Surrey · England
Toilet & ceramic chip repair in Burstow, Surrey
Our technicians come to Burstow for chip and break repairs to toilets, cisterns and other ceramics. Everything is done in place, with a one-year guarantee.
- Repairs from £95
- Pieces knocked off during fitting
- Marks on the outside of the pan
What toilet chip repair costs
Prices start from £95. There are no hourly rates or hidden extras. The price is based on:
- How many items we do on one visit
- Any earlier repairs that need removing first
- The material and finish
- What kind of damage it is
Compared with replacing, a repair is usually a fraction of the price, because there is no removal, plumbing or making good. Your fixed quote shows exactly what’s included.
Send pictures for a quote
Photographing the damage takes a minute, and it saves a visit. Please include:
- Something in shot to show the size
- One sharp close-up of the damage
- Daylight if possible, and no flash reflection
- Where you are, by postcode
Most customers in Burstow get their price from photos. Tell us what happened and where you are, and we will send back a fixed quote and some dates.
How we handle toilet chip repair in Burstow
Leaking cracks need the toilet replacing, and we’ll tell you if that’s what we find. We rebuild the damaged area and match it to the glaze, so the toilet stays in place. We regularly repair cisterns & lids, pedestals and porcelain, and people most often call us about pieces knocked off during fitting and damage from dropped items.
Whatever the size of the job, it’s backed by a one-year guarantee in Burstow and across Surrey. Take care with heavy items and clean the outside of the pan gently.
- Where
- Burstow (RH6)
- County
- Surrey
- Cover
- One year on every repair
- Quote
- From £95. Fixed and free, based on photos
- Call
- 0345 017 0787
- Updated
- 23 October 2026
How it works
Arrival times are agreed in advance, so you are not left guessing. On site, it takes one to two hours in most cases. The room is left tidy.
- We start by cleaning and drying the damage.
- We fill and rebuild missing material to the original shape.
- It’s sanded flush.
- We colour-match and finish the glaze.
- We polish the repair to blend it in.
Before we arrive
- Mention any parking restrictions or tricky access
- Point us to the nearest place to park
- Let the surface dry out before the visit
Ask for a price
Getting a quote takes a couple of minutes: photograph the damage, then the entire toilet, include your postcode and send them to us. What comes back is a fixed quote, not a guess.
Advice
Should I try a DIY kit first?
DIY kits are sold for most surfaces, and they can tidy up a tiny mark. Where they fall down is colour and preparation: they come in a handful of shades, and if the surface isn’t prepared the repair will not last.
We understand the appeal of fixing it yourself. The risk is that a kit repair hides the damage for a while, then fails, and then the old filler has to be removed first.
Burstow questions
Can you quote from photos?
Yes, almost always. Clear pictures let us give you a fixed quote without visiting.
Can pets and children be at home?
On the day, the room should be kept clear of pets and children, so the repair is not disturbed while it cures.
Do you charge for travel?
Travel is included in the price, and we charge the same wherever you are.
Do I have to be there?
Someone needs to let us in and show us the job. After that, you can carry on with your day.
How soon can you come?
That depends on our diary for your area. Send pictures with your postcode and we will reply with the earliest dates.
Will the price change on the day?
It’s rare, but if it happens we talk to you first. You decide whether to go ahead.
Can you repair several things at once?
Yes. Doing several items on one visit normally costs less than separate visits. Send pictures of everything you’d like done.
What happens after I send pictures?
You get a fixed quote and available dates. If anything’s unclear, we will ask for another photo.
Repair or replace in Burstow?
A new toilet means a plumber and possibly new flooring, and a matching cistern may no longer be made. Repairing the chip leaves it in place. Prices start from £95. It helps to know what pushes a price up or down: access, material, the extent of the damage and whether we can do several items together. Send photos and you’ll get a fixed figure.
Why Burstow clients choose us
- Nothing taken out or refitted
- Straight answers about what a repair can do
- Rooms protected and left tidy
- Most jobs done in one visit
See our prices page.
Also in Burstow
Landlords, agents and businesses in Burstow
Hospitality businesses need rooms back in use quickly, so we keep visits short and tidy. We’ll fit around changeovers where we can.
We carry out planned and one-off repairs for housing associations and facilities teams. A repair avoids taking out and refitting, which is easier on the people living there.
Burstow and nearby
Burstow is about 2 miles south-east of Horley, in Surrey. Our work suits any type of property, old or new, large or small, as well as offices, shops and holiday lets. Burstow is one of 395 places in Surrey where we work. You can also see our page for London, about 24 miles away.
Postcode districts we cover here: RH6. That includes homes on Church Road, Church Lane and Green Lane. We also cover the places around Burstow: Fernhill (1 mile west), Shipley Bridge (1 mile south-west), Keeper's Corner (1 mile east), Copthorne (1 mile south) and Tinsley Green (1 mile south-west). Within a short drive, we also cover Epsom (14 miles north-west), Redhill (6 miles north), Ewell (15 miles north), Reigate (6 miles north-west), Caterham (9 miles north) and Dorking (10 miles north-west).
Around Burstow
We visit homes around Oakwood School, The Shipley Bridge pub and Church of St Bartholomew, among other places. The closest station to Burstow is Gatwick Airport station, about 1.3 miles west. Well-known places in the area include Langley Green Hospital (3.1 miles south-west) and County Mall (3.7 miles south-west). Green spaces nearby include Hedgecourt Lake.
When we’d advise against a repair
To be straight with you, there are a few things a repair will not fix:
- A crack that leaks water
- A crack through the bowl or trap
- A loose pan or leaking seal (that’s a plumbing job)
Not sure? Send pictures and we will give you a straight answer before you book.
Materials we repair
- Vitreous china
- Toilet pans
- Cisterns & lids
- Pedestals
- Porcelain
What we’re called out for in Burstow
Most toilet chips happen while the bathroom is being fitted, or when something heavy is dropped. Cistern lids are a common casualty.
The things customers generally mention when they call are:
- Marks on the outside of the pan
- Chips on the cistern lid
- Pieces knocked off during fitting
- Chips on the pan or rim
Questions to ask before you book
- What protection goes down before work starts
- Whether the price covers travel
- Whether a trained technician does the job
- How long the guarantee is and what it covers
About our accreditations · Every repair comes with a one-year guarantee.
