Sunderland · England

Tile Repair in West Rainton

Chip, crack and drill-hole repairs to floor and wall tiles for householders, landlords and businesses in West Rainton. Send photos for a free, fixed quote.

  • Repairs from £95
  • Discontinued tiles you can’t replace
  • Damaged tile edges
Surface Doctor technician refinishing the outside of a roll-top bath

Trusted tile repair in West Rainton

Tile repair at your home in West Rainton

If a tile moves, it may need relaying first, and we will tell you. We repair the tile in place, so there’s no need to hunt for a matching tile. We are frequently asked to fix discontinued tiles you can’t replace and cracked floor tiles, on floor and wall tiles, marble and natural stone & granite.

All our work is covered by a one-year guarantee, wherever you are in Sunderland. Take care with heavy items on repaired tiles, and clean with a pH-neutral cleaner.

Location
West Rainton (DH4, DH5)
County
Sunderland
Guarantee
One year on every repair
Price
From £95. Free, fixed price from pictures
Phone
0345 017 0787
Updated
23 October 2026
Technician kneeling to repair a kitchen floor

When we’d advise against a repair

Honesty matters more than a booking, so here’s what a repair will not do:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

Send us photos and we will tell you honestly before you book.

What we work on

  • Ceramic tiles
  • Floor and wall tiles
  • Marble
  • Natural stone & granite
  • Porcelain tiles

Can I fix it myself?

A DIY attempt is not a disaster. We remove the old filler and start again, so it won’t stop us repairing it. It does add a little time, so tell us about it when you send photos.

We understand the appeal of fixing it yourself. The trouble is that kit repairs often look fine at first and then fail, and then the old filler has to be removed first.

Prices and what affects them

Prices start from £95. Prices are worked out job by job, from your photos. What matters most is:

  • Doing more than one item at once
  • Access to the area
  • How hard the colour is to match
  • The type of damage

Rather than charging by the hour, we fix the price before we start. Damage, material and access decide it, and combining items on one visit brings it down.

Quotes from your photos

When you take your pictures, these tips help us give you a firm price:

  • Your postcode, so we can check dates
  • Any earlier repairs or coatings
  • A wider photo showing the whole tiled area
  • Good light, ideally daylight, without flash glare

You don’t need a survey visit. Photos are enough for us to price nearly every job: we need a close-up, a wider picture and your postcode, and we will come back to you with a fixed figure.

For landlords and businesses

We carry out planned and one-off repairs for housing associations and facilities teams in Sunderland and across the UK. A repair avoids taking out and refitting, which is easier on the people living there.

For anyone letting property in or around West Rainton, we will quote for several properties at once. Just send photos for each address and we’ll come back with a combined price.

Repairing versus replacing in West Rainton

Replacing a tile involves breaking out the old tile, tracking down a matching tile and risking the tiles around it. A repair leaves the tile where it is. Repairs from £95, with every job priced individually. The price reflects the work involved, not where you live. The full price is agreed before booking.

What you get with us

  • No extra charge for your area
  • Straight answers about what a repair can do
  • A fixed quote before booking
  • Everything repaired in place

See our prices page.

Do you need tile repair in West Rainton?

Dropped pans and tools chip floor tiles, and wall tiles get drilled for fittings that are later removed. Cracks can also come from movement in the floor below.

Contact us if you’ve noticed any of these:

  • Chips from dropped pans and tools
  • Damaged tile edges
  • Discontinued tiles you can’t replace
  • Cracked floor tiles

Questions to ask before you book

  • Whether there are any call-out or travel charges
  • How soon you can use it again
  • What prep work is covered
  • How the colour is matched

Choosing a repair company

About West Rainton

West Rainton is about 2 miles south-west of Houghton-le-Spring, in Sunderland. Whether you’re in the middle of West Rainton or on the outskirts, we offer exactly the same service: a fixed quote, a tidy visit and a guarantee. Our technicians cover 75 places in Sunderland. Our nearest city page is Newcastle upon Tyne, about 13 miles away.

We work across the DH4 and DH5 postcode area. Jobs here include addresses on Station Road, Low Station Road and Fair View. We also cover the places around West Rainton: Leamside (1 mile west), Great Lumley (2 miles north-west), Woodstone Village (2 miles north), New Lambton (3 miles north) and Lumley Thicks (3 miles north-west). Larger places within reach include Sunderland (7 miles north-east), Washington (6 miles north), Sunniside (8 miles north-east), Fulwell (9 miles north-east), Hendon (8 miles north-east) and Ford (7 miles north-east).

Local landmarks in West Rainton

Our clients here include homes close to Church of St Mary, Hetton School and West Rainton Primary School. West Rainton’s nearest station is Durham station, roughly 3.9 miles south-west. A little further out are Lambton Castle (3.9 miles north) and The Gates Shopping Centre (3.9 miles south-west). Open spaces near West Rainton include Warden Law.

Map of West Rainton © OpenStreetMap contributors

West Rainton questions

Do you do work for letting agents?

Yes. We work for landlords, agents, builders and businesses as well as homeowners.

How do I book?

Some pictures, your postcode and how to reach you. On the day, access to the room.

Are you accredited?

Yes. Our accreditations include CHAS, Constructionline and SafeContractor. See our accreditations page for the full list.

Can a cracked tile be fixed in place?

Normally, as long as it’s still firmly stuck down.

Can I get a quote without a visit?

Nearly always. If photos don’t show enough, we will ask for another angle.

What happens if you find more damage?

We’ll show you and explain before doing anything extra. Nothing extra is done without your say-so.

Do you charge for travel?

We do not add a call-out fee. The fixed price covers the visit and the work.

Do you cover the entire of Sunderland?

We cover the entire UK, including West Rainton and the rest of Sunderland. Send your postcode with your photos and we will confirm dates.

How the visit works

The work is clean and fairly quiet, so you can stay at home while we’re there. Protection goes down first, then the work takes a few hours. At the end we talk you through the curing time and the aftercare.

  1. First the tile is cleaned and loose pieces removed.
  2. Next we fill the damage.
  3. We shape the repair flush with the tile.
  4. The colour and pattern are recreated by hand.
  5. The repair is sealed to suit the tile’s finish.

Getting ready for the visit

  • Clear the area around the damage
  • Ensure the room can be ventilated
  • Ensure the area is dry

Ask for a price

Email us a photo of the damage and a wider shot of the whole item, and tell us you’re in West Rainton, and we will reply with a fixed price.

Get a free quote

Advice

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.