Cardiff · Wales

Worktop repair in Ely, Cardiff

Chip, burn and scratch repairs to kitchen and bathroom worktops for homeowners, landlords and businesses in Ely. Free, fixed quotes from your pictures.

  • Repairs from £95
  • A dent from a dropped pan
  • Damage to a stone worktop
Surface Doctor technician repairing a wooden kitchen worktop

Trusted worktop repair in Ely

Honest limits

We’d rather lose a job than do one that won’t last, so these are the limits:

  • Failed support under the worktop
  • Deep heat discolouration in quartz, which may not fully disappear
  • Through cracks in stone that is moving

If in doubt, send pictures and we will say what we think.

Materials we work on in Ely

  • Solid wood
  • Laminate
  • Quartz
  • Solid surface (such as Corian)
  • Granite & marble

How we handle worktop repair in Ely

We repair worktops in place, with the area around the damage covered. Most jobs take a few hours, and you can use the worktop again shortly afterwards. Our technicians work on laminate, granite & marble and solid wood, and common reasons people get in touch are chips in quartz or granite and snagging damage in a new kitchen.

Peace of mind is built in: our one-year guarantee applies to every job, and we explain what it covers before you book.

Close-up of a technician filling damage on a solid wood worktop
Area
Ely (CF5, CF11)
Area hub
Cardiff
Guarantee
A year, on every repair
Quotes
From £95. Free, fixed quote from pictures
Call
0345 017 0787
Updated
23 October 2026

What happens on the day

The work is clean and fairly quiet, so you can stay at home while we are there. We protect the area first, then the job itself takes a few hours. At the end we talk you through how soon it can be used and how to look after it.

  1. We look at the damage and the worktop’s finish.
  2. Burnt or loose material is cut back.
  3. The area is filled and shaped.
  4. The pattern, flecks or grain are recreated.
  5. It’s finished to the same sheen and left to cure.

How to prepare

  • Open a window if you can
  • Clear toiletries, mats and anything else from around the area
  • Point us to the nearest place to park

How to get a price

If you’re in Ely and want a price, the easiest route is photos: one close up, one from further back, plus your postcode. We reply with a fixed quote and our next available dates.

Get a free quote

Related advice

Work for landlords and builders

Landlords, letting agents and housing providers in Ely use us as well as homeowners. A repair between tenants keeps the property empty for less time, and it normally costs far less than a refit.

Letting agents frequently send us pictures straight from the inventory. That means we can quote before you even visit the property, and we can arrange access with the tenant directly if that helps.

Keeping it looking good

Aftercare is simple:

  • Steer clear of strong cleaners
  • Do not cut directly on the worktop
  • Re-oil timber worktops
  • Wipe up spills quickly

Keep joints and the sink edge dry, especially on laminate and wood.

Edge chips can get bigger, and on laminate, water can get into the core. Repairing it early stops that.

Common questions in Ely

Can tenants book a repair?

Yes, though it’s best to check with your landlord first. Landlords are frequently glad to have it sorted before the end of a tenancy.

What information do you need?

Just pictures, your postcode and a contact number. On the day, we only need access to the room.

Can you match the pattern on my worktop?

Yes, the pattern is built up by hand so it blends in.

Will there be a smell?

Expect a mild smell while we are working that clears as it cures.

Can you repair a chipped quartz worktop?

Yes. The repair is colour-matched and polished to the quartz’s finish.

Is it OK to have pets in the house?

We ask you to keep children and pets out of the room while we work and until it has cured. Everywhere else in the home is fine.

How quickly can you book me in?

That depends on our diary for your area. We’ll offer you dates when we send your quote.

What if the damage is worse than the photos show?

It’s rare, but if it happens we talk to you first. The price only changes if you agree.

What your worktop is made of matters

Wood

Timber tops can be sanded and refinished, with burns and dents put right.

Laminate

Laminate is a printed surface bonded to a board. Damage is filled and the pattern painted in by hand.

DIY kit or professional repair?

A kit can be fine for a tiny mark out of sight. For damage in plain view, cracks, holes or rust, or coloured finishes, it’s worth having it done properly.

You can buy a DIY kit for most repairs, and they can tidy up a tiny mark. Where they fall down is colour and preparation: kits come in a few standard shades, and without proper cleaning and keying the filler often lifts.

When to call us in Ely

Most worktop damage takes a second: a hot pan set straight down, or a heavy pan catching the edge. Scratches build up more slowly, from knives and grit.

Typical reasons for a call-out include:

  • Knife marks
  • Scorch marks from pans
  • Chips caused during installation
  • Gouges in the surface

Before you book anyone

  • What happens if the damage is worse than the photos show
  • How the colour is matched
  • Aftercare advice
  • The length of the guarantee and what it covers

How to compare quotes

About Ely

Ely is about 3 miles south-west of Cardiff, in Cardiff. Jobs in Ely are booked in like any other job: a fixed price from your photos, and a technician at your door on the day. Ely is one of 91 towns and villages in Cardiff where we work.

We cover every part of the CF5 and CF11 postcode area and the streets around it. We regularly work on streets such as Pyle Road, Mill Road and Deere Road and the roads around them. Other places close to Ely include Caerau (1 mile south-east), Fairwater (1 mile north), Michaelston-super-Ely (1 mile west), Pentrebane (1 mile north) and St Fagans (1 mile north-west). Further out, we also cover Cardiff (3 miles north-east), Castle (3 miles east), Adamsdown (4 miles east), Roath (4 miles east), Splott (4 miles east) and Newtown (3 miles east). Ely is one of the larger places we cover in Cardiff.

Landmarks near Ely

Typical jobs here are in homes near Windsor Clive Primary School, Sanatorium Park and Cardiff West Community High School. Nearby too are The Caerau pub (0.5 miles south-east) and Church of the Resurrection (less than half a mile west). The nearest railway station is Waun-Gron Park station, roughly 1.1 miles north-east of the centre. Other landmarks nearby include Rookwood Hospital (1.5 miles north-east) and Caerau Hillfort (0.8 miles south). The countryside around Ely includes Wenvoe Hill and T. G. Tibbetts.

  • Parks and local facilities nearby include Creigiau & St Fagans (2.7 miles north-west)
Map of Ely © OpenStreetMap contributors

Prices and what affects them

Prices start from £95. A fixed quote means you know the cost before you book. We look at:

  • Access to the area
  • The type of damage
  • How many items we do on one visit
  • How hard the colour is to match

Set against the cost of replacement, a repair is typically a fraction of the price, because there is no removal, plumbing or making good. The quote lists exactly what you are paying for.

Getting a price from photos

We price nearly every job from photos. This is what we need:

  • A close-up of the damage, in focus
  • Whether it’s been repaired or coated before
  • Good light, ideally daylight, without flash glare
  • A coin beside the damage so we can judge size

Getting a quote takes a couple of minutes: take one close-up and one wider shot of the worktop, add your postcode and send them over. You will get a fixed price, not an estimate.

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