Orkney Islands · Scotland

Toilet & ceramic chip repair in Clouston, Orkney Islands

Toilet chip repair across Clouston and nearby, typically in one visit.

  • Repairs from £95
  • Marks on the outside of the pan
  • Pieces knocked off during fitting
Surface Doctor technician refinishing the outside of a roll-top bath

Toilet chip repair for Clouston homes

About our toilet chip repair in Clouston

Chips are rebuilt and colour matched to the glaze, so the toilet stays in place. A crack that leaks cannot be fixed with a cosmetic repair, and we’ll say so if we find one. If you’re dealing with marks on the outside of the pan and damage from dropped items, we can help.

Every repair is covered by our one-year guarantee. Avoid dropping heavy items and use non-abrasive cleaners on the outside of the pan and cistern.

Ceramic basin repaired, before and after
Where
Clouston (KW16)
Area hub
Orkney Islands
Warranty
A year, on every repair
Quotes
From £95. Fixed and free, based on photos
Telephone
0345 017 0787
Last updated
23 October 2026

Where we work around Clouston

Clouston is about 9 miles west of Kirkwall, in the Orkney Islands. Whether you are in the middle of Clouston or on the outskirts, we offer exactly the same service: a fixed quote, a tidy visit and a guarantee. We work in 51 places in the Orkney Islands.

We cover every part of the KW16 postcode area. Close by, we cover Stenness (1 mile north-east), Cairston (2 miles west), Grimeston (2 miles north), Germiston (3 miles east) and Wasbister (3 miles north-west). Some remote addresses need extra planning, so call us to arrange it.

Local landmarks in Clouston

Locally, our jobs take us to homes close to Stenness Church and the streets around them. Other landmarks nearby include Stromness Museum (3.3 miles south-west). Open spaces near Clouston include Brodgar RSPB Reserve and Loch of Stenness.

Map of Clouston © OpenStreetMap contributors

Honest limits

We’d rather lose a job than do one that will not last, so these are the limits:

  • A crack that leaks water
  • A crack through the bowl or trap
  • A loose pan or leaking seal (that’s a plumbing job)

If in doubt, send photos and we’ll say what we think.

Surfaces we repair

  • Vitreous china
  • Toilet pans
  • Porcelain
  • Pedestals
  • Cisterns & lids

What affects the price in Clouston

Prices start from £95. You will know the full cost before booking. We look at:

  • Previous DIY repairs that have to come out
  • Whether it’s a chip, crack, burn or wear
  • Whether we combine several jobs
  • The material and finish

The price depends on the type and amount of damage, the material and how many items we do on one visit. You get a fixed price from your photos, so there are no surprises on the day.

Getting a price from pictures

Almost every job we do is priced from pictures. This is what to send:

  • The material, if you know it
  • A wider photo showing the entire toilet
  • Natural light rather than flash
  • Something in shot to show the size

You do not need a survey visit. Photos are enough for us to price nearly every job: send a close-up, a wider shot and your postcode, and we will reply with a fixed quote.

Should I try a DIY kit first?

If you’re set on a kit, follow its instructions closely and work on a clean, dry surface, and do not use it until it has fully cured. If it does not work out, we can still repair it properly.

Kits are cheap and easy to find, but many of the jobs we do start with putting right a DIY repair. Doing it properly first is typically the cheaper route.

Common questions in Clouston

Do the materials smell?

Expect a mild smell while we are working that clears as it cures.

Is it worth repairing rather than replacing?

Generally, yes. Replacement brings removal, refitting and making good, which a repair avoids. If it is not worth repairing, we will tell you.

Do you hold any accreditations?

Yes. Our accreditations include CHAS, Constructionline and SafeContractor. The full list is on our accreditations page.

Do you work in Clouston?

We do. We send a technician to Clouston for every job, and the price is the same as everywhere else.

Can you fix a cracked toilet that leaks?

No. That needs a new toilet. We fix chips and broken pieces.

What if the damage is worse than the pictures show?

The price is fixed for what the photos show. If there’s more, we will tell you before starting.

Which areas do you work in?

We cover the whole UK, including Clouston and the rest of the Orkney Islands. Send your postcode with your pictures and we’ll confirm dates.

How soon can you come?

It depends on the time of year and where you are. Send photos with your postcode and we’ll reply with the earliest dates.

Repair or replace: which is better?

A new toilet means a plumber and possibly new flooring, and the matching cistern may be discontinued. Repairing the chip keeps the toilet you have. Prices start from £95. Every job is a little different, so each one is priced on its own. What’s damaged, how badly and how easy it is to reach all play a part, and doing several things on one visit costs less than separate visits.

What you get with us

  • Rooms protected and left tidy
  • Nothing taken out or refitted
  • Most jobs done in one visit
  • CHAS and Constructionline accredited

Take a look at our full price list.

For landlords and businesses

We regularly work with letting and managing agents. Send the address, pictures and access details.

We also carry out snagging repairs for builders and developers, fixing chips and scratches before handover. We hold CHAS, Constructionline and SafeContractor accreditations.

How it works

Expect a friendly, tidy visit. We confirm the time with you beforehand, cover and mask the work area, then carry out the work, which normally takes an hour or two. If we find something your pictures didn’t show, we will explain it before carrying on.

  1. First the damaged area is cleaned and dried.
  2. We fill and rebuild missing material to the original shape.
  3. It’s sanded flush.
  4. We colour-match and finish the glaze.
  5. We polish the repair to blend it in.

Getting ready for the visit

  • Mention if the room is upstairs or in a flat
  • Clear toiletries, mats and anything else from around the area
  • Point us to the nearest place to park

Get a quote

For most jobs, pictures are all we need to give you a price. Tell us what happened and where you are, and we will send back a fixed quote and some dates.

Send pictures for a quote

Related advice

What we are called out for in Clouston

Most toilet chips happen while the bathroom is being fitted, or from a dropped lid or bottle. Cistern lids get chipped surprisingly frequently.

The most common problems we are called about are:

  • Damage from dropped items
  • Marks on the outside of the pan
  • Chips on the cistern lid
  • Chips on the pan or rim

Before you book anyone

  • What happens if the damage is worse than the photos show
  • Whether cleaning and preparation are in the price
  • How to care for the finish
  • How long it needs to cure

10 questions to ask before you book

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.