Medway · England
Toilet Chip Repair in Cooling
Toilet chip repair in and around Cooling: a fixed quote from photos, a tidy visit and a one-year guarantee.
- Repairs from £95
- Chips on the pan or rim
- Marks on the outside of the pan
Toilet chip repair at your home in Cooling
Chips are rebuilt and colour matched to the glaze, so the toilet stays in place. A crack that leaks cannot be fixed with a cosmetic repair, and we will say so if we find one. We regularly repair porcelain, cisterns & lids and vitreous china, and the jobs we see most are pieces knocked off during fitting and damage from dropped items.
Peace of mind is built in: each job carries a one-year guarantee, and we explain what it covers before booking. Avoid dropping heavy items and clean the outside of the pan gently.
- Area
- Cooling (ME3)
- Region
- Medway
- Cover
- One year on every repair
- Price
- From £95. Fixed and free, based on photos
- Phone
- 0345 017 0787
- Page updated
- 23 October 2026
Landlords, agents and businesses in Cooling
Hotels, guest houses and holiday lets need rooms back in use quickly, so we keep visits short and tidy. We’ll fit around changeovers where we can.
Builders, developers and site managers book us for snagging repairs, fixing chips and scratches before handover so nothing needs replacing. We hold CHAS, Constructionline and SafeContractor accreditations.
Cooling questions
Do I need to be at home?
We need someone to let us in. After that, you can carry on with your day.
Can you repair something that’s been repaired before?
Generally, yes. Let us know what was used before and we’ll plan for it.
Is it messy?
We protect the room with dust sheets and masking first, and tidy up before we leave.
What happens after I send photos?
We come back with a fixed price, usually with dates to choose from. You’re under no obligation.
Do you come to Cooling?
We do. Repair technicians travel to Cooling from across the region, with no extra charge for travel.
Is my repair covered?
Yes: twelve months. If anything goes wrong with the repair within the year, we return to fix it.
Are you a vetted contractor?
Yes. Our accreditations include CHAS, Constructionline and SafeContractor. The full list is on our accreditations page.
Is it safe with children and pets around?
Just keep them out of the work area. We’ll tell you when the room can be used again.
Also near Cooling
Other services in Cooling
When to call us in Cooling
Toilets and cisterns typically get chipped during fitting, or when something heavy is dropped. Cistern lids are a common casualty.
Customers generally contact us about:
- Damage from dropped items
- Chips on the pan or rim
- Pieces knocked off during fitting
- Marks on the outside of the pan
Before booking anyone
- Whether a trained technician does the job
- How the room is protected while they work
- What the guarantee covers, and for how long
- Is the price fixed, and does it include VAT?
What we do, step by step
When we visit, the technician arrives at the agreed time, protects the room with dust sheets and masking and gets started. The job generally takes an hour or two. We clean up when we are done and let you know when you can use it again.
- First the damaged area is cleaned and dried.
- Next we rebuild the missing piece to its original shape.
- We sand it flush.
- We match the colour to the glaze.
- We polish the repair to blend it in.
How to prepare
- Let us know about parking or access
- Tell us if there are stairs or a lift
- Avoid using the area for a few hours before we arrive
Get a quote
For a price in Cooling, the easiest route is pictures: one close up, one from further back, plus your postcode. We reply with a fixed quote and our next available dates.
Advice
Repair or replace in Cooling?
A new toilet means a plumber and sometimes new flooring around the pan, and the matching cistern may be discontinued. A repair keeps the toilet you have. Prices start from £95. There are no surprise extras on the day. What we quote from your pictures is what you pay, and if the damage turns out to be different, we discuss it before starting.
Why us?
- Usually one visit, start to finish
- Free fixed quotes from pictures
- We leave the room as we found it
- Repair technicians who travel to you, UK-wide
See our prices page.
What toilet chip repair costs
Repairs from £95. A fixed quote means you know the cost before booking. We take into account:
- Unusual colours or finishes
- The material
- Whether we combine several jobs
- The size and number of damaged areas
No two jobs are quite the same, so each one is priced on its own. What’s damaged, how badly and how easy it is to reach all play a part, and doing several things on one visit costs less than separate visits.
Quotes from your pictures
Almost every job we do is priced from pictures. This is what we need:
- Any earlier repairs or coatings
- A coin or ruler next to the damage for scale
- Good light, ideally daylight, without flash glare
- A wider photo showing the entire toilet
To get a price, send two or three photos through our quote form or call us. We will tell you honestly whether it can be repaired.
When we’d advise against a repair
Honesty matters more than a booking, so here’s what a repair won’t do:
- A crack that leaks water
- A crack through the bowl or trap
- A loose pan or leaking seal (that’s a plumbing job)
Not sure? Send pictures and we will give you a straight answer before you book.
What we work on
- Porcelain
- Toilet pans
- Pedestals
- Vitreous china
- Cisterns & lids
Cooling and the surrounding area
Cooling is about 5 miles north of Rochester, in Medway. Our work suits any type of property, from flats and terraces to detached houses and new builds, plus businesses and rented homes. Cooling is one of 68 places in Medway we cover. We work right across the region, from Cooling to London (27 miles away).
Our technicians cover all of the ME3 postcode area. Streets in the area include Main Road and Cooling Road. Other places close to Cooling include Cooling Street (1 mile south-west), High Halstow (2 miles east), Sharnal Street (2 miles south-east), Fenn Street (2 miles east) and Chattenden (2 miles south). Larger places within reach include Gillingham (6 miles south), Chatham (7 miles south), Rochester (5 miles south), Rainham (7 miles south-east), Strood (5 miles south-west) and Luton (6 miles south).
Landmarks near Cooling
In Cooling, that means homes near St James' Church and the streets around them. For rail, the closest station is Higham station, about 3.3 miles south-west. Other landmarks nearby include Upnor Castle (3.4 miles south) and French Hospital (4.8 miles south). The countryside around Cooling includes Canvey Wick and Gad's Hill.
DIY repairs versus a professional job
If you’re set on a kit, follow its instructions closely and work on a clean, dry surface, and give it the full curing time. If it does not work out, we can still repair it properly.
Kits are cheap and easy to find, but many of the jobs we do start with putting right a DIY repair. Doing it properly first is typically the cheaper route.
About our accreditations · Every repair comes with a one-year guarantee.
