Scottish Borders · Scotland
Toilet & ceramic chip repair in Heriot, Scottish Borders
Damaged toilet in Heriot? We repair it in place, mix the colour on the day and back it with a one-year guarantee.
- Repairs from £95
- Damage from dropped items
- Chips on the pan or rim
About our toilet chip repair in Heriot
Leaking cracks need the toilet replacing, and we will say so if we find one. Chips are rebuilt and colour matched to the glaze, so you do not need a plumber or a new toilet. We regularly repair pedestals, toilet pans and cisterns & lids, and common reasons people contact us are chips on the cistern lid and damage from dropped items.
Whatever the size of the job, it’s backed by a one-year guarantee. Take care with heavy items and clean the outside of the pan gently.
- Where
- Heriot (EH38)
- County
- Scottish Borders
- Warranty
- One year on every repair
- Quote
- From £95. Free, fixed price from pictures
- Phone
- 0345 017 0787
- Last updated
- 23 October 2026
What affects the price in Heriot
Repairs from £95. Each job gets its own fixed quote. These are the things that affect it:
- How easy the damage is to reach
- The colour and finish to match
- Whether it’s a chip, crack, burn or wear
- The size and number of damaged areas
There are no surprise extras on the day. The price we quote from your photos is the price you pay, and if the damage turns out to be different, we discuss it before starting.
How to get a fixed price
It only takes a minute to photograph the damage, and it saves a visit. Please include:
- One picture of the entire toilet
- Any details about the material
- A close-up of the damage, in focus
- A coin or ruler next to the damage for scale
To get a price, send two or three photos through our quote form or call us. We’ll say right away if a repair is the right fix.
Do you need toilet chip repair in Heriot?
Toilets and cisterns generally get chipped during fitting, or when something heavy is dropped. Cistern lids are a common casualty.
The things customers normally mention when they call include:
- Pieces knocked off during fitting
- Chips on the pan or rim
- Marks on the outside of the pan
- Chips on the cistern lid
Comparing quotes
- Whether the price covers travel
- What preparation is included
- Whether the colour is mixed to match
- What happens if they find more damage
When we would advise against a repair
We’ll always be straight with you, so here’s what a repair won’t do:
- A crack that leaks water
- A crack through the bowl or trap
- A loose pan or leaking seal (that’s a plumbing job)
Send us photos and we’ll tell you honestly before you book.
What we work on
- Vitreous china
- Porcelain
- Cisterns & lids
- Toilet pans
- Pedestals
DIY repairs versus a professional job
If you’ve already tried a DIY fix, that is fine. We take the old repair out and do it properly, so it will not stop us repairing it. It does add a little time, so tell us about it when you send photos.
We understand the appeal of fixing it yourself. The risk is that a kit repair hides the damage for a while, then fails, and then the old filler has to be removed first.
Landlords, agents and businesses in Heriot
Rented homes see more wear and tear, and replacing things at every changeover adds up. A repair between tenancies is a cheaper way to keep the property in good order.
We regularly work with letting and managing agents. Send the address, pictures and access details.
What happens on the day
A typical visit goes like this: we arrive at the agreed slot, sheet and mask the area around the job, do the job and clear up. Allow an hour or two from start to finish. Before we go, we will explain how long to leave it and how to look after it.
- We start by cleaning and drying the damage.
- Missing material is filled and rebuilt to the original shape.
- We sand the repair level.
- We colour-match and finish the glaze.
- We polish the repair to blend it in.
How to prepare
- Mention any earlier repairs or resurfacing
- Point us to the nearest place to park
- Avoid using the area for a few hours before we arrive
Get a quote
A quote takes minutes to ask for: take one close-up and one wider shot of the toilet, include your postcode and send them to us. You’ll get a fixed quote, not an estimate.
Related advice
Heriot questions
Is it messy?
We protect the room with dust sheets and masking first, and tidy up before we leave.
Can you price it without visiting?
Yes, almost always. A close-up and a wider photo are enough to give a fixed price.
What about a leaking crack?
No. A leaking crack needs the toilet replacing. We repair cosmetic chips and breaks.
Can you do more than one item on the same visit?
Yes, and it’s often cheaper. Just add the extra items to your photos and we will quote them together.
What if the damage is worse than the pictures show?
The price is fixed for what the pictures show. If there’s more, we will tell you before starting.
What happens next?
We review the pictures and send a fixed quote and the next dates we have.
Does someone need to be in?
Someone needs to let us in and show us the job. After that, you can carry on with your day.
Is there a guarantee?
Every repair comes with our one-year guarantee. Ask us what it covers when you get your quote.
Repair or replace in Heriot?
A new toilet means a plumber and possibly new flooring, and the matching cistern may be discontinued. A repair keeps the toilet you have. Our toilet chip repair starts from £95. The price depends on how much damage there is and what kind, the material and how many items we do on one visit. We give a fixed quote from your pictures, so you know the cost before you book.
Why book with us
- Rooms protected and left tidy
- We’ll tell you if it’s not worth repairing
- Colours mixed by hand to suit your surface
- One price list for the whole UK
Read our full price list.
Our work in Heriot
Heriot is about 9 miles south-east of Bonnyrigg, in the Scottish Borders. We visit clients in Heriot and the surrounding area, so nothing has to leave your home. We cover 89 places in the Scottish Borders. Our jobs stretch from Heriot to Edinburgh (about 15 miles away).
All of EH38 is covered, from the main roads to the quietest streets. Whether you live on Heriot Way and Shoestanes Road or anywhere nearby, a technician can come to you. We also cover the places around Heriot: Fountainhall (4 miles south-east), North Middleton (4 miles north-west), Arniston (5 miles north-west), Birkenside (5 miles north-west) and Gorebridge (6 miles north-west). Within a short drive, we also cover Galashiels (13 miles south-east), Peebles (13 miles south-west), Innerleithen (12 miles south), Melrose (15 miles south-east), Earlston (15 miles south-east) and Lauder (9 miles south-east).
Near you in Heriot
Well-known places in the area include Crichton Castle (4.3 miles north). For a walk, there’s Dun Law.
Nearby places to Heriot
Also in Heriot
About our accreditations · Every repair comes with a one-year guarantee.
