Sunderland · England
Tile Repair for Concord homes
Chip, crack and drill-hole repairs to floor and wall tiles at your home in Concord, with a one-year guarantee on every repair.
- Repairs from £95
- Drill holes from removed fittings
- Discontinued tiles you cannot replace
How we handle tile repair in Concord
A loose or rocking tile may need relaying first, and we will tell you. We repair the tile in place, so you do not need to find a spare. We work on ceramic tiles, natural stone & granite and porcelain tiles, and the jobs we see most are discontinued tiles you can’t replace and cracked floor tiles.
All of our repairs are guaranteed for twelve months. We return to put right any problem with the work. Avoid dropping heavy items on repaired floor tiles, and use a pH-neutral cleaner.
- Location
- Concord (NE37, NE38)
- Region
- Sunderland
- Cover
- A year, on every repair
- Quote
- From £95. Fixed and free, based on photos
- Phone
- 0345 017 0787
- Updated
- 23 October 2026
What affects the price in Concord
Repairs from £95. We charge the same across the UK, including Concord. The price reflects:
- How many items we do on one visit
- How much damage there is
- What kind of damage it is
- Access to the area
Instead of hourly rates, we price the entire job up front. It depends on the damage, the material and access, and combining items on one visit brings it down.
Send pictures for a quote
Two or three clear pictures are typically enough. It helps if you send:
- Any earlier repairs or coatings
- The material, if you know it
- Where you are, by postcode
- A wider photo showing the entire tiled area
Call 0345 017 0787 or use the quote form. With one close-up and one wider picture, we can price the job without visiting.
Other services in Concord
FAQs for Concord
Are you accredited?
Yes, including CHAS, Constructionline and SafeContractor. The full list is on our accreditations page.
How do I get a price for tile repair in Concord?
Prices start from £95. Every job gets a fixed price from your photos. Send a close-up and a picture of the whole item and your postcode.
Can you repair something that is been repaired before?
In most cases. The old repair comes out first.
What happens if you find more damage?
We will show you and explain before doing anything extra. Nothing extra is done without your say-so.
Is there any odour?
There can be some smell while we work, which is why we ventilate. It fades as everything cures.
Can you fill holes left by old fittings?
Yes. We fill drill holes from removed fittings.
What happens once I’ve sent pictures?
We look at the pictures and reply with a fixed quote and some dates. If we need another angle, we will ask.
Do you do work for letting agents?
We do, regularly. We quote for multiple addresses and fit around tenancy changeovers.
How it works
We turn up at the time we agreed with you, introduces themselves and checks the damage against your pictures first. Dust sheets and masking tape go down before we open a single tin. The work itself takes a few hours, and the room is left clean and tidy.
- First the tile is cleaned and loose pieces removed.
- The chip, crack or hole is filled.
- We level and shape the repair to the tile surface.
- We recreate the colour and pattern by hand.
- Finally we seal it to match the tile.
Getting ready for the visit
- Have a window or extractor fan available
- Mention any parking restrictions or tricky access
- Keep children and pets away from the room on the day
How to get a price
For a price in Concord, photos are the quickest way: one close up, one from further back, plus your postcode. We reply with a fixed quote and our next available dates.
Advice
Covering Concord
Concord is about 1 mile north of Washington, in Sunderland. Wherever you are in the NE37 postcode area, a technician comes to you. Concord is one of 75 places in Sunderland where we work. You can also see our page for Newcastle upon Tyne, about 7 miles away.
Every address in NE37 and NE38 is within our area, from the main roads to the quietest streets. You will find streets such as Spout Lane, Coach Road and Manor Road, all of which we cover. Concord sits on or near the A195 and A1290, which makes travel easy. Nearby, we also work in Usworth (1 mile north-west), Albany (1 mile south-west), Washington Village (1 mile south), Blackfell (1 mile south-west) and Springwell (1 mile west). Within a short drive, we also cover Sunderland (5 miles east), Houghton-le-Spring (5 miles south), Sunniside (6 miles east), Fulwell (6 miles east), Hendon (6 miles east) and Ford (4 miles east).
Near you in Concord
Around Concord, we work in homes near Usworth Colliery Primary School, St Michael's and All Angels Church and Washington Academy, among other places. For rail, the closest station is Heworth station, about 2.9 miles north-west of the centre. Further afield, we also cover the area around Galleries Shopping Centre (1 mile south) and Bowes Railway (1.6 miles west). The countryside around Concord includes WWT Washington.
What a repair can’t fix
Some problems need a builder, plumber or fitter rather than us:
- Loose or hollow tiles that need relaying
- Cracks caused by a moving floor, until the floor is fixed
- Whole walls of failing grout
If in doubt, send pictures and we will say what we think.
Materials we repair
- Porcelain tiles
- Marble
- Ceramic tiles
- Floor and wall tiles
- Natural stone & granite
Repair or replace: which is better?
Replacing a tile involves breaking out the old tile, tracking down a matching tile and possibly cracking its neighbours. A repair leaves the tile where it is. Our tile repair starts from £95. There are no surprise extras on the day. What we quote from your photos is what you pay, unless the damage turns out to be different, in which case we talk to you first.
Why Concord customers choose us
- Fixed prices from your photos
- One visit for most repairs
- One-year guarantee on every repair
- We come to you, anywhere in the UK
Take a look at our prices page.
Work for landlords and builders
We carry out planned and one-off repairs for housing associations and facilities teams in Sunderland and across the UK. A repair avoids taking out and refitting, which is easier on the people living there.
Hotels, guest houses and holiday lets can’t afford rooms out of action for long, so most of our work is done in a single visit. We’ll fit around changeovers where we can.
Common problems we fix in Concord
Floor tiles chip when pans, tins and tools are dropped, and wall tiles get drilled for fittings that are later removed. Cracks can also come from movement in the floor below.
The things clients normally mention when they call include:
- Cracked floor tiles
- Drill holes from removed fittings
- Chips from dropped pans and tools
- Discontinued tiles you can’t replace
Before booking anyone
- How long the guarantee is and what it covers
- Whether the colour is mixed to match
- A fixed price, and whether VAT is included
- How your room will be protected
DIY repairs versus a professional job
If you do try a kit, read the instructions carefully, make sure the area is clean and completely dry, and don’t use it until it has fully cured. If it fails, we can still put it right.
You can buy a DIY kit for most repairs, and they can make a small mark look better. The trouble is colour and preparation: they come in a handful of shades, and if the surface isn’t prepared the repair won’t last.
About our accreditations · Every repair comes with a one-year guarantee.
