Orkney Islands · Scotland

Toilet & ceramic chip repair in Wasbister, Orkney Islands

Chip and break repairs to toilets, cisterns and other ceramics for homes and businesses in Wasbister and across the Orkney Islands. Send pictures for a free, fixed quote.

  • Repairs from £95
  • Marks on the outside of the pan
  • Chips on the cistern lid
Surface Doctor technician refinishing the outside of a roll-top bath

Toilet chip repair near Wasbister

Toilet chip repair at your home in Wasbister

Chips are rebuilt and colour matched to the glaze, so the toilet stays in place. A crack that leaks cannot be fixed with a cosmetic repair, and we will tell you if that is what we find. We’re often asked to fix chips on the cistern lid and damage from dropped items, on porcelain, vitreous china and pedestals.

Every job is backed for twelve months. If something goes wrong with the work, we come back. Take care with heavy items and use non-abrasive cleaners on the outside of the pan and cistern.

Area
Wasbister (KW16)
County
Orkney Islands
Warranty
12 months on all our work
Price
From £95. Fixed and free, based on pictures
Phone
0345 017 0787
Page updated
23 October 2026
Ceramic basin repaired, before and after

When we would advise against a repair

We won’t take on work that will not last, so these are the limits:

  • A crack that leaks water
  • A crack through the bowl or trap
  • A loose pan or leaking seal (that’s a plumbing job)

Not sure? Send photos and we will give you a straight answer.

Materials we work on in Wasbister

  • Porcelain
  • Pedestals
  • Cisterns & lids
  • Vitreous china
  • Toilet pans

DIY repairs versus a professional job

DIY kits are sold for most surfaces, and they can tidy up a tiny mark. Where they fall down is colour and preparation: kits come in a few standard shades, and without proper cleaning and keying the filler often lifts.

If you’ve already tried a DIY fix, that is fine. We take the old repair out and do it properly, so it won’t stop us repairing it. It does add a little time, so tell us about it when you send pictures.

What affects the price in Wasbister

Prices start from £95. We price every job individually, from your photos. The main factors are:

  • How hard the colour is to match
  • Where the damage is and how we get to it
  • Any earlier repairs that need removing first
  • Doing more than one item at once

Compared with replacing, a repair is normally a fraction of the price, because nothing has to be taken out, refitted or made good. The quote lists exactly what you’re paying for.

Quotes from your pictures

Before you send photos, a few simple things make all the difference:

  • A close-up of the damage, in focus
  • Where you are, by postcode
  • One picture of the entire toilet
  • Daylight if possible, and no flash reflection

Getting a quote takes a couple of minutes: take one close-up and one wider shot of the toilet, add your postcode and send them over. What comes back is a fixed quote, not a guess.

Should you replace it?

Replacing a toilet means a plumber and possibly new flooring, and a matching cistern may no longer be made. Repairing the chip keeps the toilet you have. Prices start from £95. A repair is priced on what needs doing, not where you live. The full price is agreed before booking, with no extras added later.

Why us?

  • One price list for the entire UK
  • A year’s guarantee on all work
  • One visit for most repairs
  • Everything repaired in place

See our full price list.

For landlords and businesses

We carry out planned and one-off repairs for housing associations and facilities teams. Repairing in place avoids the disruption of a replacement, which matters when someone is living in the home.

We regularly work with letting and managing agents. Send the address, photos and access details and we will arrange it.

The process

Arrival times are agreed in advance, so you know when to expect us. Once we’re there, the work takes an hour or two for most jobs. The room is left tidy and you’ll know when it can be used.

  1. We start by cleaning and drying the damage.
  2. Next we rebuild the missing piece to its original shape.
  3. It’s sanded flush.
  4. We match the colour to the glaze.
  5. The repair is polished so it blends in.

Preparing for the visit

  • Avoid using the area for a few hours before we arrive
  • Mention any parking restrictions or tricky access
  • Tell us if there are stairs or a lift

Ask for a price

Send us a picture of the damage and a wider shot of the entire item, and tell us you’re in Wasbister, and we will reply with a fixed quote.

Get a fixed price

Related advice

About Wasbister

Wasbister is about 11 miles west of Kirkwall, in the Orkney Islands. Wherever you are in the KW16 postcode area, we come to you. We cover all 51 towns and villages across the Orkney Islands.

We cover every part of the KW16 postcode area and the streets around it. You’ll find Wasbister on the B9055, so it’s easy for us to reach. We also travel to Tenston (1 mile north), Grimeston (2 miles east), Russland (2 miles north-east), Bimbister (3 miles east) and Harray (3 miles north-east). Some remote addresses need extra planning, so it’s best to call first.

Local landmarks in Wasbister

Other landmarks nearby include Skara Brae Visitor Centre (3.6 miles north-west). For a walk, there is Brodgar RSPB Reserve and Hill of Miffia.

Map of Wasbister © OpenStreetMap contributors

Questions from Wasbister

Will it make a mess?

Dust sheets and masking go down before we start, and tidy up before we leave.

Can tenants book a repair?

We can work for tenants, landlords or agents. Just make sure the landlord agrees.

Is there a call-out fee?

There is no separate call-out charge. The fixed quote covers the visit and the work.

Will there be a smell?

It depends on the job, but frequently a little. Ventilation keeps it to a minimum.

Are you a vetted contractor?

Yes. Our accreditations include CHAS, Constructionline and SafeContractor. The full list is on our accreditations page.

Do I need to be at home?

We need someone to let us in. You do not need to watch us work.

Do you work in Wasbister?

Yes, we do. Technicians travel to Wasbister from across the region, and the price is the same as everywhere else.

What do you need from me?

Some photos, your postcode and how to reach you. On the day, access to the room.

Common problems we fix in Wasbister

Most toilet chips happen while the bathroom is being fitted, or when something heavy is dropped. Cistern lids get chipped surprisingly often.

Typical reasons for a call-out include:

  • Damage from dropped items
  • Chips on the cistern lid
  • Chips on the pan or rim
  • Pieces knocked off during fitting

Comparing quotes

  • What prep work is covered
  • What the guarantee covers, and for how long
  • What happens if they find more damage
  • What protection goes down before work starts

Choosing a repair company

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.