County Durham · England

Tile repair in Craigside, County Durham

Local tile repair for Craigside: photo quotes, tidy work and a year’s guarantee.

  • Repairs from £95
  • Damaged tile edges
  • Cracked floor tiles
Surface Doctor technician refinishing the outside of a roll-top bath

Tile repair near Craigside

Can I fix it myself?

You can buy a DIY kit for most repairs, and they can tidy up a tiny mark. The trouble is colour and preparation: kits come in a few standard shades, and without proper cleaning and keying the filler frequently lifts.

We understand the appeal of fixing it yourself. The risk is that a kit repair hides the damage for a while, then fails, and then the old filler has to be removed first.

Tile repair at your home in Craigside

If a tile moves, it may need relaying first, and we will tell you. The tile stays where it is, so there’s no need to hunt for a matching tile. We regularly repair marble, porcelain tiles and floor and wall tiles, and the jobs we see most are discontinued tiles you can’t replace and chips from dropped pans and tools.

Every repair comes with a one-year guarantee, wherever you are in County Durham. Take care with heavy items on repaired tiles, and use a pH-neutral cleaner.

Surface Doctor technician carrying out a floor repair in a kitchen
Location
Craigside (DL15, DL13)
Area hub
County Durham
Cover
A year, on every repair
Quote
From £95. Free, fixed price from pictures
Call
0345 017 0787
Last updated
23 October 2026

Work for landlords and builders

Hotels, guest houses and holiday lets need rooms back in use quickly, so we keep visits short and tidy. We can work around your bookings.

Rental properties take more wear, and replacing items every time a tenant leaves is expensive. Repairing between tenants keeps the property presentable for less.

What a repair can’t fix

We will always be straight with you, so here’s what a repair won’t do:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

Send us photos and we will tell you honestly.

Materials we repair

  • Ceramic tiles
  • Marble
  • Natural stone & granite
  • Porcelain tiles
  • Floor and wall tiles

Covering Craigside

Craigside is about 2 miles west of Crook, in County Durham. From the centre of Craigside to the outlying streets, the service is the same: fixed prices, tidy work and a one-year guarantee. Our technicians cover 329 places in County Durham, from the larger towns to small villages. Our nearest city page is Newcastle upon Tyne, about 20 miles away.

All of DL15 and DL13 is within our area. If you are just outside Craigside, we cover Thornley (1 mile north-west), Tow Law (2 miles north), Inkerman (3 miles north), Wolsingham (3 miles west) and Satley (5 miles north). Larger places within reach include Durham (10 miles north-east), Consett (10 miles north), Newton Aycliffe (11 miles south-east), Bishop Auckland (7 miles south-east), Spennymoor (8 miles east) and Chester-le-Street (13 miles north-east).

Local landmarks in Craigside

Locally, our jobs take us to homes close to Church of St Bartholomew and the streets around them. A little further out are Witton Castle (3.6 miles south-east). Green spaces nearby include Stanley Moss.

Map of Craigside © OpenStreetMap contributors

Repair or replace: which is better?

Replacing a tile involves breaking out the old tile, finding a match and possibly cracking its neighbours. Repairing it keeps the original tile. Our tile repair starts from £95. Compared with replacing, a repair is typically a fraction of the price, because there is no removal, plumbing or making good. The quote lists exactly what you are paying for.

Why Craigside customers choose us

  • We come to you, anywhere in the UK
  • One visit for most repairs
  • Accredited with CHAS, Constructionline and SafeContractor
  • Fixed prices from your pictures

Take a look at our full price list.

When to call us in Craigside

Dropped pans and tools chip floor tiles, while walls end up with drill holes from old fittings. Cracks can also come from movement in the floor below.

Common reasons people in Craigside contact us are:

  • Cracked floor tiles
  • Chips from dropped pans and tools
  • Discontinued tiles you can’t replace
  • Damaged tile edges

Comparing quotes

  • What happens if they find more damage
  • Whether the colour is mixed to match
  • What aftercare is recommended
  • What protection goes down before work starts

10 questions to ask before you book

The process

Your technician turns up at the time we agreed with you, introduces themselves and checks the damage against your pictures first. Dust sheets and masking tape go down before we open a single tin. The work itself takes a morning or an afternoon, and the room is left clean and tidy.

  1. We start by cleaning the tile and clearing loose fragments.
  2. The chip, crack or hole is filled.
  3. We shape the repair flush with the tile.
  4. The colour and pattern are recreated by hand.
  5. The repair is sealed to suit the tile’s finish.

Preparing for the visit

  • Let us know if it has been repaired before
  • Make sure the room can be ventilated
  • Let us know which floor the room is on

Get a quote

No survey visit is needed: we price from photos. Use the quote form, or ring 0345 017 0787 to talk it through, and you’ll get a fixed figure back.

Send pictures for a quote

Related advice

FAQs for Craigside

Is there a guarantee?

Yes: twelve months. If there’s a problem with the work in that time, we come back and put it right.

Can a cracked tile be fixed in place?

Generally, if it isn’t loose.

Are you accredited?

We hold CHAS, Constructionline, SafeContractor, SMAS Worksafe and Builder’s Profile accreditations.

What about drill holes in tiles?

Yes. Drill holes from old rails and shelves are a common job.

Will you leave a mess?

Dust sheets and masking go down before we start, and tidy up before we leave.

Is it OK to have pets in the house?

Just keep them out of the work area. We’ll tell you when the room can be used again.

How much does tile repair cost in Craigside?

Prices start from £95. The exact price depends on the damage, so we quote from pictures. You’ll get a fixed figure before booking.

Can you price it without visiting?

Yes, almost always. A close-up and a wider photo are enough to give a fixed price.

What tile repair costs

Repairs from £95. Each job gets its own fixed price. These are the things that affect it:

  • How many items we do on one visit
  • How many areas need work
  • Access to the area
  • What the surface is made of

No two jobs are quite the same, so each one is priced on its own. What’s damaged, how badly and how easy it is to reach all make a difference, and combining jobs on one visit brings the cost down.

How to get a fixed price

You can normally get a fixed quote without us visiting. To make it quick:

  • A picture taken from further back
  • A coin beside the damage so we can judge size
  • Any details about the material
  • A close-up of the damage, in focus

If you are in Craigside and want a price, the easiest route is pictures: one close up, one from further back, plus your postcode. You’ll get a fixed quote with dates to choose from.

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

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