Greater London · England
Toilet Chip Repair in Shortlands
Chip and break repairs to toilets, cisterns and other ceramics in Shortlands, carried out at your home and guaranteed for a year.
- Repairs from £95
- Pieces knocked off during fitting
- Chips on the cistern lid

Toilet chip repair at your home in Shortlands
Chips are rebuilt and colour-matched to the glaze, so the toilet stays in place. A crack that leaks cannot be fixed with a cosmetic repair, and we’ll say so if we find one. Common call-outs are for chips on the pan or rim and pieces knocked off during fitting, on toilet pans, cisterns & lids and pedestals.
The work is covered for a year after we finish. If anything is not right, ring us and we’ll come back. Take care with heavy items and clean the outside of the pan gently.
- Location
- Shortlands (BR2, BR1, BR3)
- Area hub
- Greater London
- Warranty
- A year, on every repair
- Quotes
- From £95. Free and fixed, from your photos
- Telephone
- 0345 017 0787
- Updated
- 23 October 2026

Our work in Shortlands
Shortlands is about 1 mile south-west of Bromley, in Greater London. We agree a date that works for you, and we will give you an arrival time in advance, so you’re not left waiting in all day. Shortlands is one of 764 places in Greater London we cover. You can also see our page for London, about 8 miles away.
Every address in BR2, BR1 and BR3 is within our area. Jobs here include addresses on Hayes Lane, Stone Road and Hayes Road and the roads around them. Close by, we cover Eden Park (1 mile south-west), Hayes (2 miles south), Bromley Common (2 miles south-east), West Wickham (2 miles south-west) and Southborough (2 miles east). Within a short drive, we also cover London (8 miles north-west), City of Westminster (10 miles north-west), Marylebone (11 miles north-west), Kensington (11 miles north-west), St Pancras (10 miles north-west) and Shoreditch (10 miles north).
What’s near Shortlands
Around Shortlands, we work in homes near Holy Trinity College Bromley, St Mark's Church and Church House Gardens and the streets around them. Other local landmarks include The Richmal Crompton pub (0.6 miles east), Langley Park School for Girls (1.2 miles south-west) and Highfield Infants' School (less than half a mile south). The closest station to Shortlands is Shortlands station, about 0.5 miles north of the centre. A little further out are Bethlem Museum of the Mind (1.6 miles south-east) and The Mall (0.6 miles north-east). For a walk, there’s Summer Hill and Downham Woodland Walk.
- Local facilities include Municipal Borough of Bromley (0.6 miles east)
DIY repairs versus a professional job
If you do try a kit, read the instructions carefully and work on a clean, dry surface, and give it the full curing time. If it fails, we can still put it right.
The difference between a kit and a professional repair is mostly in the preparation and colour. We prepare the area properly, mix the colour on site and polish the finish to match, and the work is guaranteed.
What we do, step by step
Visits start with a quick look at the job together, so you know exactly what we’re doing. Next, we cover and mask everything nearby and the work begins. Allow an hour or two, and we’ll keep you posted as we go.
- First the damaged area is cleaned and dried.
- Missing material is filled and rebuilt to the original shape.
- We sand the repair level.
- We match the colour to the glaze.
- The repair is polished so it blends in.
How to prepare
- Open a window if you can
- Plan for the room to be out of bounds to pets and children
- Keep a parking space free if you can
Get a quote
The quickest way to a price is to send two or three photos through our quote form or call us. We’ll say immediately if a repair is the right fix.
Related advice
For landlords and businesses
We also carry out snagging repairs for builders and developers, putting right damage done during fitting so nothing needs replacing. We hold CHAS, Constructionline and SafeContractor accreditations.
Rental properties take more wear, and replacing items every time a tenant leaves is expensive. Repairing between tenants keeps the property presentable for less.
What affects the price in Shortlands
Repairs from £95. There are no hourly rates or hidden extras. The price is based on:
- The type of damage
- Previous DIY repairs that have to come out
- The material
- How many items we do on one visit
Our prices are the same across the UK, so there’s no premium for Shortlands. What changes the price is the job itself: how much damage, what it’s made of and how many items.
Getting a price from photos
Before you send pictures, a few simple things make all the difference:
- A coin or ruler next to the damage for scale
- What it’s made of, if you know
- One picture of the entire toilet
- The postcode, so we can plan the visit
Getting a price is easy: take a close-up of the damage and a picture from further back, send them over with your postcode, and you will get a fixed quote back. There’s no charge for the quote and no obligation.
When to call us in Shortlands
Toilets and cisterns typically get chipped during fitting, or when something heavy is dropped. Cistern lids are a common casualty.
Send us a picture if you notice any of these:
- Chips on the cistern lid
- Marks on the outside of the pan
- Chips on the pan or rim
- Damage from dropped items
What your quote should include
- The length of the guarantee and what it covers
- Whether the colour is mixed to match
- What protection goes down before work starts
- What aftercare is recommended
FAQs for Shortlands
Is it messy?
No. The work area is masked and covered, and we leave the room clean.
Do you work for landlords and businesses?
Yes. We work for landlords, agents, builders and businesses as well as homeowners.
When can you do it?
We’ll give you dates with your quote. Tell us if you need it done quickly.
Are you accredited?
Yes, including CHAS, Constructionline and SafeContractor. See our accreditations page for the full list.
Which areas do you work in?
We work UK-wide. Our prices are the same everywhere.
Is there a guarantee?
Every repair comes with a one-year guarantee. Ask us what it covers when you get your quote.
Will the price change on the day?
Your quote covers the damage in the photos. If there is more, we will tell you before starting.
Is a repair better than a new one?
Generally, if the item is otherwise sound. Repairing avoids the cost and disruption of replacing. If replacing would be better, we’ll say so.
What a repair cannot fix
Some jobs aren’t right for a repair, for example:
- A crack that leaks water
- A crack through the bowl or trap
- A loose pan or leaking seal (that’s a plumbing job)
Send us photos and we will tell you honestly.
Surfaces we repair
- Cisterns & lids
- Porcelain
- Pedestals
- Toilet pans
- Vitreous china
Why repair rather than replace?
Replacing a toilet means a plumber and sometimes new flooring around the pan, and the matching cistern may be discontinued. A repair leaves it in place. Our toilet chip repair starts from £95. What it costs depends on the type and amount of damage, what it’s made of and how many jobs we combine into one visit. You get a fixed quote from your pictures, so there are no surprises on the day.
Why book with us
- Most jobs done in one visit
- Dust sheets down, tidy finish
- Free fixed quotes from pictures
- No extra charge for your area
Read our prices page.
Nearby places to Shortlands
Also in Shortlands
About our accreditations · Every repair comes with a one-year guarantee.

