Orkney Islands · Scotland
Worktop repair in Dounby, Orkney Islands
Chip, burn and scratch repairs to kitchen and bathroom worktops in Dounby, carried out at your home and guaranteed for a year.
- Repairs from £95
- A heat mark or burn
- Chipped corners

About our worktop repair in Dounby
We repair chips, burns and scratches in laminate, stone, quartz, solid surface and wooden worktops, matching the colour and pattern by hand. Nothing is taken out. If you are dealing with scratches and knife marks and a heat mark or burn, we can typically put it right, on granite & marble, solid wood and solid surface (such as Corian) alike.
The work is covered for a year after we finish. If anything isn’t right, ring us and we’ll sort it.
- Area
- Dounby (KW17)
- County
- Orkney Islands
- Guarantee
- 12 months on all our work
- Quotes
- From £95. Fixed and free, based on photos
- Phone
- 0345 017 0787
- Updated
- 23 October 2026

What we can’t put right
Not everything can be repaired, and we would rather say so up front. Repairs will not solve:
- Deep heat discolouration in quartz, which may not fully disappear
- Laminate that has blown or swollen
- A cracked stone top that is unsupported
Not sure? Send photos and we’ll give you a straight answer before you book.
What we work on
- Solid wood
- Granite & marble
- Solid surface (such as Corian)
- Laminate
- Quartz
Aftercare tips
Much of the damage we repair could have been avoided. A few tips:
- Always use a trivet for hot pans
- Dry around the sink and joints
- Take care with heavy pans near edges
- Steer clear of strong cleaners
Use chopping boards and trivets, wipe up spills promptly, and keep wooden tops oiled.
Don’t leave damage by the sink, because water gets in and swells the board.
Work for landlords and builders
Hotels, guest houses and holiday lets cannot afford rooms out of action for long, so we keep visits short and tidy. We can work around your bookings.
For anyone letting property in or around Dounby, we can repair and quote for several addresses together. Send photos for each one and we will price them together.
Questions from Dounby
Is there a call-out fee?
There is no separate call-out charge. The fixed quote covers the visit and the work.
Can you match the pattern on my worktop?
Yes, the pattern is built up by hand so it blends in.
Does someone need to be in?
We need someone to let us in. You do not need to watch us work.
Can you repair several things at once?
Of course, and it normally saves money. Just add the extra items to your photos and we will quote them together.
Do the materials smell?
It depends on the job, but frequently a little. Ventilation keeps it to a minimum, and it soon fades.
How much do I need to move?
Just clear the area around the damage. We protect the rest of the kitchen.
Do you do work for letting agents?
Yes. We carry out repairs for homeowners, landlords, letting agents, builders and businesses.
Do you repair quartz?
Yes. Chips on edges and around the sink are very common repairs, filled and polished to match.
What affects the price in Dounby
Repairs from £95. We charge the same across the UK, including Dounby. The price reflects:
- How much damage there is
- The type of damage
- The material
- Doing more than one item at once
We do not add extras on the day. What we quote from your pictures is what you pay, unless the damage turns out to be different, in which case we talk to you first.
Getting a price from pictures
Before you send photos, a few simple things make all the difference:
- A close-up of the damage, in focus
- Any details about the material
- Your postcode, so we can check dates
- Whether it’s been repaired or coated before
Email us pictures of the damage and one of the entire item, with your KW17 postcode, and we’ll come back with a fixed quote.
How it works
You don’t need to empty the room beforehand. Everything we use comes in the van with us, put protection down and start once you are happy with the plan. Most jobs take a morning or an afternoon, and you are welcome to carry on with your day while we work.
- We protect the rest of the kitchen.
- The damage is cleaned and any loose material removed.
- We fill it and level it with the worktop.
- The colour and pattern are built up by hand.
- The repair is sealed and polished to match.
How to prepare
- Open a window if you can
- Have somewhere for us to park nearby if possible
- Mention any parking restrictions or tricky access
How to get a price
There’s no need for us to visit first. Nearly every job can be priced from photos: we need a close-up, a wider picture and your postcode, and we will come back to you with a fixed figure.
Read more
Dounby and the surrounding area
Dounby is about 12 miles north-west of Kirkwall, in the Orkney Islands. Anywhere in KW17, we come to you. Dounby is one of 51 towns and villages in the Orkney Islands where we work.
We work across KW17 and the streets around it. Streets in the area include Flett's Park, Back Road and Hillside Road. Other places close to Dounby include Hourston (1 mile south), Skeabrae (1 mile west), Russland (2 miles south), Harray (3 miles south-east) and Tenston (3 miles south-west). Dounby is among the bigger towns we cover in the Orkney Islands. If you are somewhere remote, call first so we can plan the visit.
Landmarks near Dounby
Other landmarks nearby include Corrigall Farm Museum (2.1 miles south-east). Not far away are Birsay moors RSPB Reserve and Greeny Hill.
Different materials, different repairs
Wood
Timber tops can be sanded and refinished, with burns and dents put right.
Solid surface
Solid surface tops are the same material all the way through, so scratches and burns can often be sanded out and refinished.
Repair or replace: which is better?
Replacing even one length of worktop means templating, cutting, fitting and frequently a new sink and hob connection. A repair is a few hours with everything left in place. Our worktop repair starts from £95. We charge the same wherever you are, with no extra for Dounby. What changes the price is the job itself: how much damage, what it’s made of and how many items.
What you get with us
- Nothing taken out or refitted
- Work done at your home or business
- Every repair guaranteed for a year
- Accredited with CHAS, Constructionline and SafeContractor
See our prices page.
Other services in Dounby
Can I fix it myself?
The difference between a kit and a professional repair is mostly in the preparation and colour. We prepare the area properly, mix the colour on site and polish the finish to match, then guarantee it for a year.
A kit can be fine for a tiny mark out of sight. For anything you look at every day, anything that has rusted, cracked or holed, or anything on a coloured surface, a professional repair is worth it.
About our accreditations · Every repair comes with a one-year guarantee.

