Stoke-on-Trent · England

Tile Repair for May Bank homes

Damaged tiled area in May Bank? We put it right where it is, mix the colour on the day and back it with a one-year guarantee.

  • Repairs from £95
  • Chips from dropped pans and tools
  • Damaged tile edges
Surface Doctor technician refinishing the outside of a roll-top bath

Tile repair in May Bank

Tile repair in May Bank, done in place

The tile stays where it is, so there’s no need to hunt for a matching tile. If a tile moves, it may need relaying first, and we will tell you. Whether it’s discontinued tiles you can’t replace and damaged tile edges, we can help, whatever the material.

The work is covered for a year after we finish. If anything isn’t right, ring us and we’ll come back. Take care with heavy items on repaired tiles, and use a pH-neutral cleaner.

Before and after: damaged granite tiles repaired in place
Location
May Bank (ST5, ST4, ST1)
Area hub
Stoke-on-Trent
Cover
One year on every repair
Quote
From £95. Fixed and free, based on pictures
Phone
0345 017 0787
Last updated
23 October 2026

Questions from May Bank

Is there a call-out fee?

No. Our quotes include travel, with the same prices everywhere we work.

Can you redo someone else’s repair?

Typically, yes. We remove the old repair before doing a new one.

Can landlords book you?

Yes. We work for landlords, agents, builders and businesses as well as homeowners across Stoke-on-Trent.

Is a repair better than a new one?

Generally, yes. A repair skips the removal, fitting and redecorating. We’ll be honest if it’s not worth it.

What happens if you find more damage?

If we find something the photos didn’t show, we explain it first. You decide whether to go ahead.

I rent my home. Can I book you?

Yes. Check with your landlord; we can send the quote to them too.

Do I have to be there?

We need someone to let us in. After that, you can carry on with your day.

Do you hold any accreditations?

We hold CHAS, Constructionline, SafeContractor, SMAS Worksafe and Builder’s Profile accreditations.

Why repair rather than replace?

Replacing a tile involves breaking out the old tile, tracking down a matching tile and risking the tiles around it. Repairing it keeps the original tile. Prices start from £95. The price depends on the type and amount of damage, the material and how many items we do on one visit. You get a fixed quote from your photos, so you know the cost before booking.

Why May Bank customers choose us

  • A fixed quote before you book
  • Work done at your home or business
  • Rooms protected and left tidy
  • Most jobs done in one visit

Read our pricing.

How it works

Expect a friendly, tidy visit. We agree the arrival time in advance, cover and mask the work area, and get on with the job, which normally takes a few hours. If anything looks different from your pictures, we’ll talk to you before going ahead.

  1. We start by cleaning the tile and clearing loose fragments.
  2. Next we fill the damage.
  3. We level and shape the repair to the tile surface.
  4. We recreate the colour and pattern by hand.
  5. Finally we seal it to match the tile.

Preparing for the visit

  • Avoid using the area for a few hours before we arrive
  • Move bottles, mats and clutter away from the area
  • Let us know if it has been repaired before

Ask for a price

Most clients in May Bank get their price from pictures. Add a line about what happened and your postcode, and we’ll reply with a fixed quote and the earliest dates we have.

Send pictures for a quote

Related advice

Landlords, agents and businesses in May Bank

We regularly price jobs from inventory or check-out pictures. That means we can quote before you even visit the property, and we liaise with tenants about access if you’d like us to.

Housing associations and facilities teams use us for planned and reactive repairs. A repair avoids taking out and refitting, which matters when someone is living in the home.

Covering May Bank

May Bank is about 1 mile east of Newcastle-under-Lyme, in Stoke-on-Trent. We visit clients in May Bank and the surrounding area, so there’s no workshop to go to. May Bank is one of 59 towns and villages in Stoke-on-Trent where we work. Our nearest city page is Manchester, about 31 miles away.

Here we cover the ST5, ST4 and ST1 postcode area. Jobs here include addresses on Sandy Lane, The Avenue and May Avenue and the roads around them. You will find May Bank on the A527, which makes it straightforward to reach. Close by, we cover Basford (1 mile south-east), Wolstanton (1 mile north), Dimsdale (1 mile north-west), Newcastle-under-Lyme (1 mile west) and Porthill (1 mile north). Further out, we also cover Fenton (3 miles south-east), Smallthorne (3 miles north-east), Ford Green (3 miles north-east), Bentilee (4 miles east), Dresden (5 miles south-east) and Abbey Hulton (4 miles east).

Around May Bank

In May Bank, that means homes near St John Fisher Catholic College, Church of St Margaret and The Greyhound pub. You will also find May Bank Infants' School (within half a mile east) and Blackfriars School (1.2 miles south-west). For rail, the closest station is Longport station, about 1.3 miles north. Well-known places in the area include Brampton Museum (less than half a mile south) and Smallthorne Urban District (2.4 miles north-east). Not far away are Westport Lake and Parrot's Drumble.

Map of May Bank © OpenStreetMap contributors

DIY repairs versus a professional job

Kits are cheap and easy to find, but many of the jobs we do start with putting right a DIY repair. Doing it properly first is generally the cheaper route.

A kit can be fine for a tiny mark out of sight. For anything you look at every day, anything that has rusted, cracked or holed, or anything on a coloured surface, it’s worth having it done properly.

What affects the price in May Bank

Repairs from £95. There is no area surcharge for May Bank. The price reflects:

  • What kind of damage it is
  • Whether we combine several jobs
  • How easy the damage is to reach
  • The colour and finish to match

A repair usually costs much less than people expect, especially compared with replacing and refitting. Send photos and we will give you the exact figure.

Send photos for a quote

You can usually get a fixed price without us visiting. To make it quick:

  • Where you are, by postcode
  • Any details about the material
  • One sharp close-up of the damage
  • One picture of the whole tiled area

A quote takes minutes to ask for: photograph the damage, then the entire tiled area, add your postcode and send them to us. You’ll get a fixed quote, not an estimate.

When a repair is not the answer

It helps to know what we can’t do too:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

Send us pictures and we’ll tell you honestly before booking.

Materials we repair

  • Porcelain tiles
  • Floor and wall tiles
  • Marble
  • Natural stone & granite
  • Ceramic tiles

What we’re called out for in May Bank

Dropped pans and tools chip floor tiles, while walls end up with drill holes from old fittings. Cracks can also come from movement in the floor below.

The things customers normally mention when they call include:

  • Drill holes from removed fittings
  • Cracked floor tiles
  • Damaged tile edges
  • Chips from dropped pans and tools

Questions to ask before booking

  • The length of the guarantee and what it covers
  • Whether there are any call-out or travel charges
  • What preparation is included
  • Aftercare advice

Our hiring checklist

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.