tile repair in West Pelton

Tile repair in West Pelton, done in place

A loose or rocking tile may need relaying first, and we’ll say so. We repair the tile in place, so you do not need to find a spare. If you are dealing with chips from dropped pans and tools and drill holes from removed fittings, we can usually put it right, on ceramic tiles, marble and floor and wall tiles alike.

Every job is backed for twelve months, and the guarantee is the same wherever you live. We return to put right any problem with the work. Take care with heavy items on repaired tiles, and clean with a pH-neutral cleaner.

Technician kneeling to repair a kitchen floor
Location
West Pelton (DH9)
Region
County Durham
Guarantee
12 months on all our work
Quotes
From £95. Free, fixed price from pictures
Phone
0345 017 0787
Last updated
23 October 2026

Repair or replace: which is better?

Swapping out a damaged tile means breaking it out, finding a match and risking the tiles around it. Repairing it keeps the original tile. Repairs from £95, with every job priced individually. What it costs depends on how much damage there is and what kind, what it’s made of and how many jobs we combine into one visit. You get a fixed quote from your photos, so you know the cost before booking.

Why book with us

  • Dust sheets down, tidy finish
  • Fixed prices from your pictures
  • Technicians who travel to you, UK-wide
  • Every repair guaranteed for a year

Take a look at our full price list.

West Pelton and nearby

West Pelton is about 2 miles east of Stanley, in County Durham. Anywhere in DH9, we come to you. West Pelton is one of 329 places in County Durham we cover. You can also see our page for Newcastle upon Tyne, about 8 miles away.

Our technicians cover all of DH9 and the streets around it. From Summerfield, Edenfield and Green's Bank or a nearby road, a technician can come to you. If you are just outside West Pelton, we cover High Handenhold (1 mile east), Beamish (1 mile north-west), Grange Villa (1 mile south), High Urpeth (1 mile north-east) and High Forge (1 mile north-west). Within a short drive, we also cover Durham (7 miles south-east), Consett (8 miles west), Bishop Auckland (15 miles south), Spennymoor (12 miles south), Seaham (12 miles east) and Chester-le-Street (3 miles south-east).

Local landmarks in West Pelton

Locally, our jobs take us to homes close to Roseberry College, Church of St Paul and The Shepherd & Shepherdess pub. The nearest railway station is Chester-Le-Street station, about 2.7 miles south-east. Nearby you’ll also find Ankers House Museum (2.9 miles east) and Chester Le Street Hospital (2.9 miles south-east).

  • Parks and local facilities nearby include Chester-le-Street (2.7 miles east)
Map of West Pelton © OpenStreetMap contributors

How we price tile repair

Repairs from £95. There is no area surcharge for West Pelton. What changes the price is:

  • The type of damage
  • How easy the damage is to reach
  • How many areas need work
  • Whether old repairs or coatings need taking off

Every job is a little different, so we price each one individually. The size and type of damage, the material and access all play a part, and doing several things on one visit costs less than separate visits.

Send pictures for a quote

Almost every job we do is priced from pictures. This is what to send:

  • Any details about the material
  • Any earlier repairs or coatings
  • One sharp close-up of the damage
  • One picture of the entire tiled area

The quickest way to a price is to send two or three pictures through our quote form or ring us. We will tell you honestly if a repair is the right fix.

Signs you need tile repair in West Pelton

Floor tiles chip when pans, tins and tools are dropped, while walls end up with drill holes from old fittings. Movement underneath can also crack tiles.

It’s worth getting a quote if you see:

  • Cracked floor tiles
  • Damaged tile edges
  • Chips from dropped pans and tools
  • Drill holes from removed fittings

What to look for in a quote

  • How long the guarantee is and what it covers
  • When it can be used again
  • Whether the price covers travel
  • What protection goes down before work starts

Choosing a repair company

For landlords and businesses

For developers and builders, we fix damage before handover, so there’s no need to replace a damaged item at the last minute. Several plots can be done in one visit to keep costs down.

Builders, developers and site managers book us for snagging repairs, putting right damage done during fitting. We hold CHAS, Constructionline and SafeContractor accreditations.

West Pelton questions

Do you work for landlords and businesses?

We do, regularly. We quote for multiple addresses and fit around tenancy changeovers.

What information do you need?

Send pictures through the quote form or call 0345 017 0787.

Will there be a smell?

Expect a mild smell while we’re working, which fades afterwards.

Can you fill holes left by old fittings?

Yes. We fill drill holes from removed fittings.

What happens if you find more damage?

If we find something the photos didn’t show, we explain it first. The price only changes if you agree.

Do you work in West Pelton?

Yes, we do. We send a technician to West Pelton for every job, with no extra charge for travel.

Will it make a mess?

Dust sheets and masking go down before we start, and we clean up when we have finished.

Can a cracked tile be fixed in place?

Usually, as long as it’s still firmly stuck down.

How the visit works

The work is clean and fairly quiet, so you can carry on at home. Protection goes down first, then the job itself takes a few hours. Before we leave, we explain how soon it can be used and how to care for it.

  1. First the tile is cleaned and loose pieces removed.
  2. The chip, crack or hole is filled.
  3. We level and shape the repair to the tile surface.
  4. We recreate the colour and pattern by hand.
  5. We seal the repair to suit the finish of the tile.

Getting ready for the visit

  • Mention any earlier repairs or resurfacing
  • Open a window if you can
  • Keep pets and children out of the room while we work

How to get a price

Getting a price is easy: snap the damage close up and then the whole item, send them to us with your postcode, and we will reply with a fixed price. There’s no charge for the quote and you’re under no obligation.

Send pictures for a quote

Read more

DIY repairs versus a professional job

Kits are cheap and easy to find, but many of the jobs we do start with putting right a DIY repair. Getting it right first time is usually cheaper.

If you do try a kit, read the instructions carefully, make sure the area is clean and completely dry, and give it the full curing time. If it does not work out, we can still repair it properly.

When we would advise against a repair

It helps to know what we can’t do:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

Send us photos and we’ll tell you honestly.

Materials we repair

  • Natural stone & granite
  • Floor and wall tiles
  • Ceramic tiles
  • Marble
  • Porcelain tiles
CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.