Stoke-on-Trent · England
Toilet Chip Repair for Florence homes
Chip and break repairs to toilets, cisterns and other ceramics in Florence, carried out at your home and guaranteed for a year.
- Repairs from £95
- Damage from dropped items
- Chips on the pan or rim
Toilet chip repair at your home in Florence
Chips are rebuilt and colour-matched to the glaze, so the toilet stays in place. A crack that leaks cannot be fixed with a cosmetic repair, and we will say so if we find one. We regularly repair cisterns & lids, pedestals and vitreous china, and people most often call us about marks on the outside of the pan and chips on the cistern lid.
All our work comes with our one-year guarantee. Take care with heavy items and clean the outside of the pan gently.
- Where
- Florence (ST3)
- Region
- Stoke-on-Trent
- Cover
- 12 months on all our work
- Price
- From £95. Fixed and free, based on photos
- Phone
- 0345 017 0787
- Updated
- 23 October 2026
Landlord and trade work in Florence
Rented homes see more wear and tear, and replacing items every time a tenant leaves is expensive. Repairing between tenants keeps the property presentable for less.
We are used to working with agents and managing companies. Just send photos, the address and how to get access and we will handle the rest.
Should I try a DIY kit first?
A kit can be fine for a tiny mark out of sight. For anything you look at every day, anything that has rusted, cracked or holed, or anything on a coloured surface, it’s worth having it done properly.
If you do try a kit, read the instructions carefully, and don’t use it until it has fully cured. If it doesn’t work out, we can still repair it properly.
More services for Florence
Florence and nearby
Florence is about 1 mile south of Longton, in Stoke-on-Trent. Our work suits any type of property, old or new, large or small, plus businesses and rented homes. Florence is one of 59 places in Stoke-on-Trent we cover. You can also see our page for Manchester, about 35 miles away.
We cover every part of ST3. Whether you live on Suffolk Road, Cocknage Road and Woodpark Lane or a nearby road, a technician can come to you. Florence sits on or near the A5005, so getting to you is simple. Other places close to Florence include Normacot (1 mile east), Lightwood (1 mile east), Dresden (1 mile north-west), Meir (1 mile north-east) and Longton (1 mile north). Larger places within reach include Stoke-on-Trent (4 miles north-west), Hanley (4 miles north-west), Burslem (6 miles north-west), Stoke-upon-Trent (3 miles north-west), Tunstall (7 miles north-west) and Smallthorne (6 miles north).
Local landmarks in Florence
Locally, our jobs take us to homes close to Church of the Resurrection, Belgrave St Bartholomew's Academy and Sandon High School. The closest station to Florence is Longton station, roughly 1.4 miles north of the centre. Well-known places in the area include Beswick Museum (1 mile east) and North Staffordshire Royal Infirmary (3.8 miles north-west). Green spaces nearby include Hem Heath Woods.
What happens on the day
From the moment we arrive, the aim is to do the job without disturbing the rest of your home. We mask off everything nearby, the work takes an hour or two, depending on what we find, and we finish with a tidy-up and a look at the finished work together.
- We clean and dry the damaged area.
- We fill and rebuild missing material to the original shape.
- We sand it flush.
- We match the colour to the glaze.
- We polish the repair to blend it in.
Before we arrive
- Point us to the nearest place to park
- Let us know if it has been repaired before
- Let the surface dry out before the visit
Ask for a price
Pricing is simple: snap the damage close up and then the whole item, send them to us with your postcode, and you’ll get a fixed price back. Quotes are free and no obligation.
Read more
How we price toilet chip repair
Prices start from £95. There is no charge for travel to Florence. The price comes down to:
- The size and number of damaged areas
- Unusual colours or finishes
- How easy the damage is to reach
- Any earlier repairs that need removing first
Set against the cost of replacement, a repair is typically a fraction of the price, because there is no removal, plumbing or making good. The quote lists exactly what you are paying for.
Getting a price from photos
When you take your pictures, these tips help us give you a firm price:
- One picture of the entire toilet
- A coin or ruler next to the damage for scale
- Your postcode, so we can check dates
- Any details about the material
For a price in Florence, the easiest route is pictures: a close-up, a wider shot and your postcode. You’ll get a fixed quote with dates to choose from.
What we can’t put right
To be straight with you, there are a few things a repair won’t fix:
- A crack that leaks water
- A crack through the bowl or trap
- A loose pan or leaking seal (that’s a plumbing job)
If in doubt, send pictures and we’ll say what we think before booking.
Materials we repair
- Vitreous china
- Pedestals
- Cisterns & lids
- Toilet pans
- Porcelain
Your questions about toilet chip repair in Florence
How do I get a price for toilet chip repair in Florence?
Prices start from £95. Every job gets a fixed price based on photos of the damage. Send a close-up and a photo of the whole item with your ST3 postcode.
Are you accredited?
We’re accredited with CHAS, Constructionline, SafeContractor, SMAS Worksafe and Builder’s Profile.
Is a repair better than a new one?
In most cases, yes. A repair skips the removal, fitting and redecorating. We will be honest if it’s not worth it.
What do you need from me?
Use the quote form or ring 0345 017 0787, and we’ll take it from there.
How quickly can you book me in?
That depends on our diary for your area. Send photos with your postcode and we will reply with the earliest dates.
Is it OK to have pets in the house?
We ask you to keep children and pets out of the room while we work. Everywhere else in the home is fine.
Can you redo someone else’s repair?
Yes, regularly. It can add a little time, which we include in the quote.
What happens once I’ve sent photos?
We look at the pictures and reply with a fixed quote and some dates. If anything’s unclear, we will ask for another photo.
Repairing versus replacing in Florence
Replacing a toilet needs a plumber and possibly new flooring, and a matching cistern may no longer be made. Repairing the chip leaves it in place. Repairs from £95, with every job priced individually. The price depends on how much damage there is and what kind, the material and how many jobs we combine into one visit. You get a fixed quote from your photos, so there are no surprises on the day.
Why book with us
- Most jobs done in one visit
- Colour-matched on site
- Everything repaired in place
- Every repair guaranteed for a year
Read our pricing.
Common problems we fix in Florence
Most toilet chips happen while the bathroom is being fitted, or when something heavy is dropped. Cistern lids are a common casualty.
Look out for any of the following:
- Chips on the cistern lid
- Chips on the pan or rim
- Damage from dropped items
- Marks on the outside of the pan
What to look for in a quote
- If travel is included in the price
- What preparation is included
- Is the price fixed, and does it include VAT?
- How long the guarantee is and what it covers
About our accreditations · Every repair comes with a one-year guarantee.
