County Durham · England
Tile repair in Thornley, County Durham
Chip, crack and drill-hole repairs to floor and wall tiles for homes and businesses in Thornley and across County Durham. Free, fixed quotes from your pictures.
- Repairs from £95
- Chips from dropped pans and tools
- Cracked floor tiles
When we would advise against a repair
Before booking, it’s worth knowing the limits too:
- Loose or hollow tiles that need relaying
- Cracks caused by a moving floor, until the floor is fixed
- Whole walls of failing grout
Send us pictures and we’ll tell you honestly before you book.
What we work on
- Ceramic tiles
- Floor and wall tiles
- Marble
- Porcelain tiles
- Natural stone & granite
Tile repair in Thornley without replacing anything
If a tile moves, it may need relaying first, and we will say so. We repair the tile in place, so there’s no need to hunt for a matching tile. We work on marble, porcelain tiles and natural stone & granite, and the jobs we see most are discontinued tiles you can’t replace and drill holes from removed fittings.
We guarantee the work for a year. If something is not right in that time, we come back and put it right. Take care with heavy items on repaired tiles, and clean with a pH-neutral cleaner.
- Where
- Thornley (DL13)
- Area hub
- County Durham
- Guarantee
- 12 months on all our work
- Quote
- From £95. Fixed and free, based on photos
- Telephone
- 0345 017 0787
- Page updated
- 23 October 2026
Places near Thornley
Also in Thornley
How we price tile repair
Prices start from £95. You’ll know the full cost before you book. We look at:
- Doing more than one item at once
- How easy the damage is to reach
- How many areas need work
- The colour and finish to match
The price depends on the type and amount of damage, the material and how many jobs we combine into one visit. We give a fixed quote from your pictures, so there are no surprises on the day.
Send photos for a quote
We price nearly every job from photos. This is what we need:
- Daylight if possible, and no flash reflection
- A photo taken from further back
- A close-up of the damage, in focus
- Any details about the material
To get a price, send two or three pictures using our quote form or ring us. We will tell you honestly if a repair is the right fix.
Do you need tile repair in Thornley?
Floor tiles chip when pans, tins and tools are dropped, while walls end up with drill holes from old fittings. Cracks can also come from movement in the floor below.
Look out for these signs:
- Discontinued tiles you cannot replace
- Chips from dropped pans and tools
- Cracked floor tiles
- Drill holes from removed fittings
What your quote should include
- How long the guarantee is and what it covers
- If travel is included in the price
- What happens if the damage is worse than the pictures show
- What aftercare is recommended
Should I try a DIY kit first?
A DIY attempt isn’t a disaster. We take the old repair out and do it properly, so it doesn’t stop a professional repair. It does add a little time, so tell us about it when you send pictures.
It’s tempting to reach for a kit, but many of the jobs we do start with putting right a DIY repair. Doing it properly first is usually the cheaper route.
Common questions in Thornley
Can you redo someone else’s repair?
Yes, we often do. Removing the old work can add time, and that is in the quote.
Can landlords book you?
We do, regularly. We can quote for several properties together and work between tenancies.
What happens once I’ve sent photos?
We review the pictures and send a fixed quote with dates.
I rent my home. Can I book you?
We are happy to deal with the tenant, landlord or agent. Get your landlord’s agreement first.
How quickly can you book me in?
We’ll give you dates with your quote. If it’s urgent, say so and we will do what we can.
What happens if you find more damage?
We’ll show you and explain before doing anything extra. You will not be charged for anything you haven’t agreed.
Do you hold any accreditations?
Yes, including CHAS, Constructionline and SafeContractor. See our accreditations page for the full list.
Is the work guaranteed?
Every repair comes with a one-year guarantee. Ask us what it covers when you get your quote.
Repair or replace: which is better?
Swapping out a damaged tile involves breaking out the old tile, tracking down a matching tile and possibly cracking its neighbours. A repair keeps the original tile. Repairs from £95, with every job priced individually. Most people are surprised how affordable a repair is, particularly next to the cost of replacement. Photos let us give you the exact figure.
What you get with us
- Honest advice, even when it means no job
- Colour-matched on site
- A fixed quote before booking
- Nothing taken out or refitted
Read our full price list.
For landlords and businesses
We also carry out snagging repairs for builders and developers, putting right damage done during fitting. We are CHAS, Constructionline and SafeContractor accredited.
We carry out planned and one-off repairs for housing associations and facilities teams. A repair avoids taking out and refitting, which matters when someone is living in the home.
About Thornley
Thornley is about 3 miles west of Crook, in County Durham. Our repair technicians come to homes and businesses in Thornley and nearby villages, so you don’t need to take anything anywhere. Our repair technicians cover all 329 towns and villages in County Durham, from the larger towns to small villages. Our nearest city page is Newcastle upon Tyne, about 19 miles away.
Every address in DL13 is covered. Close by, we cover Craigside (1 mile south-east), Tow Law (1 mile north), Inkerman (2 miles north), Wolsingham (2 miles west) and Satley (4 miles north). Larger places within reach include Durham (11 miles east), Consett (9 miles north), Newton Aycliffe (12 miles south-east), Bishop Auckland (8 miles south-east), Spennymoor (9 miles east) and Chester-le-Street (13 miles north-east).
Local landmarks in Thornley
Around Thornley, we work in homes near Tow Law Millennium Primary School and Church of St Bartholomew, among other places. Nearby you will also find Witton Castle (4.8 miles south-east). Not far away are Stanley Moss.
What happens on the day
We agree an arrival time beforehand. Once we’re there, the work takes a morning or an afternoon for most jobs. The room is left tidy and you will know when it can be used.
- We start by cleaning the tile and clearing loose fragments.
- We fill the chip, crack or hole.
- We shape the repair flush with the tile.
- We match the colour and pattern by hand.
- The repair is sealed to suit the tile’s finish.
Before we arrive
- Let the surface dry out before the visit
- Tell us about any previous repairs or coatings
- Plan for the room to be out of bounds to pets and children
Ask for a price
Send us photos of the damage and one of the entire item, and tell us you are in Thornley, and we will reply with a fixed price.
Advice
About our accreditations · Every repair comes with a one-year guarantee.
