Sunderland · England
Tile Repair for Washington Village homes
Chip, crack and drill-hole repairs to floor and wall tiles in Washington Village, carried out at your home and guaranteed for a year.
- Repairs from £95
- Cracked floor tiles
- Drill holes from removed fittings
Tile repair in Washington Village without replacing anything
A loose or rocking tile may need relaying first, and we will say so. The tile stays where it is, so there’s no need to hunt for a matching tile. We work on porcelain tiles, natural stone & granite and ceramic tiles, and people most frequently call us about discontinued tiles you can’t replace and chips from dropped pans and tools.
Your repair is guaranteed for a year, as with every job we do. Avoid dropping heavy items on repaired floor tiles, and clean with a pH-neutral cleaner.
- Location
- Washington Village (NE38, NE37)
- Region
- Sunderland
- Cover
- One year on every repair
- Price
- From £95. Fixed and free, based on pictures
- Call
- 0345 017 0787
- Page updated
- 23 October 2026
Questions from Washington Village
What happens next?
You get a fixed price and available dates. If anything’s unclear, we will ask for another photo.
Can pets and children be at home?
Just keep them out of the work area. We’ll let you know when it’s safe to use again.
I’m a tenant. Can you help?
Yes, though it’s best to check with your landlord first. Landlords are frequently glad to have it sorted before the end of a tenancy.
Do you cover Washington Village?
We do. Repair technicians travel to Washington Village from across the region, with no extra charge for travel.
Do you work for landlords and businesses?
We do, regularly. We quote for multiple addresses and fit around tenancy changeovers.
Are there extra charges for Washington Village?
No. Our quotes include travel, with the same prices everywhere we work.
What about drill holes in tiles?
Yes. We fill drill holes from removed fittings.
How do I book?
Send pictures through the quote form or call 0345 017 0787, and we’ll do the rest.
Common problems we fix in Washington Village
Floor tiles chip when pans, tins and tools are dropped, and wall tiles get drilled for fittings that are later removed. Cracks can also come from movement in the floor below.
Get in touch if you’ve noticed any of these:
- Chips from dropped pans and tools
- Discontinued tiles you cannot replace
- Cracked floor tiles
- Damaged tile edges
What your quote should include
- Whether the price covers travel
- Whether a trained technician does the job
- How long the guarantee is and what it covers
- What preparation is included
What we do, step by step
When we visit, we arrive at the time we have agreed, cover the area with dust sheets and masking, and set to work. Expect it to take a morning or an afternoon. We tidy up before we leave and let you know when you can use it again.
- We clean the tile and remove loose fragments.
- We fill the chip, crack or hole.
- We level and shape the repair to the tile surface.
- The colour and pattern are recreated by hand.
- We seal the repair to suit the finish of the tile.
Preparing for the visit
- Keep pets and children out of the room while we work
- Let us know if it has been repaired before
- Avoid using the area for a few hours before we arrive
Get a quote
You do not need a survey visit. Photos are enough for us to price nearly every job: send a close-up, a wider shot and your postcode, and we will come back to you with a fixed figure.
Related advice
Places near Washington Village
Other services in Washington Village
Can I fix it myself?
We understand the appeal of fixing it yourself. The trouble is that kit repairs frequently look fine at first and then fail, and the old filler has to come out before a proper repair.
A DIY attempt is not a disaster. We take the old repair out and do it properly, so it won’t stop us repairing it. Just mention it when you send photos, as it can add time.
Landlord and trade work in Washington Village
Housing associations and facilities teams use us for planned and reactive repairs. A repair avoids taking out and refitting, which is easier on the people living there.
We regularly work with letting and managing agents. Send the address, photos and access details and we will arrange it.
When we’d advise against a repair
Some problems need a builder, plumber or fitter rather than us:
- Loose or hollow tiles that need relaying
- Cracks caused by a moving floor, until the floor is fixed
- Whole walls of failing grout
Not sure? Send photos and we will give you a straight answer.
Surfaces we repair
- Natural stone & granite
- Floor and wall tiles
- Porcelain tiles
- Ceramic tiles
- Marble
Prices and what affects them
Prices start from £95. We charge the same across the UK, including Washington Village. The price reflects:
- What the surface is made of
- Whether we combine several jobs
- The colour and finish to match
- Access to the area
We don’t add extras on the day. The price we quote from your pictures is the price you pay, unless the damage turns out to be different, in which case we talk to you first.
Send photos for a quote
Phone pictures are fine, there’s no need for anything special. Just make sure we can see:
- A wider photo showing the entire tiled area
- Something in shot to show the size
- Natural light rather than flash
- The postcode, so we can plan the visit
Getting a price is easy: take a close-up of the damage and a picture from further back, send them over with your postcode, and you’ll get a fixed quote back. Quotes are free and you’re under no obligation.
Repair or replace in Washington Village?
Replacing a tile involves breaking out the old tile, finding a match and possibly cracking its neighbours. A repair leaves the tile where it is. Repairs from £95, with every job priced individually. Rather than charging by the hour, we fix the price before we start. It depends on the damage, the material and access, and doing several items at once reduces it.
Why choose Surface Doctor in Washington Village
- Honest advice, even when it means no job
- One-year guarantee on every repair
- Nothing taken out or refitted
- Colours mixed by hand to suit your surface
Read our prices page.
Washington Village and nearby
Washington Village is about 1 mile north-east of Washington, in Sunderland. Whether you’re in the middle of Washington Village or on the outskirts, we offer exactly the same service: a fixed quote, a tidy visit and a guarantee. Washington Village is one of 75 places in Sunderland we cover. You can also see our page for Newcastle upon Tyne, about 8 miles away.
Every address in NE38 and NE37 is covered. That includes homes on Abbey Road, Spout Lane and The Avenue. Main roads around Washington Village include the A195 and A1231, which makes travel easy. Other places close to Washington Village include Concord (1 mile north), Albany (1 mile north-west), Blackfell (1 mile west), Usworth (2 miles north) and Springwell (2 miles north-west). We also work in nearby towns such as Sunderland (5 miles east), Houghton-le-Spring (4 miles south-east), Sunniside (6 miles east), Fulwell (6 miles east), Hendon (6 miles east) and Ford (4 miles east).
Near you in Washington Village
In Washington Village, that means homes near Washington Academy, St Joseph's Catholic Primary School and Washington School, among other places. The closest station to Washington Village is Heworth station, roughly 3.8 miles north-west. Other landmarks nearby include Lambton Castle (2.5 miles south) and Queen Elizabeth Hospital (3.5 miles north-west). Open spaces near Washington Village include Warden Law and WWT Washington.
About our accreditations · Every repair comes with a one-year guarantee.
