Stoke-on-Trent · England
Tile repair in Basford, Stoke-on-Trent
Chip, crack and drill-hole repairs to floor and wall tiles for homeowners, landlords and businesses in Basford. Send pictures for a free, fixed quote.
- Repairs from £95
- Cracked floor tiles
- Drill holes from removed fittings
Tile repair at your home in Basford
If a tile moves, it may need relaying first, and we’ll say so. The tile stays where it is, so you don’t need to find a spare. Whether it’s damaged tile edges and chips from dropped pans and tools, we can help, whatever the material.
You’re covered for a year from the day of the repair. Just call us if there’s a problem and we will sort it. Avoid dropping heavy items on repaired floor tiles, and clean with a pH-neutral cleaner.
- Where
- Basford (ST5, ST4, ST1)
- Area hub
- Stoke-on-Trent
- Cover
- One year on every repair
- Quotes
- From £95. Free, fixed price from pictures
- Call
- 0345 017 0787
- Updated
- 23 October 2026
Common questions in Basford
What happens next?
We review the pictures and send a fixed quote with dates.
What about drill holes in tiles?
Yes. Drill holes from old rails and shelves are a common job.
What if the damage is worse than the pictures show?
Your quote covers the damage in the pictures. If there’s more, we will tell you before starting.
Will it make a mess?
Dust sheets and masking go down before we start, and tidy up before we leave.
Is it worth repairing rather than replacing?
Typically, when the rest is in good condition. A repair avoids removal and making good. We’ll tell you honestly if replacement makes more sense.
Will there be a smell?
There can be some smell while we work, which is why we ventilate. It clears as the materials cure.
Is my repair covered?
Yes: twelve months. If anything goes wrong with the repair within the year, we return to fix it.
How quickly can you book me in?
Your quote comes with available dates. If it’s urgent, say so and we will do what we can.
About Basford
Basford is about 1 mile east of Newcastle-under-Lyme, in Stoke-on-Trent. Clients in Basford get the same service as everywhere else we cover: a fixed price from your pictures, and a technician at your door on the day. We cover all 59 towns and villages in Stoke-on-Trent, from the larger towns to small villages. Our nearest city page is Manchester, about 32 miles away.
Our repair technicians cover all of ST5, ST4 and ST1 and the streets around it. From Sandy Lane, The Avenue and May Avenue or a nearby road, a technician can come to you. You will find Basford on the A500 and A527, so it’s easy for us to reach. If you are just outside Basford, we cover May Bank (1 mile north-west), Wolstanton (1 mile north), Dimsdale (1 mile north-west), Hartshill (1 mile south-east) and Newcastle-under-Lyme (1 mile west). Larger places within reach include Tunstall (3 miles north), Fenton (3 miles south-east), Smallthorne (3 miles north-east), Ford Green (3 miles north-east), Crackley (3 miles north-west) and Bentilee (4 miles east).
Near you in Basford
We visit homes around Blackfriars School, May Bank Infants' School and The Greyhound pub and the streets around them. Nearby too are St Mark's Church (within half a mile south-east) and St John Fisher Catholic College (1 mile west). The nearest railway station is Stoke-On-Trent station, roughly 1.5 miles south-east of the centre. Other landmarks nearby include The Potteries Centre (1.6 miles east) and Brampton Museum (under half a mile south-west). Open spaces near Basford include Bignall Hill and Westport Lake.
- Other local spots include Smallthorne Urban District (2.5 miles north-east)
Repair or replace in Basford?
Replacing a tile means breaking it out, finding a match and risking the tiles around it. Repairing it leaves the tile where it is. Prices start from £95. The price reflects the work involved, not where you live. The full price is agreed before booking, with nothing added on the day.
Why Basford clients choose us
- Same prices wherever you are
- Colour-matched on site
- A fixed quote before booking
- One-year guarantee on every repair
See our full price list.
What a repair cannot fix
It helps to know what we can’t do:
- Loose or hollow tiles that need relaying
- Cracks caused by a moving floor, until the floor is fixed
- Whole walls of failing grout
If in doubt, send photos and we will say what we think before you book.
Materials we repair
- Marble
- Porcelain tiles
- Floor and wall tiles
- Ceramic tiles
- Natural stone & granite
Also near Basford
What else we do in Basford
Prices and what affects them
Repairs from £95. We do not charge extra for travel to Basford. The price depends on:
- What kind of damage it is
- The material and finish
- Where the damage is and how we get to it
- Whether old repairs or coatings need taking off
We do not add extras on the day. The price we quote from your photos is the price you pay, unless the damage turns out to be different, in which case we talk to you first.
Quotes from your photos
Most quotes are done from pictures alone. To help us price it:
- The postcode, so we can plan the visit
- What it’s made of, if you know
- Details of any past repairs
- A wider photo showing the entire tiled area
If you are in Basford and want a price, the easiest route is pictures: a close-up, a wider shot and your postcode. You will get a fixed quote with dates to choose from.
Do you need tile repair in Basford?
Dropped pans and tools chip floor tiles, while walls end up with drill holes from old fittings. Cracks can also come from movement in the floor below.
These are the problems we’re asked about most:
- Damaged tile edges
- Discontinued tiles you can’t replace
- Cracked floor tiles
- Drill holes from removed fittings
Before booking anyone
- Whether the price covers travel
- Whether a trained technician does the job
- Whether they match the colour on site
- How to care for the finish
Can I fix it myself?
It’s tempting to reach for a kit, but many of the jobs we do start with putting right a DIY repair. Doing it properly first is typically the cheaper route.
If you do try a kit, read the instructions carefully and work on a clean, dry surface, and do not use it until it has fully cured. If it does not work out, we can still repair it properly.
Landlord and trade work in Basford
We regularly work with letting and managing agents. Just send photos, the address and how to get access and we’ll handle the rest.
Rental properties take more wear, and replacing things at every changeover adds up. Repairing between tenants keeps the property presentable for less.
How the visit works
You don’t need to empty the room. Everything we use comes in the van with us, lay protective sheets and start once you’re happy with the plan. Most jobs take a morning or an afternoon, and you’re welcome to carry on with your day while we work.
- We start by cleaning the tile and clearing loose fragments.
- The chip, crack or hole is filled.
- We level and shape the repair to the tile surface.
- We match the colour and pattern by hand.
- The repair is sealed to suit the tile’s finish.
How to prepare
- Ensure the area is dry
- Mention any earlier repairs or resurfacing
- Have somewhere for us to park nearby if possible
Get a quote
You do not need a survey visit. Nearly every job can be priced from photos: we need a close-up, a wider picture and your postcode, and we will reply with a fixed quote.
Related advice
About our accreditations · Every repair comes with a one-year guarantee.
