County Durham · England
Tile repair in Ouston, County Durham
Chip, crack and drill-hole repairs to floor and wall tiles at your home in Ouston, with a one-year guarantee on every repair.
- Repairs from £95
- Cracked floor tiles
- Drill holes from removed fittings
Tile repair at your home in Ouston
We repair the tile in place, so you don’t need to find a spare. A loose or rocking tile may need relaying first, and we will say so. Our technicians work on marble, ceramic tiles and porcelain tiles, and the jobs we see most are damaged tile edges and chips from dropped pans and tools.
All of our repairs are guaranteed for twelve months in Ouston and everywhere else. If something goes wrong with the work, we come back. Avoid dropping heavy items on repaired floor tiles, and use a pH-neutral cleaner.
- Area
- Ouston (DH2)
- Region
- County Durham
- Warranty
- 12 months on all our work
- Quote
- From £95. Free, fixed price from pictures
- Telephone
- 0345 017 0787
- Updated
- 23 October 2026
Prices and what affects them
Prices start from £95. Each job gets its own fixed quote. These are the things that affect it:
- The type of damage
- Any earlier repairs that need removing first
- How hard the colour is to match
- How many items we do on one visit
Compared with replacing, a repair is typically a fraction of the price, because nothing has to be taken out, refitted or made good. Your fixed quote shows exactly what’s included.
Quotes from your photos
It only takes a minute to photograph the damage. Please include:
- A close-up of the damage, in focus
- The postcode, so we can plan the visit
- What it’s made of, if you know
- A coin or ruler next to the damage for scale
Call 0345 017 0787 or use the quote form. With a clear picture of the damage and one of the entire tiled area, we can give you a fixed price without visiting.
Repairing versus replacing in Ouston
Replacing a tile involves breaking out the old tile, tracking down a matching tile and risking the tiles around it. Repairing it keeps the original tile. Repairs from £95, with every job priced individually. What it costs depends on the type and amount of damage, the material and how many items we do on one visit. You get a fixed price from your photos, so you know the cost before booking.
What you get with us
- CHAS and Constructionline accredited
- One visit for most repairs
- Nothing taken out or refitted
- Free fixed quotes from pictures
See our full price list.
Common problems we fix in Ouston
Dropped pans and tools chip floor tiles, while walls end up with drill holes from old fittings. Cracks can also come from movement in the floor below.
Most people get in touch after spotting one of these:
- Discontinued tiles you can’t replace
- Drill holes from removed fittings
- Chips from dropped pans and tools
- Damaged tile edges
Before you book anyone
- A fixed price, and whether VAT is included
- If travel is included in the price
- Who will actually do the work
- How the colour is matched
Also near Ouston
Also in Ouston
Work for landlords and builders
We regularly price jobs from inventory or check-out pictures. You can have a price before you arrange access, and we can arrange access with the tenant directly if that helps.
Rented homes see more wear and tear, and replacing items every time a tenant leaves is expensive. A repair between tenancies is a cheaper way to keep the property in good order.
FAQs for Ouston
Do you hold any accreditations?
We are accredited with CHAS, Constructionline, SafeContractor, SMAS Worksafe and Builder’s Profile.
Can you repair something that is been repaired before?
Generally, yes. Tell us what was done before and we will plan for it.
What happens if you find more damage?
If we find something the photos didn’t show, we explain it first. You decide whether to go ahead.
Will it make a mess?
Dust sheets and masking go down before we start, and we clean up when we have finished.
Can I get a quote without a visit?
Nearly always. If photos do not show enough, we’ll ask for another angle.
Do you cover Ouston?
Yes. We work across the UK and travel to Ouston and the rest of County Durham. Send us photos for a fixed quote, or call 0345 017 0787.
Do you work for landlords and businesses?
Yes. We carry out repairs for householders, landlords, letting agents, builders and businesses across County Durham.
What about drill holes in tiles?
Yes. We fill drill holes from removed fittings.
How it works
On the day, we arrive at the time we have agreed, cover the area with dust sheets and masking, and set to work. The job usually takes a morning or an afternoon. We clean up when we are done and let you know when you can use it again.
- We clean the tile and remove loose fragments.
- Next we fill the damage.
- The repair is levelled to the tile surface.
- The colour and pattern are recreated by hand.
- The repair is sealed to suit the tile’s finish.
How to prepare
- Have a window or extractor fan available
- Move bottles, mats and clutter away from the area
- Keep pets and children out of the room while we work
Get a quote
To get a price, send two or three photos through our quote form or call us. We’ll tell you honestly whether it can be repaired.
Read more
What a repair can’t fix
To be straight with you, there are a few things a repair will not fix:
- Loose or hollow tiles that need relaying
- Cracks caused by a moving floor, until the floor is fixed
- Whole walls of failing grout
Send us pictures and we’ll tell you honestly before booking.
Surfaces we repair
- Marble
- Porcelain tiles
- Floor and wall tiles
- Ceramic tiles
- Natural stone & granite
Where we work around Ouston
Ouston is about 2 miles north of Chester-le-Street, in County Durham. Our work suits any type of property, from flats and terraces to detached houses and new builds, as well as offices, shops and holiday lets. Our technicians cover 329 places in County Durham. Our jobs stretch from Ouston to Newcastle upon Tyne (about 7 miles away).
We cover every part of DH2 and the streets around it. We regularly work on streets such as Iris Crescent, Cromarty and Aberfoyle and the roads around them. Neighbouring places we cover include Birtley (1 mile north-east), South Pelaw (2 miles south-east), Rickleton (2 miles east), Chester-le-Street (2 miles south) and Lambton (2 miles east). We also work in nearby towns such as Durham (7 miles south), Consett (10 miles west), Spennymoor (13 miles south), Seaham (11 miles east), Peterlee (13 miles south-east) and Stanley (4 miles west).
Local landmarks in Ouston
We visit homes around Church of the Holy Trinity, Ouston Primary School and Lord Lawson of Beamish Academy. For rail, the closest station is Chester-Le-Street station, about 2.2 miles south of the centre. Nearby you’ll also find Ankers House Museum (2.2 miles south-east) and Lambton Castle (2.8 miles south-east). For a walk, there’s WWT Washington.
- Other local spots include Chester-le-Street (2 miles south-east)
Should I try a DIY kit first?
DIY kits are sold for most surfaces, and they can make a small mark look better. The trouble is colour and preparation: they come in a handful of shades, and if the surface isn’t prepared the repair will not last.
We understand the appeal of fixing it yourself. The risk is that a kit repair hides the damage for a while, then fails, and the old filler has to come out before a proper repair.
About our accreditations · Every repair comes with a one-year guarantee.
