County Durham · England

Tile repair in Elvet, County Durham

Chip, crack and drill-hole repairs to floor and wall tiles in Elvet, carried out at your home and guaranteed for a year.

  • Repairs from £95
  • Drill holes from removed fittings
  • Chips from dropped pans and tools
Surface Doctor technician refinishing the outside of a roll-top bath

Tile repair for Elvet homes

About our tile repair in Elvet

We repair the tile in place, so there’s no need to hunt for a matching tile. If a tile moves, it may need relaying first, and we’ll say so. We are often asked to fix chips from dropped pans and tools and damaged tile edges, on marble, porcelain tiles and ceramic tiles.

A one-year guarantee comes with the work, just as it does everywhere we cover. Take care with heavy items on repaired tiles, and clean with a pH-neutral cleaner.

Surface Doctor technician carrying out a floor repair in a kitchen
Location
Elvet (DH1, DH99)
Area hub
County Durham
Cover
12 months on all our work
Quote
From £95. Free and fixed, from your photos
Telephone
0345 017 0787
Last updated
23 October 2026

DIY repairs versus a professional job

For a hairline mark somewhere you’ll never see, a kit may be enough. For damage in plain view, cracks, holes or rust, or coloured finishes, it’s worth having it done properly.

If you do try a kit, read the instructions carefully and work on a clean, dry surface, and don’t use it until it has fully cured. If it fails, we can still put it right.

Covering Elvet

Elvet is about 1 mile south of Durham, in County Durham. Our work suits any type of property, from flats and terraces to detached houses and new builds, as well as offices, shops and holiday lets. Elvet is one of 329 places in County Durham where we work. Our jobs stretch from Elvet to Newcastle upon Tyne (about 15 miles away).

All of DH1 and DH99 is within our area. You will find streets such as Grape Lane, Court Lane and Leazes Road, and we cover them all. Other places close to Elvet include Crossgate (1 mile west), Durham (1 mile north), Neville's Cross (1 mile west), Gilesgate (1 mile north-east) and Old Durham (1 mile east). Within a short drive, we also cover Consett (12 miles north-west), Newton Aycliffe (11 miles south), Bishop Auckland (10 miles south-west), Spennymoor (5 miles south), Seaham (10 miles north-east) and Chester-le-Street (5 miles north).

Around Elvet

Typical jobs here are in homes near St Margaret's Church of England Primary School, St Nicholas' Church and Durham Sixth Form Centre and the streets around them. Nearby too are The Shakespeare pub (within half a mile west), Chorister School (less than half a mile south-west), Old Durham Gardens (0.8 miles east) and Durham University Library and Collections (0.5 miles south). There’s a railway station in Elvet itself: Durham station. Further afield, we also cover the area around Durham (0.6 miles north-west) and The Gates Shopping Centre (less than half a mile west).

Map of Elvet © OpenStreetMap contributors

Common problems we fix in Elvet

Dropped pans and tools chip floor tiles, while walls end up with drill holes from old fittings. Movement underneath can also crack tiles.

Customers usually contact us about:

  • Discontinued tiles you cannot replace
  • Drill holes from removed fittings
  • Damaged tile edges
  • Chips from dropped pans and tools

What your quote should include

  • A fixed price, and whether VAT is included
  • What happens if they find more damage
  • How the colour is matched
  • The length of the guarantee and what it covers

Our hiring checklist

Repair or replace in Elvet?

Swapping out a damaged tile involves breaking out the old tile, tracking down a matching tile and risking the tiles around it. A repair keeps the original tile. Repairs from £95, with every job priced individually. Rather than charging by the hour, we price the entire job up front. It depends on the damage, the material and access, and combining items on one visit brings it down.

What you get with us

  • We will tell you if it’s not worth repairing
  • Accredited with CHAS, Constructionline and SafeContractor
  • Rooms protected and left tidy
  • One-year guarantee on every repair

Take a look at our prices page.

When a repair is not the answer

Honesty matters more than a booking, so here’s what a repair cannot fix:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

Not sure? Send photos and we’ll give you a straight answer before booking.

Surfaces we repair

  • Ceramic tiles
  • Floor and wall tiles
  • Natural stone & granite
  • Marble
  • Porcelain tiles

For landlords and businesses

We carry out planned and one-off repairs for housing associations and facilities teams in County Durham and across the UK. Repairing in place avoids the disruption of a replacement, which matters when someone is living in the home.

For anyone letting property in or around Elvet, we can repair and quote for several addresses together. Send pictures for each one and we will come back with a combined price.

Your questions about tile repair in Elvet

Are there extra charges for Elvet?

Travel is included in the price, and we charge the same wherever you are.

Is it messy?

No. The work area is masked and covered, and we take our waste away with us.

How do I book?

Just photos, your postcode and a contact number. On the day, we only need access to the room.

What happens after I send pictures?

We look at the pictures and reply with a fixed price and some dates. If anything’s unclear, we will ask for another photo.

Is a repair better than a new one?

Normally, when the rest is in good condition. A repair avoids removal and making good. We will tell you honestly if replacement makes more sense.

Can I get a quote without a visit?

Yes, almost always. Clear pictures let us give you a fixed quote without visiting.

Are you a vetted contractor?

We are accredited with CHAS, Constructionline, SafeContractor, SMAS Worksafe and Builder’s Profile.

Can a cracked tile be fixed in place?

Frequently, yes, if it isn’t loose.

How the visit works

You don’t need to empty the room. We bring everything we need with us, lay protective sheets and start once you’re happy with the plan. It usually takes a morning or an afternoon, and you can get on with other things while we’re there.

  1. We start by cleaning the tile and clearing loose fragments.
  2. Next we fill the damage.
  3. The repair is levelled to the tile surface.
  4. We recreate the colour and pattern by hand.
  5. The repair is sealed to suit the tile’s finish.

Preparing for the visit

  • Move bottles, mats and clutter away from the area
  • Have a window or extractor fan available
  • Tell us if there are stairs or a lift

Get a quote

Getting a quote takes a couple of minutes: take one close-up and one wider shot of the tiled area, add your postcode and send them over. What comes back is a fixed quote, not a guess.

Get a fixed price

Read more

What tile repair costs

Prices start from £95. We give every job a fixed quote from pictures. These are the things that affect it:

  • Any earlier repairs that need removing first
  • Whether we combine several jobs
  • Access to the area
  • The material and finish

No two jobs are quite the same, so each one is priced on its own. The size and type of damage, the material and access all make a difference, and doing several things on one visit costs less than separate visits.

Getting a price from pictures

It only takes a minute to photograph the damage. Try to send:

  • Your postcode, so we can check dates
  • Whether it’s been repaired or coated before
  • What it’s made of, if you know
  • A photo taken from further back

To get a price, send a couple of photos through our quote form or call us. We will tell you honestly if a repair is the right fix.

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.