Orkney Islands · Scotland
Toilet Chip Repair for Clestrain homes
Toilet chip repair across Clestrain and nearby, done in a single visit in most cases and guaranteed for a year.
- Repairs from £95
- Damage from dropped items
- Chips on the pan or rim
How we handle toilet chip repair in Clestrain
We rebuild the damaged area and match it to the glaze, so you do not need a plumber or a new toilet. Leaking cracks need the toilet replacing, and we will say so if we find one. We are often asked to fix pieces knocked off during fitting and chips on the pan or rim, on cisterns & lids, porcelain and vitreous china.
We guarantee the work for a year. If something isn’t right in that time, we come back and put it right. Avoid dropping heavy items and clean the outside of the pan gently.
- Location
- Clestrain (KW17)
- County
- Orkney Islands
- Guarantee
- A year, on every repair
- Price
- From £95. Fixed and free, based on pictures
- Telephone
- 0345 017 0787
- Page updated
- 23 October 2026
Why repair rather than replace?
Replacing a toilet means a plumber and sometimes new flooring around the pan, and the matching cistern may be discontinued. Repairing the chip leaves it in place. Repairs from £95, with every job priced individually. Our prices are the same across the UK, so there’s no premium for Clestrain. The job itself decides the price: the material, the amount of damage and how many items.
Why us?
- Fixed prices from your photos
- Colour mixed on the day to match
- Nothing taken out or refitted
- We’ll tell you if it’s not worth repairing
Take a look at our full price list.
Your questions about toilet chip repair in Clestrain
What about a leaking crack?
No. A leaking crack needs the toilet replacing. We fix chips and broken pieces.
Can I add another job to the visit?
Yes. Doing several items on one visit normally costs less than separate visits. Include pictures of each item.
What do you need from me?
Just pictures, your postcode and a contact number. On the day, we only need access to the room.
Do I have to be there?
Yes. We need access to the room while we work, at a time that suits you.
When can you do it?
Your quote comes with available dates. If it’s urgent, say so and we’ll do what we can.
Do you cover the whole of the Orkney Islands?
We work UK-wide, and that includes Clestrain. Prices don’t change with location.
Do you hold any accreditations?
Yes. Our accreditations include CHAS, Constructionline and SafeContractor. The full list is on our accreditations page.
Can you repair something that is been repaired before?
In most cases. The old repair comes out first, so mention it when you send pictures.
What we can’t put right
Some jobs are not right for a repair, for example:
- A crack that leaks water
- A crack through the bowl or trap
- A loose pan or leaking seal (that’s a plumbing job)
Not sure? Send pictures and we will give you a straight answer.
Materials we repair
- Pedestals
- Cisterns & lids
- Toilet pans
- Porcelain
- Vitreous china
When to call us in Clestrain
Most toilet chips happen while the bathroom is being fitted, or when something heavy is dropped. Cistern lids are a common casualty.
Clients typically contact us about:
- Chips on the cistern lid
- Damage from dropped items
- Marks on the outside of the pan
- Chips on the pan or rim
What to look for in a quote
- The length of the guarantee and what it covers
- Whether the price covers travel
- A fixed price, and whether VAT is included
- What aftercare is recommended
Should I try a DIY kit first?
Kits are cheap and easy to find, but the repairs we redo most frequently are DIY ones that have discoloured or lifted. Getting it right first time is usually cheaper.
It’s natural to want to try a repair yourself. The trouble is that kit repairs frequently look fine at first and then fail, and the old filler has to come out before a proper repair.
How the visit works
Your technician turns up at the time we agreed with you, introduces themselves and looks over the damage before anything else. The floor and nearby surfaces are covered before we open a single tin. Most visits take one to two hours, and we leave the room as we found it.
- We clean and dry the damaged area.
- Missing material is filled and rebuilt to the original shape.
- It’s sanded flush.
- The glaze is colour-matched and finished.
- Finally we polish it into the surrounding glaze.
Before we arrive
- Let us know if it has been repaired before
- Keep children and pets away from the room on the day
- Avoid using the area for a few hours before we arrive
Getting a price
You don’t need a survey visit. Photos are enough for us to price nearly every job: send a close-up, a wider shot and your postcode, and we’ll come back to you with a fixed figure.
Related advice
More services for Clestrain
Clestrain and nearby
Clestrain is about 9 miles west of Kirkwall, in the Orkney Islands. Clients in Clestrain get the same service as everywhere else we cover: a fixed quote from pictures, and a technician at your door on the day. Clestrain is one of 51 places in the Orkney Islands where we work.
Our visits in KW17 work the same way as everywhere else we cover. If you are just outside Clestrain, we cover Midland (2 miles south-east), Orphir (2 miles east), Clouston (3 miles north), Kirbister (3 miles east) and Stenness (3 miles north). For island and remote addresses, call first so we can plan the visit.
Near you in Clestrain
For a walk, there’s Loch of Kirbister and Brodgar RSPB Reserve.
Prices and what affects them
Prices start from £95. A fixed quote means you know the cost before booking. We take into account:
- Doing more than one item at once
- Whether old repairs or coatings need taking off
- What kind of damage it is
- Access to the area
The price reflects the work involved, not your postcode. You’ll see the full price before you book.
How to get a fixed quote
The better the photos, the more accurate the price. Here’s what helps:
- Any earlier repairs or coatings
- Good light, ideally daylight, without flash glare
- One sharp close-up of the damage
- A coin or ruler next to the damage for scale
Send us photos of the damage and one of the whole item, with your KW17 postcode, and we will come back with a fixed quote.
Work for landlords and builders
Letting agents often send us pictures straight from the inventory. You can have a price before you arrange access, and we liaise with tenants about access if you’d like us to.
Hospitality businesses need rooms back in use quickly, so most of our work is done in a single visit. We can work around your bookings.
About our accreditations · Every repair comes with a one-year guarantee.
