Newport · Wales

Shower Tray Repair in Alway

Our repair technicians come to Alway for shower tray chip, crack and scratch repairs and resurfacing. Nothing is taken out, and the work is guaranteed.

  • Repairs from £95
  • Cracks running from the waste
  • Damage from a refit or building work
Surface Doctor technician refinishing the outside of a roll-top bath

Trusted shower tray repair in Alway

Landlords, agents and businesses in Alway

For developers and builders, we fix damage before handover. Several plots can be done in one visit to keep costs down.

For anyone letting property in or around Alway, we will quote for several properties at once. Send photos for each one and we’ll price them together.

How we handle shower tray repair in Alway

Stone resin, acrylic and ceramic trays can all be repaired, or resurface the entire tray if it’s worn. Nothing is taken out, so the screen and tiling stay as they are. We regularly repair acrylic, stone resin and enamelled steel, and the jobs we see most are movement when you stand on it and a damaged area around the waste.

Peace of mind is built in: each job carries a one-year guarantee, and we explain what it covers before you book.

Where
Alway (NP19)
Area hub
Newport
Warranty
One year on every repair
Quotes
From £95. Free, fixed price from pictures
Phone
0345 017 0787
Page updated
23 October 2026
Before and after: an old shower tray refinished by Surface Doctor

DIY kit or professional repair?

We understand the appeal of fixing it yourself. The trouble is that kit repairs frequently look fine at first and then fail, and then the old filler has to be removed first.

If you do try a kit, read the instructions carefully and work on a clean, dry surface, and do not use it until it has fully cured. If it does not work out, we can still repair it properly.

Prices and what affects them

Repairs from £95. You’ll know the full cost before booking. We take into account:

  • Previous DIY repairs that have to come out
  • The type of damage
  • Where the damage is and how we get to it
  • Doing more than one item at once

The price reflects the work involved, not your postcode. You’ll see the full price before booking.

Getting a price from photos

Good pictures mean an accurate price. Here’s what helps:

  • Any details about the material
  • Natural light rather than flash
  • One picture of the whole shower tray
  • Details of any past repairs

Most clients in Alway get their price from photos. Tell us what happened and where you are, and we’ll reply with a fixed quote and the earliest dates we have.

Signs you need shower tray repair in Alway

Most chips come from things dropped in the shower, normally along the edges or by the waste.

Typical reasons for a call-out include:

  • Cracks running from the waste
  • Edge chips from dropped bottles
  • Scratches in the surface
  • Damage from a refit or building work

Comparing quotes

  • Whether there are any call-out or travel charges
  • How the room is protected while they work
  • What happens if the damage is worse than the photos show
  • How the colour is matched

10 questions to ask before booking

Different materials, different repairs

Enamelled steel

Steel trays have an enamel surface like a steel bath. Chips can rust if they’re left, so it’s worth repairing early.

Ceramic

Ceramic trays are hard and glossy. Impacts can chip or crack them, and the repair is polished to match the shine.

How the visit works

We work cleanly and quietly, so you can carry on at home. We protect the area first, then the work takes a few hours, or most of the day to resurface the whole tray. Before we leave, we explain how soon it can be used and how to look after it.

  1. First, we check whether the tray moves.
  2. We clean the damage and open it up so the repair can bond.
  3. We reinforce any crack and fill the damage.
  4. The repair is shaped, colour matched and finished.
  5. We leave it to cure, normally until the following day.

Preparing for the visit

  • Keep children and pets away from the room on the day
  • Let the surface dry out before the visit
  • Mention any earlier repairs or resurfacing

Getting a price

To get a price, send a couple of pictures through our quote form or call us. We will tell you honestly whether it can be repaired.

Get a fixed price

Read more

Looking after it afterwards

Once the work has cured, treat it gently:

  • Ventilate the room after showers
  • Rinse away soap after showering
  • Report any creaking or movement early
  • Keep harsh chemicals off the tray

Rinse the tray after use, clean with mild cleaners, and keep the sealant in good condition so water cannot get underneath.

If the tray creaks or moves, get it checked, before it cracks or gets worse.

Our work in Alway

Alway is about 1 mile east of Victoria, in Newport. Customers in Alway get the same service as everywhere else we cover: a fixed quote from photos, and a technician at your door on the day. Alway is one of 69 places in Newport we cover. Our nearest city page is Birmingham, about 76 miles away.

Here we cover the NP19 postcode area. Whether you live on Gibbs Road, Balfe Road and Milton Road or anywhere nearby, we can come to you. Nearby, we also work in Lawrence Hill (1 mile north-east), Somerton (1 mile south-west), Beechwood (1 mile north-west), Bishpool (1 mile north-east) and Treberth (1 mile north-east). Larger places within reach include Rogerstone (4 miles west), Stelvio (3 miles west), Bassaleg (4 miles west), Malpas (3 miles north-west), Graig (5 miles west) and Gaer (3 miles west).

Around Alway

Around Alway, we work in homes near Somerton Primary School, Llanwern High School and The Cross Hands Hotel, among other places. You will also find Catch22 Include Wales (0.6 miles south-west) and St John's Church (0.8 miles west). The nearest railway station is Newport (South Wales) station, about 1.9 miles west. Nearby you will also find Newport Retail Park (0.9 miles south-east) and Caerleon Roman Fortress and Baths (1.5 miles north). Not far away are Somerton and The Circles.

Map of Alway © OpenStreetMap contributors

What a repair can’t fix

Not everything can be repaired, and we will tell you before we start. We cannot fix:

  • A tray that flexes because it was never properly supported
  • Leaks from the waste or pipework (a plumber’s job)
  • Rotten or damaged flooring underneath

Send us photos and we will tell you honestly.

Materials we work on in Alway

  • Ceramic
  • Acrylic
  • Stone resin
  • Cast iron
  • Enamelled steel

FAQs for Alway

Are you accredited?

Yes. Our accreditations include CHAS, Constructionline and SafeContractor. See our accreditations page for the full list.

Is a cracked shower tray safe to use?

Only if you’re sure it is not leaking. Check the ceiling below for damp.

Do you work in Alway?

Yes. We cover the whole UK and travel to Alway and the rest of Newport. Send photos and we will quote, or call 0345 017 0787.

Do I need to be at home?

Yes. The technician needs access to the room for the visit, at a time we agree with you.

Can you repair several things at once?

Yes. Combining jobs on one visit brings the cost down. Send pictures of everything you’d like done.

Is there a call-out fee?

No. Our quotes include travel, and we charge the same wherever you are.

Will the price change on the day?

It’s rare, but if it happens we talk to you first. You decide whether to go ahead.

Do you reseal the tray as well?

We can. After a repair is a good time to reseal.

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.