Wiltshire · England

Shower tray repair & resurfacing in Downton, Wiltshire

Our technicians come to Downton for shower tray chip, crack and scratch repairs and resurfacing. Everything is done in place, and the work is guaranteed.

  • Repairs from £95
  • Cracks running from the waste
  • Snagging damage in a new bathroom
Surface Doctor technician refinishing the outside of a roll-top bath

Trusted shower tray repair in Downton

Shower tray repair in Downton, done in place

Stone resin, acrylic and ceramic trays can all be repaired, or resurface the whole tray if it’s worn. The tray stays in place, so the screen and tiling stay as they are. Typical jobs include edge chips from dropped bottles and a tray that looks tired however much you clean it, in enamelled steel, cast iron and ceramic.

Whatever the size of the job, it’s backed by a one-year guarantee.

Before and after: an old shower tray refinished by Surface Doctor
Area
Downton (SP5)
Area hub
Wiltshire
Warranty
A year, on every repair
Quotes
From £95. Free, fixed price from pictures
Call
0345 017 0787
Last updated
23 October 2026

What happens on the day

We begin by going over the job with you. Next, we cover and mask everything nearby and we start. You can expect it to take a few hours for a repair, longer for a full resurface, and we will tell you if anything changes.

  1. The surrounding area is sheeted and masked.
  2. Old sealant is removed if it’s in the way.
  3. The tray is cleaned, keyed and repaired.
  4. The surface is refinished to match.
  5. We clean up and give you the curing time.

How to prepare

  • Have somewhere for us to park nearby if possible
  • Open a window if you can
  • Keep pets and children out of the room while we work

Ask for a price

For a price in Downton, photos are the quickest way: one close up, one from further back, plus your postcode. We reply with a fixed quote and our next available dates.

Send photos for a quote

Related advice

Prices and what affects them

Prices start from £95. You will know the full cost before booking. We look at:

  • Previous DIY repairs that have to come out
  • Whether it’s a chip, crack, burn or wear
  • How hard the colour is to match
  • Where the damage is and how we get to it

There are no surprise extras on the day. What we quote from your pictures is what you pay, and if the damage turns out to be different, we discuss it before starting.

Quotes from your photos

We price nearly every job from pictures. This is what to send:

  • Where you are, by postcode
  • Any details about the material
  • A picture taken from further back
  • A clear, close picture of the problem area

Most clients in Downton get their price from photos. Tell us what happened and where you are, and we’ll send back a fixed quote and some dates.

About Downton

Downton is about 6 miles south of Salisbury, in Wiltshire. We agree a date that works for you, and we will give you an arrival time in advance, so there’s no waiting around. Downton is one of 425 places in Wiltshire where we work. We work right across the region, from Downton to London (80 miles away).

All of SP5 is within our area. Local streets include High Street, Long Close West and The Headlands, all of which we cover. Neighbouring places we cover include Morgan's Vale (2 miles east), Woodfalls (2 miles south-east), Redlynch (2 miles east), Hatchet Green (2 miles south-east) and Hale (2 miles south-east). Within a short drive, we also cover Salisbury (6 miles north), Amesbury (12 miles north), Bugmore (5 miles north), Milford (5 miles north), Old Sarum (8 miles north) and Harnham (5 miles north).

Near you in Downton

Locally, our jobs take us to homes close to The White Horse Inn, Downton CofE VA Primary School and Church of St Laurence, among other places. Also close by are The Trafalgar School at Downton (less than half a mile south) and The Trafalgar School at Downton (less than half a mile south). Further afield, we also cover the area around Salisbury District Hospital (3.9 miles north) and Downton Moot Close (0.6 miles east).

Map of Downton © OpenStreetMap contributors

Your questions about shower tray repair in Downton

Is a cracked shower tray safe to use?

It’s best to stop using it until it’s checked, because water may be getting underneath.

What areas do you cover?

We work UK-wide. Our prices are the same everywhere.

Is a repair better than a new one?

Generally, yes. A repair skips the removal, fitting and redecorating. If it is not worth repairing, we’ll tell you.

Will you leave a mess?

We protect the room with dust sheets and masking first, and we clean up when we’ve finished.

Do you do work for letting agents?

Yes. We carry out repairs for householders, landlords, letting agents, builders and businesses.

Is the work guaranteed?

Yes, for a year. If there’s a problem with the work in that time, we come back and put it right.

Will the price change on the day?

The price is fixed for what the pictures show. If there’s more, we will tell you before starting.

Is a cracked tray repairable?

Frequently. If the tray moves, the support needs fixing first.

Aftercare tips

Aftercare is simple, and it makes a real difference:

  • Do not stand heavy bottles on the tray
  • Don’t ignore a tray that flexes
  • Use the extractor fan
  • Rinse away soap after showering

Keep heavy bottles off the tray floor, so they cannot be knocked over.

Stop using the shower if the tray is cracked. Water may be getting under the tray, where it causes damage you cannot see.

Repair or replace: which is better?

A new shower tray normally means removing the screen and tiling, relaying the base and tiling again. A repair or resurface keeps all of that in place. Prices start from £95. A few things move the price: the amount of damage, the material, access to the area, and how many jobs we do in one trip. Send photos and you’ll get a fixed figure.

What you get with us

  • Dust sheets down, tidy finish
  • One-year guarantee on every repair
  • CHAS, Constructionline and SafeContractor accredited
  • Technicians who travel to you, UK-wide

Read our full price list.

Honest limits

Honesty matters more than a booking, so here’s what a repair won’t do:

  • A tray broken in more than one place
  • Leaking waste fittings
  • Damage below the tray that needs a builder

Not sure? Send photos and we’ll give you a straight answer.

Materials we work on in Downton

  • Enamelled steel
  • Acrylic
  • Cast iron
  • Ceramic
  • Stone resin

When to call us in Downton

Trays fitted on timber floors can crack if the floor moves, particularly if it wasn’t fully bedded. On concrete, an uneven base is the usual cause.

Common reasons people in Downton contact us include:

  • A damaged area around the waste
  • A dull, stained or worn surface
  • Scratches in the surface
  • Movement when you stand on it

What to look for in a quote

  • Whether the colour is mixed to match
  • A fixed quote, and whether VAT is included
  • What prep work is covered
  • How changes to the job are handled

10 questions to ask before booking

Work for landlords and builders

Housing associations and facilities teams use us for planned and reactive repairs in Wiltshire and across the UK. A repair avoids taking out and refitting, which is easier on the people living there.

For developers and builders, we fix damage before handover, so there’s no need to replace a damaged item at the last minute. We can visit several plots in one trip.

Should I try a DIY kit first?

We understand the appeal of fixing it yourself. The risk is that a kit repair hides the damage for a while, then fails, and then the old filler has to be removed first.

If you’re set on a kit, follow its instructions closely, and don’t use it until it has fully cured. If it doesn’t work out, we can still repair it properly.

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.